Unity SIP Integration#

The Unity SIP Integration feature can be used in place of your existing voicemail service. A list of menus items is available to carry out the Unity SIP Integration tasks. Unity SIP Integration provides SIP integration for both CUCM and CUC.

A typical workflow would be that one or more integration dial plan profiles are set up for use, and then a SIP Unity Integration is pushed to CUCM and CUC.

Menu Name

Description and Notes

Integrate Unity-CallManager

The main tool used to push integration between CUCM and CUC.

Remove Integrate Unity- CallManager

This allows you to remove the complete integration out of the target CUCM and CUC.

Dial Plan Profile

This allows an advanced administrator to define all of the dial plan elements that make up the CUC integration, for example device pools, route group, route list, CSSs, and so on.

Integration Log

This log is populated with information about when the integration was pushed, as well as other details, so that it can be pulled back out again.

Unity Tenant Management

A “tenant” is basically a small voicemail setup for a sub-company within your larger Connection server. In other words if you had companies sharing a single connection server for voicemail services, you can set each one up as a separate “tenant” in your install which effectively isolates them from one another. Note that a Unity server containing user data without tenants cannot have tenants added after the fact.

Unity Tenant Add

This allows you to add a unity tenant to the Unity server.

Unity Tenant Delete

This allows you to remove a unity tenant from the Unity server.