Role Mapping for Prime Collaboration Assurance#

Overview#

Service providers deploying VOSS Automate use role-based access control (RBAC) to restrict certain management actions to a specific set of users. Administrators at each level have access to the information in all hierarchy levels below them.

Prime Collaboration Assurance (PCA) roles are hierarchical, in the following order:

  1. Super Administrator

Includes all privileges of System Administrator, Network Administrator, Operator, and Help Desk, along with the Super Administrator permissions.

  1. System Administrator

  1. Network Administrator

Includes all privileges of Operator and Help Desk, along with the Network Administrator permissions.

  1. Operator

Read-only administrative access.

  1. Help Desk

Role Mapping Between VOSS Automate and PCA#

The table describes how VOSS Automate roles map to the PCA roles.

You can view roles in VOSS Automate via (default menus) Role Management > Roles.

These fields are relevant in VOSS Automate:

  • Hierarchy Type

  • Service Assurance Role Type

  • HCS Component Access

PCA roles display in the table in hierarchical order from top to bottom. Roles shown in bold represents the highest role available.

Hierarchy Type in VOSS Automate

Service Assurance Role Type

HCS Component Access

Prime Collaboration Assurance Role

Notes

Provider

Administrator

Fulfillment and Service Assurance

Super Administrator, System Administrator, Network Administrator

Provider roles are always the top organization unit in the VOSS Automate navigation tree.

The Provider roles can see all devices, including shared devices such as Cisco Unified Border Element (SP Edition).

A Provider with this role has Administrative level access to VOSS Automate and Prime Collaboration Assurance.

Service Assurance Only

A Provider with this role has Administrative level access to VOSS Automate and Prime Collaboration Assurance.

Fulfillment Only

Not Applicable

A Provider with this role has Administrative level access to VOSS Automate.

Operator

Fulfillment and Service

Operator, Help Desk

A Provider with this role has Administrative level read-only access to VOSS Automate and Prime Collaboration Assurance.

Hierarchy Type in VOSS Automate

Service Assurance Role Type

HCS Component Access

Prime Collaboration Assurance Role

Notes

Service Assurance Only

A Provider with this role has Administrative level read-only access to VOSS Automate and Prime Collaboration Assurance.

Fulfillment Only

Not Applicable

A Provider with this role has Administrative level read-only access to VOSS Automate and (in Provider deployments only) Hosted Collaboration Mediation-Fulfillment (HCM-F)

Reseller

Administrator

Fulfillment and Service Assurance

Network Administrator

These roles can only see the customer information that belongs to your Reseller organization.

A Reseller with this role has Administrative level access to VOSS Automate, Hosted Collaboration Mediation-Fulfillment (Provider deployment only), and Prime Collaboration Assurance.

Service Assurance Only

Network Administrator

A Reseller with this role has Administrative level access to VOSS Automate and Prime Collaboration Assurance.

Hierarchy Type in VOSS Automate

Service Assurance Role Type

HCS Component Access

Prime Collaboration Assurance Role

Notes

Fulfillment Only

Not Applicable

A Reseller with this role has Administrative level access to VOSS Automate and (Provider only) Hosted Collaboration Mediation-Fulfillment.

Operator

Fulfillment and Service Assurance

Operator, Help Desk

A Reseller with this role has Administrative level read-only access to VOSS Automate, Hosted Collaboration Mediation-Fulfillment (Provider deployment only) and Prime Collaboration Assurance.

Hierarchy Type in VOSS Automate

Service Assurance Role Type

HCS Component Access

Prime Collaboration Assurance Role

Notes

Service Assurance Only

Operator, Help Desk

A Reseller with this role has Administrative level read-only access to VOSS Automate and Prime Collaboration Assurance.

Fulfillment Only

Not Applicable

A Reseller with this role has Administrative level read-only access to VOSS Automate and Hosted Collaboration Mediation-Fulfillment (Provider deployment only)

Customer

Administrator

Fulfillment and Service Assurance

Network Administrator

With this role you can only see your own customer information.

A Customer with this role has Administrative level access to VOSS Automate, Hosted Collaboration Mediation-Fulfillment (Provider deployment only)

Service Assurance Only

Network Administrator

A Customer with this role has Administrative level access to to VOSS Automate and Prime Collaboration Assurance.

Hierarchy Type in VOSS Automate

Service Assurance Role Type

HCS Component Access

Prime Collaboration Assurance Role

Notes

Fulfillment Only

Not Applicable

A Customer with this role has Administrative level access to VOSS Automate and Hosted Collaboration Mediation-Fulfillment (Provider deployment only)

Operator

Fulfillment and Service Assurance

Operator, Help Desk

A Customer with this role has Administrative level read-only access to VOSS Automate, Hosted Collaboration Mediation-Fulfillment, and Prime Collaboration Assurance.

Service Assurance Only

Operator, Help Desk

A Customer with this role has Administrative level read-only access to VOSS Automate and Prime Collaboration Assurance.

Fulfillment Only

Not Applicable

A Customer with this role has Administrative level read-only access to VOSS Automate and Hosted Collaboration Mediation-Fulfillment.