Webex App Call Park#

Webex Call Park service is available and can be managed: added, removed, updated:

  • Relations (for menu items): relation/WebexCallParkGroup, relation/WebexCallParkExtension

Available fields on the input forms in VOSS Automate align with available fields in Webex Control Hub.

Add:

  • One or more Agents can be added to a Call Park group by selected Agent (email address).

  • The Recall To form section allows an Option that determines if a Hunt Group should be alerted. If required, a HuntGroup Name is then selected.

Update:

  • Name cannot be modified. Delete and re-add to update the name.