Home#

This screen, which is also your landing page, provides you with a summary of your specific Self-service configuration. See Available Feature and Services for more information.

Quick Menu - provides links to:

  • My Information - Displays your personal information such as user ID, names, telephone numbers, and email address. Also indicates whether you have passwords and PINS configured for Self-service, CUCM and Voicemail. Provides a link to your Webex personal meeting room (if your administrator has configured you for this feature).

  • Phones - Displays your configured company phones (and associated lines).

  • Call Forwarding - Displays the call forwarding status of your phone lines. A green ‘Active’ flag indicates that one or more of your phone lines has call forwarding activated (enabled).

  • My Availability - Displays the do not disturb status of your phone lines. A green ‘DND Active’ flag indicates that one or more of your phone lines has the do not disturb feature activated (enabled).

  • Speed Dials & BLFs - Displays the speed dial and busy lamp field configuration if configured) for each of your company phones.

  • Voicemail - Displays the configured time zone and language settings for your Voicemail account. These settings are only visible if a Voicemail account has been allocated to you.

  • Links - Displays links to pre-determined objects or items such as a support site or a downloadable user guide.

Your Company Phones - lists the company phones allocated to you by your administrator. See Phones for more details on how to view and manage your company phones. See Add Your Own Smart Device for details on how to add your own smart device to your company phones (if your Administrator has given you the required permissions).

Your Personal Phones - lists the personal phones that you configured, such as mobile phone, tablet, and so on. Personal phones can be configured to ring whenever a company phone rings to facilitate the Single Number Reach feature. You can also edit existing personal phones (by configuring them to ring simultaneously with your company phones), or add new phones if required. See Your Personal Phone Management for more details.