Cisco Webex Overview#

Cisco Webex is a cloud-based business collaboration service that allows employees to message, meet, and call instantly in order to strengthen relationships and increase productivity.

Cisco Webex combines mobile devices and other communications tools to provide instant communications and live meetings to ensure a professional and effective collaboration experience.

The table describes the main Cisco Webex features:

Feature

Description

Messaging

Business messaging allows users to prepare, share, and repeat content, and it facilitates one-on-one or team messaging facilities in virtual rooms.

Meeting

Connect teams and meet customers easily with the added benefits of messaging and content sharing before, during, and after a meeting.

Call

The service enables voice and video communications via mobile, desktop, and room-based devices. Connect your existing PSTN1 services to Cisco Webex to enjoy one-touch directory dialing and join meetings from anywhere on any device. Mobile users get features such as single number reach, single voicemail service, video services, and the ability to seamlessly move between devices during a call.

Cisco Webex Workflow

Note

Only creating a Webex App service for Cisco Webex to function in VOSS Automate. The other steps are dependent on your particular requirements.

@startuml
'Webex App Flowchart
!include style.iuml
start
:[[../src/user/webex-app-service.html Create Webex App service]];
:Enable Webex App in Entitlement;
note right
* Optional
* [[../src/user/create-service-catalog.html Entitlement > Catalogs]]
* [[../src/user/create-service-profile.html Entitlement > Profiles]]
end note
if (Sync with Flow-through?) then (Yes)
:[[../src/user/webex-app-user-management.html#sync-with-flow-through-for-webex Sync Flow-through]];
else (No)
:[[../src/user/webex-app-sync.html Sync]];
note right
* **Optional** [[../src/user/webex-app-webex-location-node-mapping.html Webex Location Node Mapping]]
* Group data
* Devices
* Roles, Licenses
* Webex App users
* Workspaces
* Numbers
end note
:[[../src/user/webex-app-user-management.html Add Webex App user in VOSS Automate]];
:[[../src/user/webex-app.html#provision-webex-app Provision Webex App for existing user]];
endif
end
@enduml

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