Add a Personal Phone#

Note

Note that you can only add a SNR type personal phone.

  1. Click Home.

  2. In the Your Personal Phones section of the screen, click on the + Add a Phone link to add a new personal phone.

  3. Enter a name for your phone in the Description field.

  4. Enter a number for your phone in the Number field.

  5. Configure Simultaneous Ring and/or Move to Mobile as required (see below).

Configure Simultaneous Ring#

  1. Set the Simultaneous Ring toggle switch to either Ring On or Ring Off. Ring On = Simultaneous Ring enabled (this phone will ring simultaneously when your company phones are called), Ring Off = Simultaneous Ring disabled.

  2. Click Next.

  3. Select or clear the Line, for example 4301, check box. When selected, simultaneous ring is active for the selected line(s).

  4. Choose the time zone for the phone from the drop-down list.

  5. Select or clear the Set advanced timer options for simultaneous ring check box. If selected, configure the following:

    • Number of seconds to wait before this phone rings when the business line is dialed.

    • fine tune options for preventing redirected calls going to this phone’s Voicemail.

  6. Click Next.

  7. Configure the phone’s ring schedule: choose either Ring 24/7 or Add a ring schedule as follows:

    • Enter a ring schedule name.

    • Specify the days (alternatively click the Select drop-down and choose an option), status (Ring On or Off), and times (From, To) for the ring schedule.

  8. Click Save when complete to add the personal phone or Cancel to abort.

Configure Move to Mobile#

To transfer active calls to this SNR type personal phone, set the Move to Mobile toggle switch to MP On, click Next twice, and then click Save.

Changes made in Self-service are automatically synchronized with Unified CM.