View Associated Clusters on CER Servers#

Prerequisites:

  • Customers must be associated with the Cisco Emergency Responder (CER) cluster in order to be viewed in this procedure, unless the CER is created at customer level.

  • If the CER is created at the customer level, customer information is automatically filled in for the customer where the CER exists.

Perform these steps:

  1. Log in as a Provider, Reseller, or Customer administrator.

  2. Make sure that the hierarchy is set to the customer you wish to view.

  3. Choose Device Management > CER > Servers.

  4. Click the name of the CER cluster to be viewed. Information appears about the CER cluster. You can view a list of customers associated with the CER server by selecting the Customer Association tab.