What’s New by Document#
Core Feature Guide: Release 21.4-PB5#
EKB-16260: Change relation/Subscriber to show MultiVendorSubscriber layout on form open. See: Cisco Subscribers
Updated topic for the new model type for viewing Cisco subscribers.
EKB-17614: Add ability to display fieldsets in panels. See: Field Display Policies
Updated steps and details for field display policies to allow adding fieldsets in groups.
EKB-17836: Number inventory audit, include Webex Calling Hunt Groups, Pickup Groups, etc. See: Number Status and Usage
Added entries to the Number Status and Usage table for Webex Calling
EKB-18656: Unable to sync in users with eDirectory LDAP server. See: LDAP Server
Added a note around OpenLDAP configuration when integrating with eDirectory LDAP server.
EKB-18796: Allow the Webex Bulk Action tool to execute at Intermediate and Site hierarchies. See: Webex Bulk Actions
Added note on supported hierarchies for the clone operation: Customer, IntermediateNode, Site, LinkedSite.
EKB-18840: Webex user, add/update user details does not persist for Spark and Data user. See: Quick Add Subscriber
Docs updated for auto-populated Display Name field for Webex App users.
EKB-18845: Add relation/CiscoSubscriber to Menu as “Cisco Advanced Subscriber”. See: Cisco Subscribers
Updated docs for Cisco Subscribers for the new menu that provides a different view for managing Cisco subscribers, including how this is handled for counters, filters, and search.
EKB-18898: Replace relation/CiscoSubscriber requests in GUI with relation/Subscriber requests. See: Cisco Subscribers
Updated docs for Cisco Subscribers for the new menu that provides a different view for managing Cisco subscribers, including how this is handled for counters, filters, and search.
EKB-19042: SyncMSTeamsOnline failure - “Macro function arguments error - This second argument must be a list”. See: Overbuild for Microsoft
Added a note with some details around how guest users in the Microsoft tenant are synced.
EKB-19042: SyncMSTeamsOnline failure - “Macro function arguments error - This second argument must be a list”. See: Groups
Added a note with some details around how guest users in the Microsoft tenant are synced.
EKB-19056: Move Microsoft user during sync/overbuild based on the hierarchy of their assigned number. See: Site Defaults
Added details on Move by Number option in Site Defaults
EKB-19101: The Date Picker in device/msteamsonline/Holiday is not showing the time. See: Holidays
Updated Holiday settings for MS Teams Online to allow setting a start and end time as well as dates.
EKB-19138: Removing a pilot number from an Auto Attendant doesn’t make the number available. See: Call Handler
Provided additional details around what happens to a pilot number in the INI when it’s removed from a call handler (number is set to Available).
EKB-19380: Update Webex Location Calling Details fails for PSTN Access Network Info (pAccessNetworkInfo) and Connection settings. See: Webex Locations
Added note that PSTN Access Network Info in Webex Location Calling Settings will only be applied if the location’s country is: Belgium, Germany, or France.
VOSS-1261: (EKB-19391: Add menu item for License Counts (data/LicenseAuditCounts)). See: Introduction to the Admin Portal User Interface
Added details on version 5.0.0 licensing audit command and output
VOSS-1261: Implement Simpler License Audit Logic Across the Insights and Automate Products. See: View Users
Added details on version 5.0.0 licensing audit command and output
VOSS-1313: Enhance Filtering option for logic to determine Microsoft users to sync and move. See: Microsoft Subscribers
Details have been added around support for enhanced filtering options for synced in Microsoft users, including new On Premises Extension Attributes.
VOSS-1314: Extended Exchange User mailbox management and onboarding/offboarding scenarios. See: Microsoft Exchange
Details added for onboarding, offboarding, and update of Microsoft users to include MS Exchange mailbox settings.
VOSS-1314: Extended Exchange User mailbox management and onboarding/offboarding scenarios. See: Multi Vendor Subscribers
Details added for onboarding, offboarding, and update of Microsoft users to include MS Exchange mailbox settings.
VOSS-1314: Extended Exchange User mailbox management and onboarding/offboarding scenarios. See: Quick Offboard Subscriber
Details added for onboarding, offboarding, and update of Microsoft users to include MS Exchange mailbox settings.
VOSS-1314: Extended Exchange User mailbox management and onboarding/offboarding scenarios. See: Quick Add Subscriber Groups
Details added for onboarding, offboarding, and update of Microsoft users to include MS Exchange mailbox settings.
Core Feature Guide: Release 21.4-PB4#
EKB-12392: Update and enable the Reassign Services quick action for multi vendor subscriber. See: Multi Vendor Subscribers
Added a description for the Reassign Services quick action for multi vendor subscribers.
EKB-14772: Allow selection of admin roles created at higher hierarchy levels when configuring admin users. See: Authorized Admin Hierarchy
Added details on the functionality of the Hierarchies Allowed list in Role Management.
EKB-14772: Allow selection of admin roles created at higher hierarchy levels when configuring admin users. See: Hybrid Multi-Vendor Move
Added details on the functionality of the Hierarchies Allowed list in Role Management.
EKB-14772: Allow selection of admin roles created at higher hierarchy levels when configuring admin users. See: Role-based Access
Added details on the functionality of the Hierarchies Allowed list in Role Management.
EKB-14772: Allow selection of admin roles created at higher hierarchy levels when configuring admin users. See: Add Admin Users
Added details on the functionality of the Hierarchies Allowed list in Role Management.
EKB-14772: Allow selection of admin roles created at higher hierarchy levels when configuring admin users. See: Create a Filter to Move Users
Added details on the functionality of the Hierarchies Allowed list in Role Management.
EKB-14772: Allow selection of admin roles created at higher hierarchy levels when configuring admin users. See: Move Subscriber
Added details on the functionality of the Hierarchies Allowed list in Role Management.
EKB-14772: Allow selection of admin roles created at higher hierarchy levels when configuring admin users. See: Move Users
Added details on the functionality of the Hierarchies Allowed list in Role Management.
EKB-14772: Allow selection of admin roles created at higher hierarchy levels when configuring admin users. See: Add and Edit Roles
Added details on the functionality of the Hierarchies Allowed list in Role Management.
EKB-14772: Allow selection of admin roles created at higher hierarchy levels when configuring admin users. See: Site Defaults
Added details on the functionality of the Hierarchies Allowed list in Role Management.
EKB-16004: Support multiple default login themes based on subdomain. See: Setting the Default Theme
Added details on theme options, priorities including from themes from subdomains.
EKB-16760: Add support for Quick Add Group (QAG) filtering on Quick Add Subscriber (QAS) forms. See: Global Settings
Added details on hierarchy and vendor filtering when selecting Quick Add Groups.
EKB-16760: Add support for Quick Add Group (QAG) filtering on Quick Add Subscriber (QAS) forms. See: Subscriber Profiles
Added details on hierarchy and vendor filtering when selecting Quick Add Groups.
EKB-16760: Add support for Quick Add Group (QAG) filtering on Quick Add Subscriber (QAS) forms. See: Quick Subscriber
Added details on hierarchy and vendor filtering when selecting Quick Add Groups.
EKB-16760: Add support for Quick Add Group (QAG) filtering on Quick Add Subscriber (QAS) forms. See: Quick Add Subscriber
Added details on hierarchy and vendor filtering when selecting Quick Add Groups.
EKB-16845: FeatureTypes field is not updated when using a model instance filter on MSTeamsOnline user data sync. See: Introduction to Data Sync
Added a note for data syncs that choosing a model instance filter now disables Remove by default so that purge operations are not carried out on records excluded from the model instance filter.
EKB-16845: FeatureTypes field is not updated when using a model instance filter on MSTeamsOnline user data sync. See: Model Instance Filter
Added a note for data syncs that choosing a model instance filter now disables Remove by default so that purge operations are not carried out on records excluded from the model instance filter.
EKB-17077: Add “Resource Account” and “Calling Party Name” fields to MS Calling Line Identity form. See: Microsoft Dial Plan Models
Added details on availability of a Resource Account on Calling Line Identity.
EKB-17201: Create device model and relation to support Webex hunt groups. See: Webex App Hunt Groups
Added notes on Webex hunt groups in VOSS Automate.
EKB-17315: Phone relation cannot be updated if OwnerID(Subscriber) is at customer but phone is at site. See: Phones
Added a note that phones can be added or updated with an Owner User ID at a higher hierarchy.
EKB-17359: Create device model and relation to support Webex pickup groups. See: Webex App Call Pickup
Added notes on Webex pickup groups in VOSS Automate
EKB-17360: Create device model and relation to support Webex Auto Attendants. See: Webex App Auto Attendants
Added details around support for Webex Auto Attendants.
EKB-17505: Add ten generic custom string and Boolean fields to view/MicrosoftSubscriberQos. See: Quick Offboard Subscriber
Added details on the new custom string and Boolean fields for Quick Offboard Subscriber.
EKB-17545: Make domain drop-down available when adding Exchange models. See: Microsoft Exchange
Updated the procedure for managing Microsoft Exchange mailboxes.
EKB-17625: Change the Refresh action on Multi Vendor Subscriber to be a non-cached GET. See: Multi Vendor Subscribers
Updated the description of the Refresh quick action for multivendor subscriber.
EKB-17703: Landing Pages: Update “Adaptation related” links to include an * and Update Access Profiles for all links defined (valid or invalid). See: Landing Pages
Added a note that on MVS landing pages and menu layouts, where links point to adaptations, the link text has an asterisk postfix.
EKB-17703: Landing Pages: Update “Adaptation related” links to include an * and Update Access Profiles for all links defined (valid or invalid). See: Menu Layouts
Added a note that on MVS landing pages and menu layouts, where links point to adaptations, the link text has an asterisk postfix.
EKB-17755: After Microsoft QoS CsonlineUser still has PhoneSystem stored in local cache. See: Quick Offboard Subscriber
Added a note for quick offboard of Microsoft subscriber around wait time for changes due to delay on the MS Cloud side of the transaction processing.
EKB-17823: Enable “Update Subscriber Services” in Multi Vendor Subscriber quick actions. See: Multi Vendor Subscribers
Added a description for the Update Services quick action for multi vendor subscribers.
EKB-17924: Increase Template memory limit handling of requests from 9MB to 100MB to reduce “Template output exceeded memory limit” failures on Data Syncs. See: Configure Microsoft Tenant Connection Parameters
Added a note around the increase of the memory limit handling of requests.
EKB-17934: Update MultiVendorSubscriber Move action to use view/MultiVendorServiceUserMove_VIEW. See: Multi Vendor Subscribers
Updated the description for the MVS Move Subscriber quick action.
EKB-17941: Custom value is removed from URL when forwarding to Admin Portal. See: Log In to the Admin Portal
Added details around the format of the path for log in.
EKB-18215: Add “Owners” field to Distribution Groups on MS Exchange. See: Microsoft Exchange
Updated details for management of the Owners field.
VOSS-1131: Automate Accessibility Support 21.4-PB4. See: Accessibility
Accessibility statement for Automate updated.
VOSS-1295: (EKB-17672: Add Webex number inventory where allowed). See: Number Inventory
Added various details on updates to Webex Calling.
Added notes on Webex App Calling usage in Number Inventory.
VOSS-1295: (EKB-16557: Extend flow through provisioning to trigger from Webex user). See: Setting up Flow Through Provisioning
Added various details on updates to Webex Calling.
Added details on Flow Through Provisioning from Cisco Webex.
VOSS-1295: (EKB-16557: Extend flow through provisioning to trigger from Webex user). See: Quick Add Subscriber Groups
Added various details on updates to Webex Calling.
Added details on Flow Through Provisioning from Cisco Webex.
VOSS-1295: (EKB-17361: Create device model and relation to support Webex Call Park). See: Webex App Call Park
Added various details on updates to Webex Calling.
Added details on Webex Call Park in VOSS Automate.
VOSS-1295: (EKB-17406: Update default syncs for Spark device models). See: Webex App Sync
Added various details on updates to Webex Calling.
Added details on Webex App model syncs.
VOSS-1295: (EKB-16557: Extend flow through provisioning to trigger from Webex user). See: Webex App User Management
Added various details on updates to Webex Calling.
Added details on Flow Through Provisioning from Cisco Webex.
VOSS-1295: (EKB-16709: Create Webex Schedule Management utility). See: Webex Bulk Actions
Added various details on updates to Webex Calling.
Added details on Webex Bulk Actions for Schedules.
VOSS-1295: (EKB-16654: Webex Location Calling Details updates). See: Webex Locations
Added various details on updates to Webex Calling.
Added notes on Webex Location Calling Settings in VOSS Automate.
VOSS-1295: (EKB-17302: Create Webex schedule device model and Relation). See: Webex Schedules
Added various details on updates to Webex Calling.
Added details on Webex Schedules.
Core Feature Guide: Release 21.4-PB3#
EKB-14896: Add a Headset panel to Subscriber, Phone, and Multi Vendor Subscriber. See: Cisco Subscribers
Added headset settings for multi vendor subscribers.
EKB-14896: Add a Headset panel to Subscriber, Phone, and Multi Vendor Subscriber. See: Multi Vendor Subscribers
Added headset settings for multi vendor subscribers.
EKB-15364: MicrosoftSubscriber QaS/QoS: Add ValidationRule to control usage when data/User has a mvs_hybrid_status setting. See: Microsoft Subscribers
Added a note for MS Quick Subscriber, MS Quick Offboard, and MS Subscriber, that transactions here only work with Microsoft-only users.
EKB-15364: MicrosoftSubscriber QaS/QoS: Add ValidationRule to control usage when data/User has a mvs_hybrid_status setting. See: Quick Offboard Subscriber
Added a note for MS Quick Subscriber, MS Quick Offboard, and MS Subscriber, that transactions here only work with Microsoft-only users.
EKB-15364: MicrosoftSubscriber QaS/QoS: Add ValidationRule to control usage when data/User has a mvs_hybrid_status setting. See: Quick Subscriber
Added a note for MS Quick Subscriber, MS Quick Offboard, and MS Subscriber, that transactions here only work with Microsoft-only users.
EKB-15880: Clicking Bulk Load button multiple times sends the same file(s) again. See: Bulk Load Sheets
Added a note about the behavior of the Bulk Load button.
EKB-16367: Update transaction logs so that rollback status is shown as a transaction log summary attribute. See: View a Transaction
Added details on the Rolled Back status of a transaction.
EKB-16552: MVS - Amend Quick Actions for Add/Update Subscriber From Profile, QAS and Cisco User. See: Multi Vendor Subscribers
Updated multi vendor subscriber quick actions.
EKB-16713: Allow location creation in Webex. See: Webex Location Node Mapping
Docs updated for new Webex Location Node Mapping menu.
EKB-16813: Enable Move operation for relation/MicrosoftTeams. See: Manage MS Teams
Added a step for moving MS teams.
EKB-16879: Add Filter info to Browser Console log Debug. See: Introduction to the Admin Portal User Interface
Added filter details for browser console log.
EKB-16884: Add “End At” in summary header for Business hours in MS Auto Attendant. See: Auto Attendants
A new image now shows the updated array header for business hours in Auto Attendant, After Hours Call Flow tab.
EKB-16913: Add named macros for the custom fields in Site. See: Manage Sites
Added a description for adding custom fields to Site Configuration screens.
EKB-16919: User is not updated from CUCM-Local to LDAP when user is synced from LDAP. See: Log In to the Admin Portal
Updated login information for LDAP users.
EKB-16988: Update styling on the “Organization Selection” button to clearly show that it is clickable. See: Introduction to the Admin Portal User Interface
Replaced an image of the GUI showing the changed styling of the organization (hierarchy) selection toolbar icon.
EKB-17021: Show the Password field on a user when the authentication method is set to “Local”. See: User Authentication
Added note about password change availability for authentication=Local and sync-type=CUCM-LDAP.
EKB-17035: Implement initial Microsoft Teams license check during Quick Subscriber. See: Quick Subscriber
Added a note around license update when a user is assigned a Quick Add Group where the group license provides additional services.
EKB-17166: Create voicemail profile fails for Webex Dedicated Instance customers. See: Create Voice Mail Service
Updated the prerequisites and steps for associating voice mail services to customer.
EKB-17469: Add the phone model to the Phone panel summary in Multi Vendor Subscriber. See: Multi Vendor Subscribers
Added a note that phone product models now display below the icons to allow easy identification of phones.
EKB-17609: Permission configuration for /api/handle_oauth_webex/. See: Access Profile Permissions and Operations
Added a note around model type dependency for miscellaneous API views.
VOSS-1189: Implement the ability to delete a Multi Vendor Subscriber. See: Multi Vendor Subscribers
Added a delete step for multi vendor subscribers.
VOSS-1230: Webex Calling - Enhancements 21.4-PB3. See: Model Filter Criteria
Documentation updated for Webex Calling enhancements.
VOSS-1230: (EKB-16929: Update multi vendor subscriber to cover Webex Calling). See: Multi Vendor Subscribers
Documentation updated for Webex Calling enhancements.
Webex service card details updated for users with a Webex Calling Professional license.
VOSS-1230: (EKB-16572: Allow for the VOSS site name to be different to the Webex location name). See: Site Defaults
Documentation updated for Webex Calling enhancements.
Details added for VOSS site naming when the site is mapped to a Webex location in the site defaults.
VOSS-1230: (EKB-16710: Allow for location naming convention to influence the creation of an imported location). See: Introduction to Cisco Webex App
Documentation updated for Webex Calling enhancements.
Updated the details around automatic site creation
VOSS-1230: (EKB-15832: Support for managing Webex User Calling Features). See: Introduction to Cisco Webex App
Documentation updated for Webex Calling enhancements.
Added details around Webex App user Calling Settings - user with Webex Calling Pro license.
VOSS-1230: (EKB-16916: Remove the need to cut and paste tokens for Webex app setup). See: Cisco Webex Service
Documentation updated for Webex Calling enhancements.
Updated the steps for adding the Cisco Webex service.
VOSS-1262: Support Microsoft Teams PowerShell version 5.6.0. See: Set up the PowerShell Proxy Server
Updated supported version of MS Teams PowerShell module.
VOSS-1263: Add a Change Pin option to Phone Services. See: Introduction to Phone Services
Added details for PIN reset option on IP phones, for users with extension mobility.
VOSS-1263: Add a Change Pin option to Phone Services. See: Manage Phone Services
Added details for PIN reset option on IP phones, for users with extension mobility.
VOSS-1271: Enhance Generic Dial Plan Tool with additional MS Teams Policies. See: Microsoft Dial Plan Models
Docs updated for additional MS Teams policies in the Generic Dial Plan Tool.
Core Feature Guide: Release 21.4-PB2#
EKB-12532: Add “Browser Console Log Level” to User Preferences to enable the FDP and CFT to be shown in browser console log. See: Introduction to the Admin Portal User Interface
Details added for the “Browser Console Log Level” setting.
EKB-13169: Add new “License” menu under About, for displaying platform UUID, license status, and expiry date. See: Introduction to the Admin Portal User Interface
Updated the documentation for the new “License” menu.
EKB-15313: Support for IntermediateNode templating in the Dial Plan Management tool. See: Dial Plans
Added details for selecting an intermediate dial plan type.
EKB-15496: Add additional options for enabled services in the Global Settings. See: Global Settings
Added details for enabling/disabling the following services in Global Settings: Cisco Webex Contact Center, Cisco UCCE, VOSS phones, and Session Border Control
EKB-15522: Add a confirmation popup on delete, for menu layouts and landing pages. See: Landing Pages
Added a note around system behavior when deleting a row while editing a menu layout or landing page.
EKB-15522: Add a confirmation popup on delete, for menu layouts and landing pages. See: Menu Layouts
Added a note around system behavior when deleting a row while editing a menu layout or landing page.
EKB-15544: Add a tool for automatic deactivation and reactivation of schedules. See: Deactivate and Activate Schedules
Added a description of the new tool used for activating and deactivating schedules, and steps for using the tool.
EKB-15589: SIP profile field changes for CUCM 14.0. See: SIP Profiles
Added new field details.
EKB-15738: Review Multi Vendor Subscriber list view service icons for Microsoft. See: Multi Vendor Subscribers
Added a note for the conditions that apply for the Voice and Collaboration icons to display in the Multi Vendor Subscribers list view (in the Services column).
EKB-16149: In Multi Vendor Subscriber, a user without a CUCM user does not display Add Subscriber (Profile) or Add Subscriber (QAS) quick actions. See: Multi Vendor Subscribers
Documentation updated for Multi Vendor Subscriber quick actions for adding or updating a subscriber with QAS.
EKB-16245: Quick Add Group does not populate the “Phone Type” field when entitlement profile is not in use. See: Quick Add Subscriber
Updated the documentation around using Quick Add Subscriber when entitlement profiles do not exist.
EKB-16252: The “Subscriber Profile” drop-down on view/AddSubscriberFromProfile does not work for Microsoft-only scenarios. See: Add Subscriber from Profile
Documentation updated for “Add Subscriber from Profile”.
EKB-6630: Add date-picker popup for date-format fields for Unity Connection Auto Attendant Schedule, Bulk Load, and Schedule pages. See: Filtering Transactions
Details added for the new calendar date picker on some forms.
EKB-6630: Add date-picker popup for date-format fields for Unity Connection Auto Attendant Schedule, Bulk Load, and Schedule pages. See: Bulk Load Sheets
Details added for the new calendar date picker on some forms.
EKB-6630: Add date-picker popup for date-format fields for Unity Connection Auto Attendant Schedule, Bulk Load, and Schedule pages. See: Add or Update a Schedule
Details added for the new calendar date picker on some forms.
VOSS-1138: Webex Teams Calling Management - Initial Phase. See: Cisco Subscribers
Added details on Webex Calling numbers, licenses, user management and data export (SDE) reports.
VOSS-1138: Webex Teams Calling Management - Initial Phase. See: Number Status and Usage
Added details on Webex Calling numbers, licenses, user management and data export (SDE) reports.
VOSS-1138: Webex Teams Calling Management - Initial Phase. See: Webex App Licenses
Added details on Webex Calling numbers, licenses, user management and data export (SDE) reports.
VOSS-1138: Webex Teams Calling Management - Initial Phase. See: Introduction to Cisco Webex App
Added details on Webex Calling numbers, licenses, user management and data export (SDE) reports.
VOSS-1138: (EKB-15422: Update Webex Cloud Function to support Location). See: Cisco Webex Service
Added details on Webex Calling numbers, licenses, user management and data export (SDE) reports.
VOSS-1138: Webex Teams Calling Management - Initial Phase. See: Webex App Workspaces
Added details on Webex Calling numbers, licenses, user management and data export (SDE) reports.
VOSS-1150: Support Operator Connect for Providers. See: Number Status and Usage
Added a concept topic and steps for using MS Operator Connect in VOSS Automate.
VOSS-1150: Support Operator Connect for Providers. See: Microsoft Operator Connect Management in VOSS Automate
Added a concept topic and steps for using MS Operator Connect in VOSS Automate.
VOSS-1167: Disaster recovery call routing on Oracle SBCs when using Microsoft Teams. See: Call Redirection Routing Plan for Disaster Recovery
Added details for configuring and enabling alternate call routing as a disaster recovery tool.
VOSS-1181: Support Microsoft Teams PowerShell version 5.1.0. See: Set up the PowerShell Proxy Server
Updated the required MS Teams PowerShell module to version 5.1.0
VOSS-1214: Support Microsoft Teams and Teams Phone licensing via group membership. See: Microsoft Licenses
Added details for licensing users for MS Teams and Teams Phone by group membership.
VOSS-1214: (EKB-15985: Add a quick action on Multi Vendor Subscriber to update group membership). See: Multi Vendor Subscribers
Added details for licensing users for MS Teams and Teams Phone by group membership.
Added details for the new Multi Vendor Subscriber quick action, “Update Group Membership”.
VOSS-1214: Support Microsoft Teams and Teams Phone licensing via group membership. See: Subscriber Profiles
Added details for licensing users for MS Teams and Teams Phone by group membership.
VOSS-1214: Support Microsoft Teams and Teams Phone licensing via group membership. See: Manage Group Membership
Added details for licensing users for MS Teams and Teams Phone by group membership.
VOSS-1214: (EKB-16623: Display groups and license state of the user on relation/MicrosoftSubscriber). See: Microsoft Subscribers
Added details for licensing users for MS Teams and Teams Phone by group membership.
VOSS-1214: Support Microsoft Teams and Teams Phone licensing via group membership. See: Quick Offboard Subscriber
Added details for licensing users for MS Teams and Teams Phone by group membership.
VOSS-1214: Support Microsoft Teams and Teams Phone licensing via group membership. See: Quick Subscriber
Added details for licensing users for MS Teams and Teams Phone by group membership.
VOSS-1214: Support Microsoft Teams and Teams Phone licensing via group membership. See: Quick Add Subscriber Groups
Added details for licensing users for MS Teams and Teams Phone by group membership.
VOSS-1214: Support Microsoft Teams and Teams Phone licensing via group membership. See: Site Defaults
Added details for licensing users for MS Teams and Teams Phone by group membership.
VOSS-1214: (EKB-15985: Add a quick action on Multi Vendor Subscriber to update group membership). See: Enable Multi Vendor Subscribers
Added details for licensing users for MS Teams and Teams Phone by group membership.
Added details for the new Multi Vendor Subscriber quick action, “Update Group Membership”.
VOSS-1234: Utilize AudioCodes ARM registration data to reconcile the number inventory. See: AudioCodes Device Number Integration
Added details around VOSS Automate support for integrating numbers used by AudioCodes devices into the number inventory, in a Microsoft Teams environment.
VOSS-1234: Utilize AudioCodes ARM registration data to reconcile the number inventory. See: Number Status and Usage
Added details around VOSS Automate support for integrating numbers used by AudioCodes devices into the number inventory, in a Microsoft Teams environment.
VOSS-1234: Utilize AudioCodes ARM registration data to reconcile the number inventory. See: Audit Number Inventory
Added details around VOSS Automate support for integrating numbers used by AudioCodes devices into the number inventory, in a Microsoft Teams environment.
Core Feature Guide: Release 21.4-PB1#
EKB-12655: LDAP user name change fails for LDAP integrated Unity Connection voicemail user. See: Voicemail
Added details around syncing in alias changes when updating a user ID on a CUC-integrated LDAP server.
EKB-12716: Add Description field for Landing page and Condition field to Counters section. See: Landing Pages
EKB-14237: VOSS Automate default theme updates. See: Theme Element Color References for the Administration Portal
Added new Panel Color and Panel Text Color.
EKB-14443: SyncSparkUsersXXX and SyncSparkXXXX should have Quick Import set to False otherwise “Calling Behavior” is not updated for each User. See: Introduction to Data Sync
Updated details for Quick Import data sync.
EKB-14443: SyncSparkUsersXXX and SyncSparkXXXX should have Quick Import set to False otherwise “Calling Behavior” is not updated for each User. See: Introduction to Cisco Webex App
Updated details for Quick Import data sync.
EKB-14612: Hide the Global search option if tool/Search is not enabled in access profile. See: Search in VOSS Automate
EKB-14684: Add a card to the Multi Vendor Subscriber Edit page for User Calling Settings. See: Multi Vendor Subscribers
Added user calling settings as a configurable option for Multi Vendor subscriber.
EKB-14684: Add a card to the Multi Vendor Subscriber Edit page for User Calling Settings. See: User Calling Settings
Added user calling settings as a configurable option for Multi Vendor subscriber.
EKB-14699: Change default display to panels instead of tabs when a field display policy contains multiple groups. See: Introduction to the Admin Portal User Interface
Added details for changing the layout of groups on forms, and the default layouts.
EKB-14699: Change default display to panels instead of tabs when a field display policy contains multiple groups. See: Field Display Policies
Added details for changing the layout of groups on forms, and the default layouts.
EKB-14707: Combine the search modes into a single topbar input. See: Introduction to the Admin Portal User Interface
Updated the Search topic with changes to the way search works in VOSS Automate.
EKB-14707: Combine the search modes into a single topbar input. See: Search in VOSS Automate
Updated the Search topic with changes to the way search works in VOSS Automate.
EKB-14801: Schedule does not execute if Last Execution Time and Next Execution Time are equal. See: Add or Update a Schedule
Added note that if a schedule is in a state where the last executed and next execution time are equal, then the next execution time will be recalculated.
EKB-15076: Add capability to switch between panel and tab display. See: Introduction to the Admin Portal User Interface
Added details around the “Display Groups As” setting in the field display policies, and how to switch form layouts.
EKB-15076: Add capability to switch between panel and tab display. See: Field Display Policies
Added details around the “Display Groups As” setting in the field display policies, and how to switch form layouts.
EKB-15191: Flow through provisioning does not support “welcome” email sending. See: Setting up Flow Through Provisioning
Added details on welcome email to subscribers during flow-through provisioning.
EKB-15315: Add 10 custom string and boolean fields to Customer. See: Customers
Added details for exposing additional custom string and boolean fields, via field display policies, for the “Customers” configuration form.
EKB-15472: Allow numbers to be created at Intermediate Nodes. See: Number Inventory
Added note on number range creation on intermediate nodes.
EKB-15472: Allow numbers to be created at Intermediate Nodes. See: Number Range Management
Added note on number range creation on intermediate nodes.
EKB-15473: Number Inventory instances should not be moved from Customer to Site when allocating to User, Subscriber, Resource etc. See: Number Inventory
EKB-15497: Add Multi Vendor Enhanced Provider Admin menu. See: Menu Layouts
Added details on new set of menus, landing pages and access profiles available.
EKB-5746: Enable and default the Microsoft PowerShell proxy to communicate over HTTPS. See: Set up the PowerShell Proxy Server
Added details on WinRM over HTTPS during PowerShell Proxy setup.
VOSS-1100: Webex endpoint configuration. See: Webex App Workspaces
Added details on new devices and configuration that can be added to a Webex app workspace.
VOSS-1122: Write to Active Directory as part of Quick Add/Subscriber from profile onboarding workflow. See: Write back to Active Directory LDAP
Added details for Microsoft Active Directory LDAP Servers option to enable write back as a part of the Quick Add Subscriber process
VOSS-1124: (EKB-14273: Dialplan Tool enhancements). See: Cisco Custom Dial Plans
Added details for supported Microsoft dial plan elements in the generic dial plan, which allows push and pull of MS Teams dial plan elements.
VOSS-1124: (EKB-14273: Dialplan Tool enhancements). See: Dial Plan Maintenance
Added details for supported Microsoft dial plan elements in the generic dial plan, which allows push and pull of MS Teams dial plan elements.
VOSS-1124: (EKB-14273: Dialplan Tool enhancements). See: Dial Plan Viewer
Added details for supported Microsoft dial plan elements in the generic dial plan, which allows push and pull of MS Teams dial plan elements.
VOSS-1124: (EKB-14273: Dialplan Tool enhancements). See: Dial Plan Management Tool
Added details for supported Microsoft dial plan elements in the generic dial plan, which allows push and pull of MS Teams dial plan elements.
VOSS-1124: Support Microsoft dial plan elements in generic dial plan. See: Microsoft Dial Plan Models
Added details for supported Microsoft dial plan elements in the generic dial plan, which allows push and pull of MS Teams dial plan elements.
VOSS-1144: Webex endpoint scheduled configuration reset to baseline. See: Webex App Workspaces
Documentation updated to describe how to reset Webex RoomOS devices, either manually or via a schedule.
Core Feature Guide: Release 21.4#
EKB-10365: Configurable Filters are applied immediately in LP and Menus instead of popping out filter Modal. See: Fixed and Configurable Filters in Menus and Landing Pages
Updated steps for applying configurable filters to menus and landing pages
EKB-11086: Add Saved Search capability to Admin Portal. See: Search in VOSS Automate
Added details around enhanced Saved Search functionality.
EKB-13263: Add ability to navigate to Landing Pages from Menu Layout sub-menus. See: Menu Layouts
Added details on creating landing pages from sub-menus.
EKB-13287: Ability to set default Admin portal and disable classic. See: Log In to the Admin Portal
Added details on new CLI commands to manage portal login defaults and URLs.
EKB-13371: Support setting EnterpriseVoiceEnabled via CsOnlineUser device model. See: Microsoft Subscribers
EKB-13371: Support setting EnterpriseVoiceEnabled via CsOnlineUser device model. See: Quick Subscriber
EKB-13411: Support the ability to configure a default menu layout or landing page entry for a specific model type. See: Landing Pages
Added details on “Set as default model Type” checkbox on Menu Layout items and Landing Page links.
EKB-13411: Support the ability to configure a default menu layout or landing page entry for a specific model type. See: Menu Layouts
Added details on “Set as default model Type” checkbox on Menu Layout items and Landing Page links.
EKB-13551: Provide a menu drop-down of actions when there are a lot of actions, or no action icon can be found. See: Introduction to the Admin Portal User Interface
Updated details for accessing overflow actions via the VOSS Automate Admin portal toolbar.
EKB-13820: Schedule bulk loader is not available. See: Bulk Load Sheets
Added steps for scheduling a bulk load.
EKB-13983: Create default menu layout and landing page sets that match BAP menus and dashboards. See: Landing Pages
Added details on new landing pages and menu layouts available, also for use with custom Business Admin role.
EKB-13983: Create default menu layout and landing page sets that match BAP menus and dashboards. See: Menu Layouts
Added details on new landing pages and menu layouts available, also for use with custom Business Admin role.
EKB-15152: Delete of Webex App Customer Access does not remove schedule SyncSparkDevice-SCHED-XXXX. See: Cisco Webex Service
Added a note around deletion of associated data syncs and schedules when deleting an instance of Webex App Customer Access.
EKB-4276: Add widget support to Landing Page configuration. See: Landing Pages
Added details on adding a graph to a landing page.
EKB-4480: Add support for panel display in Field Display Policy. See: Field Display Policies
Added details on Tabs / Panels switch option in FDPs.
EKB-4889: Customer admin should not be able to add “Standard CCM Super Users” group to subscriber. See: Global Settings
Added details for Global Setting “Disallowed CUCM User Groups”.
EKB-7419: Add E164 management for non-HCS dial plans and Enterprise deployments. See: Number Management Overview
Updated details for E164 mapping and dial plan configuration support for non-HCS dial plans and Enterprise deployments.
EKB-7419: Add E164 management for non-HCS dial plans and Enterprise deployments. See: Global Settings
Updated details for E164 mapping and dial plan configuration support for non-HCS dial plans and Enterprise deployments.
EKB-7419: Add E164 management for non-HCS dial plans and Enterprise deployments. See: E164 Associations ( N to N DN )
Updated details for E164 mapping and dial plan configuration support for non-HCS dial plans and Enterprise deployments.
EKB-7419: Add E164 management for non-HCS dial plans and Enterprise deployments. See: E164 Associations ( N to 1 DN )
Updated details for E164 mapping and dial plan configuration support for non-HCS dial plans and Enterprise deployments.
VOSS-1045: Remote Destination schedule management support for the Admin Portal. See: Multi Vendor Subscribers
Added details for managing single number reach (SNR) remote destination profiles in the VOSS Automate Admin portal.
VOSS-1045: Remote Destination schedule management support for the Admin Portal. See: Single Number Reach
Added details for managing single number reach (SNR) remote destination profiles in the VOSS Automate Admin portal.
VOSS-1048: MS Teams - Support for Teams management and user assignment. See: Manage MS Teams
Added details for how to view and apply templates imported from Microsoft Teams cloud portal.
VOSS-1048: MS Teams - Support for Teams management and user assignment. See: Create Application Registration in Microsoft Cloud Tenant Portal
Added details for how to view and apply templates imported from Microsoft Teams cloud portal.
VOSS-1048: MS Teams - Support for Teams management and user assignment. See: MS Teams Templates
Added details for how to view and apply templates imported from Microsoft Teams cloud portal.
VOSS-1049: Configure External Access settings in Microsoft Teams. See: External Access for MS Teams
Added details for managing external access settings for Microsoft Teams users from VOSS Automate.
VOSS-1061: Updated support for new Webex App calling APIs. See: Quick Add Subscriber
Added details for new API and removal of bulk CSV updates.
VOSS-1061: Updated support for new Webex App calling APIs. See: Introduction to Cisco Webex App
Added details for new API and removal of bulk CSV updates.
VOSS-1061: Updated support for new Webex App calling APIs. See: Cisco Webex Service
Added details for new API and removal of bulk CSV updates.
VOSS-1065: Support ‘CsUserCallingSettings’ cmdlet for Microsoft Teams to add settings such as call forward and delegation. See: User Calling Settings
Added details for how to configure calling settings for Microsoft users.
VOSS-1070: Consolidate Business Admin Portal capabilities with Admin Portal. See: Create a Business Admin Role
Added details on managing a Business Admin role.
VOSS-1098: Microsoft Group sync ability. See: Groups
Added details for how to view Microsoft Teams Active Directory groups synced in from the Microsoft Teams cloud portal.
VOSS-1115: Microsoft Auto Attendant improvements. See: Auto Attendants
Added details for managing Microsoft Teams auto attendants from VOSS Automate.
VOSS-1115: Microsoft Auto Attendant improvements. See: Holidays
Added details for managing Microsoft Teams auto attendants from VOSS Automate.
VOSS-1148: Call Queue improvements needed. See: Call Queues
Added details for managing Microsoft Teams call queues from VOSS Automate.
VOSS-872: (EKB-13093: SysAdmin manage License Token via Automate GUI). See: Product License Management
Added details on license requirements.
Added details on license management in the GUI.
VOSS-896: Accessibility Support in new Portal. See: Accessibility
Updated compliance notice
Installation Guide: Release 21.4-PB5#
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Installation Guide: Release 21.4-PB4#
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Installation Guide: Release 21.4-PB3#
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Installation Guide: Release 21.4-PB2#
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Installation Guide: Release 21.4-PB1#
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Installation Guide: Release 21.4#
VOSS-872: License Enforcement. See: Modular Architecture Multinode Installation
Added details on license requirements.
VOSS-872: License Enforcement. See: Multinode Installation
Added details on license requirements.
VOSS-872: License Enforcement. See: Single-node cluster (cluster-of-one) Installation
Added details on license requirements.
Upgrade Guide with ISO and Template: Release 21.4-PB5#
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Upgrade Guide with ISO and Template: Release 21.4-PB4#
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Upgrade Guide with ISO and Template: Release 21.4-PB3#
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Upgrade Guide with ISO and Template: Release 21.4-PB2#
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Upgrade Guide with ISO and Template: Release 21.4-PB1#
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Upgrade Guide with ISO and Template: Release 21.4#
VOSS-872: License Enforcement. See: Modular Cluster Topology: Upgrade a Multinode Environment with the ISO and Template
Added details on license requirements.
VOSS-872: License Enforcement. See: Modular Cluster Topology: Upgrade a Multinode Environment with the ISO and Template
Added details on license requirements.
VOSS-872: License Enforcement. See: Upgrade a Single Node Cluster Environment with the ISO and Template
Added details on license requirements.
Upgrade Guide with Delta Bundle: Release 21.4-PB5#
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Upgrade Guide with Delta Bundle: Release 21.4-PB4#
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Upgrade Guide with Delta Bundle: Release 21.4-PB3#
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Upgrade Guide with Delta Bundle: Release 21.4-PB2#
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Upgrade Guide with Delta Bundle: Release 21.4-PB1#
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Upgrade Guide with Delta Bundle: Release 21.4#
VOSS-872: License Enforcement. See: Modular Cluster Topology: Upgrade a Multinode Environment with the Delta Bundle
Added details on license requirements.
VOSS-872: License Enforcement. See: Unified Node Topology: Upgrade a Multinode Environment with the Delta Bundle
Added details on license requirements.
VOSS-872: License Enforcement. See: Upgrade a Single Node Cluster Environment with the Delta Bundle
Added details on license requirements.
Platform Guide: Release 21.4-PB5#
N/A
Platform Guide: Release 21.4-PB4#
VOSS-567: Support for Maintenance Mode (Phase 1). See: Maintenance Mode
Added details and usage of new commands for maintenance mode.
Platform Guide: Release 21.4-PB3#
EKB-17143: Add the ability to define static hostname entries in platform CLI. See: Network interfaces
Added details for maintaining network static hosts
EKB-17294: Ubuntu FIPS integration stopped working after Canonical was renamed to Ubuntu Pro. See: Federal Information Processing Standards (FIPS)
Added a note around the upgrade requirement.
Platform Guide: Release 21.4-PB2#
EKB-14337: Error shown intermittently on CLI login: “some checks took too long to complete and were terminated”. See: Login Report
Added details for the error message.
EKB-14391: Add ability to define SMTP port for email relay in command line for alerts. See: Sending and Collecting Logs
Added details on optional port specification for emailrelay.
EKB-14391: Add ability to define SMTP port for email relay in command line for alerts. See: Warnings and Notifications
Added details on optional port specification for emailrelay.
EKB-14391: Add ability to define SMTP port for email relay in command line for alerts. See: Enable Health Monitoring
Added details on optional port specification for emailrelay.
VOSS-1138: (EKB-15973: Create Webex devices SDE export file). See: Webex Devices Data Export
Added details on Webex Calling numbers, licenses, user management and data export (SDE) reports.
VOSS-1138: (EKB-15971: Update webex_teams SDE report). See: Webex Teams Data Export
Added details on Webex Calling numbers, licenses, user management and data export (SDE) reports.
VOSS-1138: (EKB-15972: Create new Webex workspaces SDE file). See: Webex Workspaces Data Export
Added details on Webex Calling numbers, licenses, user management and data export (SDE) reports.
Platform Guide: Release 21.4-PB1#
EKB-14921: Add entitlement profile into SDE files for Microsoft-only users (no Cisco). See: MS Office 365 Data Export
Added details on entitlement profile in mso365, msteams SDE files.
EKB-14921: Add entitlement profile into SDE files for Microsoft-only users (no Cisco). See: MS Teams Data Export
Added details on entitlement profile in mso365, msteams SDE files.
EKB-14929: Fix MS related SDE reports to use the correct data/User foreign key. See: MS Office 365 Data Export
Added details on username fieldmapping.
EKB-14929: Fix MS related SDE reports to use the correct data/User foreign key. See: MS Teams Data Export
Added details on username fieldmapping.
Platform Guide: Release 21.4#
EKB-13259: Platform admin receives information of license expiry on CLI login. See: Login Report
Added details on CLI notifications regarding licenses.
EKB-13287: Ability to set default Admin portal and disable classic. See: Web Portal Configuration
Added details on new CLI commands to manage portal login defaults and URLs.
VOSS-872: (EKB-13096: Manage license tokens via platform CLI). See: Product Licensing
Added details on license requirements.
Added details on CLI commands for license management.
VOSS-872: (EKB-13050: Enabler LS: Integrate License Service into Automate platform ISO build). See: Product Licensing
Added details on license requirements.
Added details for new Licensing service.
Best Practices Guide: Release 21.4-PB5#
EKB-18219: Microsoft Teams Online import fails with deserialized object size of the data exceeded maximum object size. See: Microsoft Sync Overview
Added a note for the paging support and max records synced in for msteamsonline/CsOnlineUser.
VOSS-1313: Enhance Filtering option for logic to determine Microsoft users to sync and move. See: Microsoft Sync Overview
Details have been added around support for enhanced filtering options for synced in Microsoft users, including new On Premises Extension Attributes.
Best Practices Guide: Release 21.4-PB4#
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Best Practices Guide: Release 21.4-PB3#
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Best Practices Guide: Release 21.4-PB2#
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Best Practices Guide: Release 21.4-PB1#
EKB-15520: Enable Quick Import on default syncs for SyncMS365, SyncMS365Users, and SyncMSTeamsOnline. See: Microsoft Sync Overview
Added details for changes to Microsoft default data syncs, and updated the data sync denylist for “device/msgraph/MsolUser” and “device/msteamsonline/CsOnlineUser”
Best Practices Guide: Release 21.4#
EKB-11522: Enhanced Microsoft sync filtering support. See: Microsoft Entra ID and Office365 MSOLUser Filter Examples
Advanced Configuration Guide: Release 21.4-PB5#
EKB-17614: Add ability to display fieldsets in panels. See: Field Display Policies
Updated steps and details for field display policies to allow adding fieldsets in groups.
Advanced Configuration Guide: Release 21.4-PB4#
EKB-16760: Add support for Quick Add Group (QAG) filtering on Quick Add Subscriber (QAS) forms. See: Global Settings
Added details on hierarchy and vendor filtering when selecting Quick Add Groups.
EKB-16760: Add support for Quick Add Group (QAG) filtering on Quick Add Subscriber (QAS) forms. See: Quick Add Group Functions
Added details on hierarchy and vendor filtering when selecting Quick Add Groups.
Advanced Configuration Guide: Release 21.4-PB3#
N/A
Advanced Configuration Guide: Release 21.4-PB2#
EKB-15496: Add additional options for enabled services in the Global Settings. See: Global Settings
Added details for enabling/disabling the following services in Global Settings: Cisco Webex Contact Center, Cisco UCCE, VOSS phones, and Session Border Control
EKB-15513: Implement allowlist to initiate update of workflow for defined fields. See: Data Sync Allow list and Deny list
Added details around the data sync allowlist and denylist and the attributes used for setting these up.
EKB-15754: Define default allowlist for fields in system Global Setting, which should trigger updates on MsolUser and CsOnlineUser syncs. See: Data Sync Allow list and Deny list
Additional details added for allowlist and denylist considerations.
Advanced Configuration Guide: Release 21.4-PB1#
EKB-14237: VOSS Automate default theme updates. See: Theme Element Color References for the Administration Portal
Added new Panel Color and Panel Text Color.
EKB-14699: Change default display to panels instead of tabs when a field display policy contains multiple groups. See: Field Display Policies
Added details for changing the layout of groups on forms, and the default layouts.
EKB-15076: Add capability to switch between panel and tab display. See: Field Display Policies
Added details around the “Display Groups As” setting in the field display policies, and how to switch form layouts.
EKB-15454: Add additional items to device/msteamsonline/CsOnlineUser denylist and improve logging for device model updates. See: Data Sync Allow list and Deny list
EKB-15520: Enable Quick Import on default syncs for SyncMS365, SyncMS365Users, and SyncMSTeamsOnline. See: Data Sync Allow list and Deny list
Added details for changes to Microsoft default data syncs, and updated the data sync denylist for “device/msgraph/MsolUser” and “device/msteamsonline/CsOnlineUser”
Advanced Configuration Guide: Release 21.4#
EKB-4480: Add support for panel display in Field Display Policy. See: Field Display Policies
Added details on Tabs / Panels switch option in FDPs.
EKB-4889: Customer admin should not be able to add “Standard CCM Super Users” group to subscriber. See: Global Settings
Added details for Global Setting “Disallowed CUCM User Groups”.
EKB-7419: Add E164 management for non-HCS dial plans and Enterprise deployments. See: Global Settings
Updated details for E164 mapping and dial plan configuration support for non-HCS dial plans and Enterprise deployments.
BulkLoader Provisioning Guide: Release 21.4-PB5#
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BulkLoader Provisioning Guide: Release 21.4-PB4#
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BulkLoader Provisioning Guide: Release 21.4-PB3#
EKB-15880: Clicking Bulk Load button multiple times sends the same file(s) again. See: Bulk Load Sheets
Added a note about the behavior of the Bulk Load button.
BulkLoader Provisioning Guide: Release 21.4-PB2#
EKB-6630: Add date-picker popup for date-format fields for Unity Connection Auto Attendant Schedule, Bulk Load, and Schedule pages. See: Bulk Load Sheets
Details added for the new calendar date picker on some forms.
BulkLoader Provisioning Guide: Release 21.4-PB1#
N/A
BulkLoader Provisioning Guide: Release 21.4#
EKB-13820: Schedule bulk loader is not available. See: Bulk Load Sheets
Added steps for scheduling a bulk load.
Provider HCS Dial Plan Management Support Guide: Release 21.4-PB5#
EKB-17836: Number inventory audit, include Webex Calling Hunt Groups, Pickup Groups, etc. See: Number Status and Usage
Added entries to the Number Status and Usage table for Webex Calling
EKB-19056: Move Microsoft user during sync/overbuild based on the hierarchy of their assigned number. See: Site Defaults
Added details on Move by Number option in Site Defaults
Provider HCS Dial Plan Management Support Guide: Release 21.4-PB4#
EKB-14772: Allow selection of admin roles created at higher hierarchy levels when configuring admin users. See: Site Defaults
Added details on the functionality of the Hierarchies Allowed list in Role Management.
EKB-16760: Add support for Quick Add Group (QAG) filtering on Quick Add Subscriber (QAS) forms. See: Global Settings
Added details on hierarchy and vendor filtering when selecting Quick Add Groups.
VOSS-1295: (EKB-17672: Add Webex number inventory where allowed). See: Number Inventory
Added various details on updates to Webex Calling.
Added notes on Webex App Calling usage in Number Inventory.
Provider HCS Dial Plan Management Support Guide: Release 21.4-PB3#
EKB-17166: Create voicemail profile fails for Webex Dedicated Instance customers. See: Create Voice Mail Service
Updated the prerequisites and steps for associating voice mail services to customer.
VOSS-1230: (EKB-16572: Allow for the VOSS site name to be different to the Webex location name). See: Site Defaults
Documentation updated for Webex Calling enhancements.
Details added for VOSS site naming when the site is mapped to a Webex location in the site defaults.
Provider HCS Dial Plan Management Support Guide: Release 21.4-PB2#
EKB-15496: Add additional options for enabled services in the Global Settings. See: Global Settings
Added details for enabling/disabling the following services in Global Settings: Cisco Webex Contact Center, Cisco UCCE, VOSS phones, and Session Border Control
EKB-15589: SIP profile field changes for CUCM 14.0. See: SIP Profiles
Added new field details.
VOSS-1138: Webex Teams Calling Management - Initial Phase. See: Number Status and Usage
Added details on Webex Calling numbers, licenses, user management and data export (SDE) reports.
VOSS-1150: Support Operator Connect for Providers. See: Number Status and Usage
Added a concept topic and steps for using MS Operator Connect in VOSS Automate.
VOSS-1214: Support Microsoft Teams and Teams Phone licensing via group membership. See: Site Defaults
Added details for licensing users for MS Teams and Teams Phone by group membership.
VOSS-1234: Utilize AudioCodes ARM registration data to reconcile the number inventory. See: Number Status and Usage
Added details around VOSS Automate support for integrating numbers used by AudioCodes devices into the number inventory, in a Microsoft Teams environment.
VOSS-1234: Utilize AudioCodes ARM registration data to reconcile the number inventory. See: Audit Number Inventory
Added details around VOSS Automate support for integrating numbers used by AudioCodes devices into the number inventory, in a Microsoft Teams environment.
Provider HCS Dial Plan Management Support Guide: Release 21.4-PB1#
EKB-15315: Add 10 custom string and boolean fields to Customer. See: Customers
Added details for exposing additional custom string and boolean fields, via field display policies, for the “Customers” configuration form.
EKB-15472: Allow numbers to be created at Intermediate Nodes. See: Number Inventory
Added note on number range creation on intermediate nodes.
EKB-15472: Allow numbers to be created at Intermediate Nodes. See: Number Range Management
Added note on number range creation on intermediate nodes.
EKB-15473: Number Inventory instances should not be moved from Customer to Site when allocating to User, Subscriber, Resource etc. See: Number Inventory
Provider HCS Dial Plan Management Support Guide: Release 21.4#
EKB-4889: Customer admin should not be able to add “Standard CCM Super Users” group to subscriber. See: Global Settings
Added details for Global Setting “Disallowed CUCM User Groups”.
EKB-7419: Add E164 management for non-HCS dial plans and Enterprise deployments. See: Number Management Overview
Updated details for E164 mapping and dial plan configuration support for non-HCS dial plans and Enterprise deployments.
EKB-7419: Add E164 management for non-HCS dial plans and Enterprise deployments. See: Global Settings
Updated details for E164 mapping and dial plan configuration support for non-HCS dial plans and Enterprise deployments.
EKB-7419: Add E164 management for non-HCS dial plans and Enterprise deployments. See: E164 Associations ( N to N DN )
Updated details for E164 mapping and dial plan configuration support for non-HCS dial plans and Enterprise deployments.
EKB-7419: Add E164 management for non-HCS dial plans and Enterprise deployments. See: E164 Associations ( N to 1 DN )
Updated details for E164 mapping and dial plan configuration support for non-HCS dial plans and Enterprise deployments.
Licensing and Subscriber Data Export Guide: Release 21.4-PB5#
VOSS-1261: Implement Simpler License Audit Logic Across the Insights and Automate Products. See: License Audit Report File Details
Added details on version 5.0.0 licensing audit command and output
VOSS-1261: Implement Simpler License Audit Logic Across the Insights and Automate Products. See: License Counting Details
Added details on version 5.0.0 licensing audit command and output
VOSS-1261: Implement Simpler License Audit Logic Across the Insights and Automate Products. See: License Counting Process
Added details on version 5.0.0 licensing audit command and output
VOSS-1261: Implement Simpler License Audit Logic Across the Insights and Automate Products. See: Process Command Details
Added details on version 5.0.0 licensing audit command and output
VOSS-1363: Add additional file in License audit zip that includes the count of Microsoft license usage. See: License Counting Details
Added details to the documentation for the updated license audit zip file for Microsoft license usage.
Licensing and Subscriber Data Export Guide: Release 21.4-PB4#
N/A
Licensing and Subscriber Data Export Guide: Release 21.4-PB3#
N/A
Licensing and Subscriber Data Export Guide: Release 21.4-PB2#
VOSS-1138: (EKB-15973: Create Webex devices SDE export file). See: Webex Devices Data Export
Added details on Webex Calling numbers, licenses, user management and data export (SDE) reports.
VOSS-1138: (EKB-15971: Update webex_teams SDE report). See: Webex Teams Data Export
Added details on Webex Calling numbers, licenses, user management and data export (SDE) reports.
VOSS-1138: (EKB-15972: Create new Webex workspaces SDE file). See: Webex Workspaces Data Export
Added details on Webex Calling numbers, licenses, user management and data export (SDE) reports.
Licensing and Subscriber Data Export Guide: Release 21.4-PB1#
EKB-14921: Add entitlement profile into SDE files for Microsoft-only users (no Cisco). See: MS Office 365 Data Export
Added details on entitlement profile in mso365, msteams SDE files.
EKB-14921: Add entitlement profile into SDE files for Microsoft-only users (no Cisco). See: MS Teams Data Export
Added details on entitlement profile in mso365, msteams SDE files.
EKB-14929: Fix MS related SDE reports to use the correct data/User foreign key. See: MS Office 365 Data Export
Added details on username fieldmapping.
EKB-14929: Fix MS related SDE reports to use the correct data/User foreign key. See: MS Teams Data Export
Added details on username fieldmapping.
Licensing and Subscriber Data Export Guide: Release 21.4#
N/A