Device Models#

Cisco

Only for the Cisco configuration.

From the Device Models menu, you can view details about the devices by model in the selected hierarchy. Like the Overview Tool, this can be useful to help you see where devices have moved as a result of the Overbuild process. When selecting a device model type in the menu, a table presents data about the devices of that model type in the hierarchy:

  • The device names or identifiers, and

  • Their Device pools

  • Their hierarchies at and below the currently selected hierarchy, and

  • Other data, which varies with the device model selected

Within a device model, you can modify, delete, and export the individual devices by selecting them. Additionally, you can change settings all at once for all the devices in a device model by selecting the Select All check box, located at the top-left on the table header, and choosing Action > Bulk Modify.

Caution

We do NOT recommend that you directly edit the device models in this menu, but use the other menus in VOSS Automate such as the Subscriber Day 2 menus. The Device Models menu items should be used for manually moving device models that the Overbuild tool cannot move or that need additional manual moves after Run Overbuild is executed.

For CUC models, two system users (operator and undeliverablemessagesmailbox), will remain at Customer level. All associated CUC device models for the two system users will remain at the Customer hierarchy and will show in the device model counts and device model lists at the Customer hierarchy.

For call handler device models, there are 5 default instances that remain at the Customer hierarchy:

  • Goodbye (a CUC system default call handler)

  • Opening Greeting (a CUC system default call handler)

  • Operator (a CUC system default call handler)

  • operator (the system user ‘operator’ call handler)

  • undeliverablemessagesmailbox (the system user ‘undeliverablemessagesmailbox’ call handler)

These 5 call handlers remain at the Customer hierarchy and appear in the device model count and device model lists for call handlers at the Customer hierarchy.

These device models also allow you to add device instances. Note that adding device instances here in the Overbuild menu is not recommended.

  • CUCM CtiRoutePoint

  • CUCM DirectedCallPark

  • CUCM Phone

  • WebEx User