Dial Plan Roles and Privileges#
Administrators can perform all tasks associated with their roles, as well as all dial plan tasks that are lower on the navigation hierarchy.
Hierarchy is shown from left (highest) to right (lowest) in the table below.
Depending on the role assigned, an administrator has the following Dial Plan privileges:
Tasks |
HCS Admin |
Provider / Reseller Admin |
Customer Admin |
Site Admin |
|---|---|---|---|---|
Create a Customer Dial Plan |
X (Customer level) |
X (Customer level) |
X (Customer level) |
|
Create a Site Dial Plan |
X (Site level) |
X (Site level) |
X (Site level) |
|
Configure Class of Service |
X (Site level) |
X (Site level) |
X (Site level) |
|
Configure Short Code |
X (Site level) |
X (Site level) |
X (Site level) |
X |
Configure Directory Number Routing |
X (Site level) |
X (Site level) |
X (Site level) |
X |
Add Directory Numbers |
X (Customer level) |
X (Customer level) |
X |
|
View Directory Number Inventory |
X (Site level) |
X (Site level) |
X (Site level) |
|
Configure SIP Route Patterns |
X (Site level) |
X (Site level) |
X (Site level) |
|
Create Voice Mail Service |
X (Provider/Reseller level) |
X (Provider/Reseller level) |
||
Associate Voice Mail Services to Customer |
X (Customer level) |
X (Customer level) |
||
Define a Voice Mail Pilot Number |
X (Customer level) |
X (Customer level) |
X (Customer level) |
|
Associate Pilot Numbers to a Site |
X (Site level) |
X (Site level) |
X (Site level) |
|
Configure SIP Trunks |
X |
X |
X |
|
Reset SIP Trunks |
X |
X |
X |
|
Restart SIP Trunks |
X |
X |
X |
|
Configure Route Groups |
X |
X |
X |
|
Configure Route Lists |
X (Customer or Site level) |
X (Customer or Site level) |
X |
|
Configure Device Pools |
X (Customer or Site level) |
X (Customer or Site level) |
X |
|
Provision Emergency Calls |
X |
|||
Create Schemas |
X |
X |
||
Modify Site Defaults |
X (Site level) |
X (Site level) |
X (Site level) |
|
Assign Custom Schemas to Customers |
X (Customer level) |
X (Customer level) |
||
Configure Unified CM Groups |
X (Customer or Site level) |
X (Customer or Site level) |
X (Customer or Site level) |
|
Configure Regions |
X (Customer or Site level) |
X (Customer or Site level) |
X (Customer or Site level) |
|
Configure Route Patterns |
X (Customer or Site level) |
X (Customer or Site level) |
X (Customer or Site level) |
|
Configure Route Partitions |
X (Customer or Site level) |
X (Customer or Site level) |
X (Customer or Site level) |
|
Configure Calling Search Spaces |
X (Customer or Site level) |
X (Customer or Site level) |
X (Customer or Site level) |
|
Configure Translation Patterns |
X (Customer or Site level) |
X (Customer or Site level) |
X (Customer or Site level) |
|
Configure Calling Party Transformation Patterns |
X (Customer or Site level) |
X (Customer or Site level) |
X (Customer or Site level) |
|
Configure Called Party Transformation Patterns |
X (Customer or Site level) |
X (Customer or Site level) |
X (Customer or Site level) |
See Also:
For more information on bulk loading, see the topics on Bulk Administration.