What’s New#
Provider HCS Dial Plan Management Support Guide: Release 21.4-PB5#
EKB-17836: Number inventory audit, include Webex Calling Hunt Groups, Pickup Groups, etc. See: Number Status and Usage
Added entries to the Number Status and Usage table for Webex Calling
EKB-19056: Move Microsoft user during sync/overbuild based on the hierarchy of their assigned number. See: Site Defaults
Added details on Move by Number option in Site Defaults
Provider HCS Dial Plan Management Support Guide: Release 21.4-PB4#
EKB-14772: Allow selection of admin roles created at higher hierarchy levels when configuring admin users. See: Site Defaults
Added details on the functionality of the Hierarchies Allowed list in Role Management.
EKB-16760: Add support for Quick Add Group (QAG) filtering on Quick Add Subscriber (QAS) forms. See: Global Settings
Added details on hierarchy and vendor filtering when selecting Quick Add Groups.
VOSS-1295: (EKB-17672: Add Webex number inventory where allowed). See: Number Inventory
Added various details on updates to Webex Calling.
Added notes on Webex App Calling usage in Number Inventory.
Provider HCS Dial Plan Management Support Guide: Release 21.4-PB3#
EKB-17166: Create voicemail profile fails for Webex Dedicated Instance customers. See: Create Voice Mail Service
Updated the prerequisites and steps for associating voice mail services to customer.
VOSS-1230: (EKB-16572: Allow for the VOSS site name to be different to the Webex location name). See: Site Defaults
Documentation updated for Webex Calling enhancements.
Details added for VOSS site naming when the site is mapped to a Webex location in the site defaults.
Provider HCS Dial Plan Management Support Guide: Release 21.4-PB2#
EKB-15496: Add additional options for enabled services in the Global Settings. See: Global Settings
Added details for enabling/disabling the following services in Global Settings: Cisco Webex Contact Center, Cisco UCCE, VOSS phones, and Session Border Control
EKB-15589: SIP profile field changes for CUCM 14.0. See: SIP Profiles
Added new field details.
VOSS-1138: Webex Teams Calling Management - Initial Phase. See: Number Status and Usage
Added details on Webex Calling numbers, licenses, user management and data export (SDE) reports.
VOSS-1150: Support Operator Connect for Providers. See: Number Status and Usage
Added a concept topic and steps for using MS Operator Connect in VOSS Automate.
VOSS-1214: Support Microsoft Teams and Teams Phone licensing via group membership. See: Site Defaults
Added details for licensing users for MS Teams and Teams Phone by group membership.
VOSS-1234: Utilize AudioCodes ARM registration data to reconcile the number inventory. See: Number Status and Usage
Added details around VOSS Automate support for integrating numbers used by AudioCodes devices into the number inventory, in a Microsoft Teams environment.
VOSS-1234: Utilize AudioCodes ARM registration data to reconcile the number inventory. See: Audit Number Inventory
Added details around VOSS Automate support for integrating numbers used by AudioCodes devices into the number inventory, in a Microsoft Teams environment.
Provider HCS Dial Plan Management Support Guide: Release 21.4-PB1#
EKB-15315: Add 10 custom string and boolean fields to Customer. See: Customers
Added details for exposing additional custom string and boolean fields, via field display policies, for the “Customers” configuration form.
EKB-15472: Allow numbers to be created at Intermediate Nodes. See: Number Inventory
Added note on number range creation on intermediate nodes.
EKB-15472: Allow numbers to be created at Intermediate Nodes. See: Number Range Management
Added note on number range creation on intermediate nodes.
EKB-15473: Number Inventory instances should not be moved from Customer to Site when allocating to User, Subscriber, Resource etc. See: Number Inventory
Provider HCS Dial Plan Management Support Guide: Release 21.4#
EKB-4889: Customer admin should not be able to add “Standard CCM Super Users” group to subscriber. See: Global Settings
Added details for Global Setting “Disallowed CUCM User Groups”.
EKB-7419: Add E164 management for non-HCS dial plans and Enterprise deployments. See: Number Management Overview
Updated details for E164 mapping and dial plan configuration support for non-HCS dial plans and Enterprise deployments.
EKB-7419: Add E164 management for non-HCS dial plans and Enterprise deployments. See: Global Settings
Updated details for E164 mapping and dial plan configuration support for non-HCS dial plans and Enterprise deployments.
EKB-7419: Add E164 management for non-HCS dial plans and Enterprise deployments. See: E164 Associations ( N to N DN )
Updated details for E164 mapping and dial plan configuration support for non-HCS dial plans and Enterprise deployments.
EKB-7419: Add E164 management for non-HCS dial plans and Enterprise deployments. See: E164 Associations ( N to 1 DN )
Updated details for E164 mapping and dial plan configuration support for non-HCS dial plans and Enterprise deployments.