Integrate Unity-Call Manager#

This option allows you to create a SIP Integration between Cisco Unified Call Manager (CUCM) and Cisco Unity Connection (CUC).

Base#

Note

Prior to completing this form, the Provisioning Target Call Manager, the Provisioning Target Unity, and the Voicemail Service Dial Plan Profile must be set. Based on these selections, other key values are auto populated on the form.

Complete, at minimum, the mandatory fields (red border):

UC Publisher Application Selection

  • Provisioning Target Call Manager - Choose from the drop-down list.

  • Provisioning Target Unity - Choose from the drop-down list.

Deployment Options

  • Voicemail Service Dial Plan Profile - Choose from the drop-down list.

  • Dial Plan Advanced Mode - Select this check box to unlock the fields for dial plan elements. You then have the ability to update those values ‘live’.

    Clear the check box to return the dial plan elements to the default voicemail dial plan profile values. This check box can be hidden from lower level administrators.

  • Provision CUCM-Unity in Redundant Mode - Clear this check box for the feature to function in single mode, that is to operate in a similar way to the original voicemail service (Publisher only and no Subscriber trunk).

    Select this check box to provision in redundant mode. In this mode, you can configure ports on both the Publisher and Subscriber Unity nodes, as well as build a trunk to both Publisher and Subscriber.

  • Unity Tenant(s) Present - If the selected ‘Provisioning Target Unity’ server (see under UC Publisher Application Selection above) has tenants on it, this check box is automatically selected.

CUCM Global

  • SIP Profile - To assign the configured settings in this SIP profile to the associated device.

  • SIP Trunk Security Profile - To assign a single security profile to multiple SIP trunks in order to apply the configured settings to the SIP trunks.

These fields are auto populated based on the Voicemail Service Dial Plan Profile chosen under Deployment Options.

Unity Port Group#

Complete, at minimum, the mandatory fields (red border):

  • Phone System - Choose from the drop-down. The phone system settings identify the phone system with which Unity Connection integrates and regulate certain phone system features (integration configuration settings are located in the port groups that belong to the phone system.)

  • SIP Server Authentication Username - Enter the user name that Unity Connection uses to authenticate with the SIP server (SIP integrations only).

  • SIP Server Authentication Password - Enter the password that Unity Connection uses to authenticate with the SIP server (SIP integrations only.

  • Repeat SIP Server Authentication Password - Repeat the SIP Server Authentication Password entered above.

  • SIP Security Profile (IP Port) - Select the SIP security profile that Unity Connection uses. Default setting = 5060.

  • Primary CUCM IPv4 Address or Host Name - Enter the IP address (or host name) of the PIMG/TIMG unit that the port group connects to.

  • Redundant SIP Servers

    • Call Manager Server IP or Host Name -

Unity Ports#

Complete, at minimum, the mandatory fields (red border):

  • Publisher Server

    This field is auto populated based on the Provisioning Target Unity chosen under Deployment Options.

  • Publisher Port Count -

  • Subscriber Server -

  • Subscriber Port Count -

CUCM Voicemail Pilot#

Complete, at minimum, the mandatory fields (red border):

  • Pilot Number - Enter a number to identify the voicemail pilot number.

  • Calling Search Space - Enter an appropriate calling search space. A calling search space comprises a collection of partitions that are searched for numbers that are called from this pilot number.

    This field is auto populated based on the Voicemail Service Dial Plan Profile chosen under Deployment Options.

  • Default Voice Mail Pilot for the System - Select this check box if you want to replace the current default pilot number, and make this pilot number the default Voice Mail Pilot for the system.

CUCM Voicemail Profile#

Complete the following fields as required:

  • Name - Enter a name to identify the voicemail profile.

  • Description - Enter the description of the profile. The description can include up to 50 characters in any language, but it cannot include double-quotes (“), percentage sign (%), ampersand (&), back-slash (), angle brackets (<>), dollar sign ($), single-quote(‘), open parenthesis [(], close parenthesis [)], slash (/), colon (:), semi-colon (;), equal sign (=), at sign (@), tilde (~), brackets ({ }), or apostrophe (‘).

  • Pilot - Choose the appropriate voicemail pilot number that is defined in the Voice Mail Pilot Configuration or Use Default. This field is auto populated based on the Pilot Number entered under CUCM Voicemail Pilot.

  • Voice Mail Box Mask - Specify the mask that is used to format the voice mail box number for auto-registered phones. When a call is forwarded to a voice-messaging system from a directory line on an auto-registered phone, CUCM applies this mask to the number that is configured in the Voice Mail Box field for that directory line.

  • Make this the default Voice Mail Profile for the System - Select this check box to replace your current default profile, and make this the default profile name.

CUCM Route List#

Complete the following fields as required:

  • Name - Enter a name for this route list. The name can comprise up to 50 alphanumeric characters and can contain any combination of spaces, periods (.), hyphens (-), and underscore characters (_). Ensure that each route list name is unique to the route plan.

    This field is auto populated based on the Voicemail Service Dial Plan Profile chosen under Deployment Options.

  • Run On All Active Unified CM Nodes - Select this check box to enable the active route list to run on every node.

  • Call Manager Group - Choose a CUCM group. The route list registers with the first CUCM in the group, which is its primary Cisco Unified CM.

    This field is auto populated based on the Voicemail Service Dial Plan Profile chosen under Deployment Options.

CUCM Route Group#

Complete the following fields as required:

  • Name - Enter a name for this route group. The name can comprise up to 50 alphanumeric characters and can contain any combination of spaces, periods (.), hyphens (-), and underscore characters (_). Ensure that each route group name is unique to the route plan.

    This field is auto populated based on the Voicemail Service Dial Plan Profile chosen under Deployment Options.

  • Distribution Algorithm - Choose a distribution algorithm from the drop-down:

    • Top Down - If you choose this distribution algorithm, CUCM distributes a call to idle or available members starting from the first idle or available member of a route group to the last idle or available member.

    • Circular - If you choose this distribution algorithm, CUCM distributes a call to idle or available members starting from the (n+1)th member of a route group, where the nth member is the member to which CUCM most recently extended a call. If the nth member is the last member of a route group, CUCM distributes a call starting from the top of the route group.

    Default = Circular.

CUCM to CUC Publisher SIP Trunk#

Complete, at minimum, the mandatory fields (red border):

  • Device Name - Enter a device name.

  • Trunk Device Pool - This field is auto populated based on the Voicemail Service Dial Plan Profile chosen under Deployment Options.

  • Destination IP Address - Choose from the drop-down list.

CUCM to CUC Subscriber SIP Trunk#

This tab is only visible if the Provision CUCM-Unity in Redundant Mode check box on the Base tab is selected.

Complete, at minimum, the mandatory fields (red border):

  • Device Name - Enter a unique device name.

  • Trunk Device Pool - This field is auto populated based on the Voicemail Service Dial Plan Profile chosen under Deployment Options.

  • Destination IP Address - Choose from the drop-down list.