Add Subscriber from Profile#

Microsoft Cisco

This procedure adds a subscriber from a subscriber profile.

  1. In the Admin Portal, go to (default menus) Subscriber Management > Add Subscriber from Profile.

    Note

    In a single vendor or multi vendor environment, you can also locate this menu via (default menus) the Multi Vendor Subscribers edit form, or search for Add Subscriber from Profile in the Admin Portal search bar.

  2. Choose the site.

  3. On the Add Subscriber from Profile page, select the username (mandatory). The page update to display a read-only view of the selected user’s existing services.

  4. Fill out the subscriber’s details:

    • Fill out or update first name, last name (mandatory), email address, mobile number, and a password and PIN.

      Note

      • The corresponding CUCM, CUC, and Webex user password will be set with this password.

      • The corresponding CUCM and CUC user PIN will be set with this PIN.

    • At Use generated phone name, if the selected subscriber profile has voice service enabled, define whether to have the system generate a random phone name.

    • At Use next available line, define whether to use the next available line from the inventory.

    • At the Subscriber Profile drop-down, select the subscriber profile to use for configuring the subscriber.

      Note

      The subscriber profiles available in the drop-down depend on the user type and environment, and are generated by the system based on the username you choose. For example, let’s say you’re onboarding an unlicensed user from Microsoft Azure, where Microsoft Teams is not yet provisioned, then, when selecting the user, the system lists the relevant subscriber profiles for adding and provisioning the subscriber.

      Depending on the subscriber profile selected, new services may be automatically provisioned, for example, a line, a phone, an extension mobility profile, a Jabber device, and Webex Calling. If this is the case, read-only fields display with the details for the new services that will be provisioned for the subscriber via the profile, once you save.

  1. Save your changes.

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