Localization Language#
Overview#
A default language can be set at any hierarchy. Users and local administrators inherit the default language from the nearest hierarchy with the default language set.
Example
A Provider admin has not set a default language at the Provider level.
The provider has a reseller in Germany, so the default language at the reseller is German. This reseller has a customer in France, so the default language at that customer level is set to French. In addition, the customer in France has a site in Italy, so the default language for that site is set to Italian.
In this scenario, users that are not under the reseller have English as their language by default.
User Default Language#
If a user’s language is not explicitly set, the language is inherited from the nearest hierarchy node (at or above the user node) that has a default language configured. If no default language is set anywhere in the hierarchy at or above the user node, the language is set to English.
The default language can be overridden for an individual user or local administrator via (default menus) User Management > Users (on the User Details tab).
Configure Localization Language#
Log in as Provider, Reseller, Customer, or Site administrator.
Set the hierarchy path to point to the node where you want to set a default language.
Go to (default menus) Hierarchy Management > Localization Language.
Click Add.
From the Language drop-down, choose the default language.
Click Save.