Automate 24.1-PB1 Documentation#
This maintenance release for Automate 24.1 addresses a range of defects, adds performance optimization, and introduces a number of small enhancements. For example, we now support the ability to manage authorized admin users for Microsoft Call Queues and Auto Attendants, and provide greater flexibility around SSO configuration. Additionally, we've enhanced the Microsoft offboarding and onboarding functionality, and include several important security updates for Self-service. For a comprehensive overview, be sure to review the new_releases Release Highlights.
new_releases Docs: What's New by Guidenew_releases Docs: What's New by Feature
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| Release and Upgrade Notes for 24.1-PB1 (latest) | Release Notes provide build details, and a list of all new features, enhancements, and bug fixes in the relevant release. Upgrade notes are included in the release notes, and describe configuration changes that may be required as part of the relevant upgrade. |
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| MOP for 24.1-PB1 Install (latest) | The Method of Procedure (MOP) document accompanies the Upgrade Notes, providing download and install details specific to the relevant patch release. |
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| VOSS Automate Compatibility Matrix | Application and VOSS Automate Adaptation version compatibility, as well as tested browser and VM versions. |
Click through the tabs to the documentation for Automate.
Administration and Use
Guides for deploying, managing, and operating VOSS Automate and associated UC apps, using the command line and GUI.
| Core Feature Guide | Assists administrators with the configuration and management of the system from the Administration GUI. |
| Platform Guide | Describes how the VOSS Automate platform supports high-level functions such as: Installation, upgrades; Application and process manipulation; Clustering of multiple nodes with High Availability (HA) and Disaster Recovery (DR) capabilities; Backup creation and restore; Scheduling of tasks; Security implementation and System diagnostic. |
| Self-service | Provides instructions on using the Self-service interface to: View basic telephone information such as phone numbers and lines; Add, edit or delete personal phones; Manage aspects of a phone's lines such as line label, management of missed calls, visual and audible message waiting indicator (MWI) setting, and ring settings; Configure telephone services such as Voicemail, Do Not Disturb, Call Forwarding and Speed Dial. |
| Best Practices Guide | Provides best practices for critical VOSS Automate operations, including: Web weights; Overload limits (session and throttle limits); Onboarding customers and users; General data sync principles; Sync with Cisco Unified CM Sync, Cisco Unity Connection, LDAP, Webex App, etc.; API Performance; Transaction archiving and Administration portal setup. |
Planning and Installation
Guides for installing and upgrading VOSS Automate. For Patch Bundle upgrades, also see the Previous Releases.
| VOSS Automate Compatibility Matrix | Application and VOSS Automate Adaptation version compatibility, as well as tested browser and VM versions. |
| Architecture and Hardware Specification Guide | Describes best practices on how to deploy VOSS Automate as either: a single node, or a cluster of multiple nodes with High Availability (HA) and Disaster Recovery (DR) qualities. |
| Install Guide | Provides an overview of the deployment of the VOSS Automate system on VMware. |
| MOP for 24.1-PB1 Install (latest) | The Method of Procedure (MOP) document accompanies the Upgrade Notes, providing download and install details specific to the relevant patch release. |
| Health Checks for Cluster Installations Guide | Provides a brief checklist for VOSS Automate installation, deployment and maintenance. |
Advanced Administration
Advanced administration and configuration.
| Multi-Cluster Deployments Technical Guide | Provides an overview of VOSS Automate's current support for multi-cluster customer deployments. It offers several best practice recommendations pertaining to: Global Directory Search, User Integrations, Day 2 User and Feature Provisioning, Dial Plan Management, Overbuild, etc. |
| Advanced Configuration Guide | Describes specific high level tasks performed by administrators higher than Provider level, for example: System Monitoring; Login Banners; Business Admin Portal Configuration - for example, which features are exposed in the Business Admin Portal; Feature Package Customization, e.g. Field Display Policies |
| BulkLoader Provisioning Guide | Briefly describes the methods available to bulk load information into VOSS Automate: VOSS Automate Administration Tools Menu; Bulk Load Templates; Bulk Loader Template Reference Set |
| Provider HCS Dial Plan Management Support Guide | The main purpose of the Dial Plan Model is to create a pre-integrated baseline configuration of Unified Communications Manager applications. Describes how the Dial Plan Model can be integrated into the platform and the service provider infrastructure with minimal effort. The Dial Plan Model configures not only end customer equipment like Unified CM or on-premises routers, but also the interaction with aggregation layers using products such as Cisco Session Management Edition, or Session Border Controller for those functions. The standard configurations are provided, but the service providers must customize parts of the model for a particular environment. |
Reference and Miscellaneous Material
| API Guide | The REST-based API covers all functionality provided by the product and includes a comprehensive JSON-based schema with schema rules, metadata and data that simplifies integration. |
| API Reference | VOSS Automate API reference available alphabetically by model name and by model type. |
| Language Pack Guide | Assists administrators with the configuration of language packs. Outlines the alternative languages on VOSS Automate and their use. When a preferred language is activated, it overrides the default setting and the user is presented with their language choice in both the Administrator and Self-service User Interfaces. |
| Licensing and Subscriber Data Export Guide | Outlines license activation and how licenses are applied. |
| Named Macro Reference | Reference of named macros available. |
| Open Source License Usage | Open source components used by VOSS Solutions in the VOSS Automate application. |
NBI Guides
You can find the download location of the MOPs and release notes in the Software Details
| NBI Technical Description and Deployment Guide | Technical specification and deployment guide for the NBI module for VOSS Automate |
| NBI Install Guide | Generic installation guide for the NBI module for VOSS Automate |
| NBI Troubleshooting Guide | Troubleshooting guide for the NBI module for VOSS Automate |
This page provides resources for previous releases of Automate, including release and upgrade information and release Patch Bundle Method of Procedure (MOP) updates. We recommend that you upgrade Automate often to stay current with the latest fixes and enhancements.
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| Release & Upgrade Notes for 24.1 | Release Notes provide build details, and a list of all new features, enhancements, and bug fixes in the relevant release. Upgrade notes describe configuration changes that may be required as part of the relevant upgrade. |
| Release & Upgrade Notes for 21.4-PB5 |
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| MOP for 21.4-PB5 Install | The Method of Procedure (MOP) document accompanies the Release & Upgrade Notes, providing download and install details specific to the relevant maintenance release. |
2024.08.28 13:53