Platform Guide#
Overview#
The Command Line Interface#
System Specific Commands#
System Metrics#
Data Export Commands#
Cluster Deployment Commands and Steps#
Provisioning#
Networking#
Application Control#
System Control#
Diagnostics#
- Login Report
- Cluster Check
- Enable Health Monitoring
- Enable Database Scheduling
- Command History
- Logs
- Viewing Logs
- Sending and Collecting Logs
- Log Types
- Audit Log Rule Sets
- Log Type Commands
- Audit Log Format and Details
- Event Log Format and Details
- Log Streaming
- Remote Log Type Encryption
- The Mail Command
- Diagnostic Tools
- Diagnostic Troubleshooting
Notifications#
SNMP#
- Introduction to SNMP and MIB
- SNMP Traps
- Management Information Bases
- SNMPv2-MIB - RFC 3418 - Management Information Base (MIB) for the Simple Network Management Protocol (SNMP)
- IF-MIB - RFC 2863 - The Interfaces Group MIB
- MIB-II - RFC 1213 - Management Information Base for Network Management of TCP/IP- based internets
- IP-MIB - RFC 4293 - Management Information Base for the Internet Protocol (IP)
- TCP-MIB - RFC 4022 - Management Information Base for the Transmission Control Protocol (TCP)
- UDP-MIB - RFC 4113 - Management Information Base for the User Datagram Protocol (UDP)
- HOST-RESOURCES-MIB - RFC 2790 - Management Information Base for Host Resources
Trap Details#
- Notification Messages
- Backups
- Database in Cluster Failover
- Database Maintenance and Usage
- Disk Latency and Status
- DNS and Domain
- License
- Logs
- Network Monitoring
- Memory Monitoring
- NTP
- Security Update
- Service Monitoring
- Service Startup Changes Made
- Excessive Load
- Transaction Archive
- Upgrade
- NGINX Status
- Web Certificate
- Thresholds
- SNMP Traps: Number Inventory Alerting
VOSS Automate System Monitoring Traps#
Scheduling#
Backups#
- Backups
- Backup and Restore in a Modular Architecture
- Backup Destinations
- Backup Passphrase
- Backup Size Considerations
- Create a Backup
- Restore a Backup in a Clustered Environment
- Create Space for a Backup or Restore
- Maintaining Backups
- Backup and Import to a New Environment
- VMware Snapshot Maintenance
- Backup on Azure
Restoring a Backup on a New Environment#
System Security#
- Security Overview
- Security Patches and Updates
- Configuration Encrypted
- Backup Encrypted
- Application Install Files Encrypted
- File Integrity
- Protected Application Environments (Jails)
- Restricted User Shell
- User Security and Security Policy Management
- Creating Additional Users
- Creating and Managing SFTP Users
- Granting and revoking user rights
- Password Strength Rules
- SSH Login Fail Limit
- SSH Session Limit
- SSH key management
- SSH Algorithm Management
- Adding a Key for Automatic User Login
- Prevention of DOS Attacks
- Memory Dumps and Security
- Manage Read-Only Database Users
Network Security#
- Network Communications between Nodes within the Cluster
- Network Communications External to the Cluster
- Outbound Communications to Devices from the Application/Unified Nodes
- Outbound to External Systems from the Proxy Node
- Outbound to External Systems from All Nodes
- Inbound Communications From External Systems to the Proxy Node
- Inbound Communications to All Nodes
- On-line Help Links to External Documentation
- Dynamic Firewall
- Web Certificate Setup Options
- Supported SSL Ciphers
- VOSS Automate Setup a Web Certificate
- Own Web Certificate Setup
- Web Certificate Expiration Notice
- Convert Web Certificates from P7B to PEM Format
- Web Certificate Commands
- Web Hosts Commands
- Web TLS Protocol Configuration
- Web TLS Cipher Management
- Network URI specification
- Web External Proxies
High Availability and Disaster Recovery (DR)#
DR Failover and Recovery Overview#
DR Failover and Recovery in a Unified Node Cluster Topology#
- Election of a New Primary and Failover
- DR Failover and Recovery Scenarios
- Scenario: Power Off and On of a Node
- Scenario: Loss of a Non-primary Node in the Primary Site
- Scenario: Loss of a Non-primary Server in the DR Site
- Scenario: Loss of the Primary Database Server
- Scenario: Loss of a Primary Site
- Scenario: Loss of a DR Site
- DR Failover and Recovery in a 2 Node Cluster
- Scenario: Loss of Full Cluster
DR Failover and Recovery in a Modular Cluster Topology#
- Modular Cluster: Election of a New Primary and Failover
- DR Failover and Recovery Scenarios in a Modular Cluster
- Scenario: Power Off and On of a Node in a Modular Cluster
- Scenario: Loss of an app node: Modular Cluster
- Scenario: Loss of the Primary Database Server in a Modular Cluster
- Scenario: Loss of a non-primary database: Modular Cluster
- Scenario: Loss of a Primary Site in a Modular Cluster
- Scenario: Loss of a DR Site in a Modular Cluster
- Scenario: Loss of Full Cluster in a Modular Cluster
Troubleshooting#
Appendices#
MIBs#
Data Export Types#
- Analogue line MGCP Data Export
- Analogue Line SCCP Data Export
- Call Pickup Group Data Export
- Contact Center Enterprise Data Export
- Contact Center Express Data Export
- Customer Data Export
- Extension Mobility Data Export
- FMC Data Export
- Hunt Group Data Export
- Hybrid Data Export
- Line Data Export
- Phones Data Export
- Site Data Export
- Subscriber Data Export
- Webex Teams Data Export
- Webex Devices Data Export
- Webex Workspaces Data Export
- MS Office 365 Data Export
- MS Teams Data Export
- MS Exchange Data Export
- Pexip Data Export
- VOSS Phone Servers Data Export