Associate a CUCM Group to a Device Pool#

This procedure associates a Cisco Unified Communications Manager (CUCM) group with an existing device pool for each site.

This allows calls from a device that is tied to a device pool to go out on a specific CUCM group based on the call type. You cannot use this procedure to add or delete device pools.

Perform these steps:

  1. Log in as provider, reseller or customer administrator.

    Warning:

    When associating a CUCM group, ensure that you choose a valid site under your customer in the hierarchy node breadcrumb at the top of the view. If you attempt to associate a CUCM group at any other node in the hierarchy, a popup alerts you to select a site hierarchy node.

  2. Perform one of the following:

    • If you logged in as provider or reseller administrator, choose Device Management > CUCM > Device Pools.

    • If you logged in as customer administrator, choose Device Management > Advanced > Device Pools.

  3. Click the device pool to be associated.

  4. From the Unified CM Group drop-down, choose a specific CUCM group or leave the Unified CM Group as Default.

  5. To save the new CUCM group association, click Save.