Manage Passwords

Passwords can be set by default in various ways, and can be configured between LDAP, Automate, and other systems, such as CUCM (Cisco Unified Communications Manager).

Managing Your Own Account Password

Locally authenticated logged in users and administrators can manage their own account passwords.

Note

Users authenticated via Single Sign On (SSO) or LDAP do not have access to the Change Password functionality as these passwords are not managed in VOSS Automate. However, a user with Authentication Method set to Local can change their password even if a SSO IdP server is in scope in the hierarchy.

Self-service User Passwords

Self-service users can reset their passwords from the Self-service Login page. Provided the user updates their local user password first and then logs in to authenticate, the password reset also updates the Self-service user’s UC app passwords, including Jabber devices, Voicemail, and WebEx passwords.