User Management

Users

• Introduction to User Management
• Users and Subscribers
• View Users
• Add Admin Users
• Users Page
• Update a User

Provisioning

• Example End-user Provisioning Workflow
• User Provisioning Use Cases
• View a User’s Provisioning Status

Authentication

• User Login Options by Auth Method and Server Auth Scope
• User Authentication
• Credential Policies
• Standard Users and Login
• LDAP Users and Login
• SSO Users and Login

User Services

• Multi Vendor Subscribers
• Enable Multi Vendor Subscribers
• Role-based Access for Multi Vendor Subscribers
• Introduction to Cisco-Microsoft Hybrid
• Hybrid Cisco-Microsoft Management
• Hybrid Service Definitions
• Hybrid Multi-Vendor Move

Sync and Purge

• Introduction to User and Subscriber Syncs
• User Management Scenarios
• User Sync Source
• User Field Mapping
• Users Synced from LDAP to VOSS Automate
• User Synced from LDAP to VOSS Automate (SSO Enabled)
• Users Synced from LDAP to CUCM
• Users Synced to VOSS Automate
• Sync or Purge LDAP Users
• Sync CUCM Users, Lines, Phones
• LDAP Sync Actions
• Purge a CUCM User from VOSS Automate Only

Manage Filters

• Create a Filter to Move Users

Self Provisioning

• Introduction to Self Provisioning
• Enable Self Provisioning
• Bottom-Up User Management
• Top-Down User Management
• CUCM Configuration for Self-Provisioning
• Site Configuration for Self-Provisioning
• Generate a User’s Primary Line
• Specify the Primary Line per Subscriber
• Add a Self Provisioning Universal Device Template
• Add a Self Provisioning Universal Line Template
• Add a Self Provisioning User Profile
• Set a Default User Profile for a Site
• Add Self-Provisioning Line Mask

Move Users

• Pushing Users to CUCM
• Automatically Move Users Synced from CUCM
• Move Users
• Site-to-Site User Move Transaction Log Errors
• Convert User Type CUCM-LDAP to CUCM Local
• Managing Duplicate Usernames

Admins

• Manage Local Administrators and Operators

Session Timeouts

• Session Timeout Rules
• Timeout Limit Notifications

User Accounts and Passwords

• Manage Passwords
• Passwords and Manually Added Users
• Force User Password Change
• Force Administrator Password Change
• Change Your Own Password
• Unlock a Locked Out User
• Unlock a Locked Out Administrator
• Manually Disable a User Account
• Manually Disable Administrator Account

Self-service

• Introduction to Self-service
• Self-service and User Configuration
• Create a Self-service Link