Bottom-Up User Management

A bottom-up approach to user management means users are configured on Cisco Unified Communications Manager (Unified CM) and synced into VOSS Automate. Two possible methods for bottom-up user management are:

• Sync LDAP directory into Unified CM. Do not configure the LDAP directory sync in Unified CM to use a line mask or DN pool to create the user’s primary extension. Instead, the user’s primary extension and self-service ID are generated in VOSS Automate, using a line mask, universal line template, and self-provisioning user profile at the site level.

  Note:

  During LDAP sync to Unified CM, the user is assigned a User Profile via the Feature Group Template associated with the LDAP directory. In order for the line mask configured at the site on VOSS Automate to get applied, the User Profile assigned previously must be empty or it must be named the ‘Standard (Factory Default) User Profile’.

• Use Unified CM Quick User/Phone Add to create a user and the user’s primary extension.