What’s New by Feature#

24.1: VOSS-1391: Call Queues - Add functionality for “No agents opted or signed in”#

Feature

Document

Doc link

Doc change

24.1: VOSS-1391: Call Queues - Add functionality for “No agents opted or signed in”

Core Feature Guide: Release 24.1

Call Queues

Added additional configuration options for Microsoft call queues from within Automate, including disconnect options on the Call Overflow Handling tab/panel.

24.1: VOSS-1368: Support Groups/Teams at scale#

Feature

Document

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Doc change

24.1: VOSS-1368: Support Groups/Teams at scale

Core Feature Guide: Release 24.1

Groups

Updated the docs for the new way Microsoft Teams and Group details are synced in to Automate.

Core Feature Guide: Release 24.1

Teams

Updated the docs for the new way Microsoft Teams and Group details are synced in to Automate.

Core Feature Guide: Release 24.1

Configure Microsoft Tenant Connection Parameters

Updated the docs for the new way Microsoft Teams and Group details are synced in to Automate.

Best Practices Guide: Release 24.1

Microsoft Sync Overview

Updated the docs for the new way Microsoft Teams and Group details are synced in to Automate.

24.1: VOSS-1365: Add VOSS Copilot to Automate#

Feature

Document

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Doc change

24.1: VOSS-1365: Add VOSS Copilot to Automate

Core Feature Guide: Release 24.1

Access Profile Permissions and Operations

Docs added for Automate’s new chat interface, called “Wingman”.

Core Feature Guide: Release 24.1

VOSS Wingman

Docs added for Automate’s new chat interface, called “Wingman”.

Advanced Configuration Guide: Release 24.1

Enable Wingman Chat

Docs added for Automate’s new chat interface, called “Wingman”.

24.1: VOSS-1323: Webex Calling Enhancements in Automate 24.1 (EKB-18963: Update Webex Device to resolve the User email)#

Feature

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24.1: VOSS-1323: Webex Calling Enhancements in Automate 24.1 (EKB-18963: Update Webex Device to resolve the User email)

Core Feature Guide: Release 24.1

Devices (Webex App)

Webex doc updates, full CRUD of MPP, ATA, and WiFi Webex App devices, new Webex App tools, deprecated models, Username field on Cisco Webex App QAS, Webex schedule event default behavior, device sync from Control Hub, and link to Webex App device. Doc updated for device sync from Control Hub where a person ID can now be associated with a device and moved to the correct hierarchy.

Core Feature Guide: Release 24.1

Introduction to Cisco Webex App

Webex doc updates, full CRUD of MPP, ATA, and WiFi Webex App devices, new Webex App tools, deprecated models, Username field on Cisco Webex App QAS, Webex schedule event default behavior, device sync from Control Hub, and link to Webex App device. Doc updated for device sync from Control Hub where a person ID can now be associated with a device and moved to the correct hierarchy.

24.1: VOSS-1323: Webex Calling Enhancements in Automate 24.1 (EKB-18817: Remove device/spark/WorkspaceLocation and device/spark/WorkspaceLocationFloor)#

Feature

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24.1: VOSS-1323: Webex Calling Enhancements in Automate 24.1 (EKB-18817: Remove device/spark/WorkspaceLocation and device/spark/WorkspaceLocationFloor)

Core Feature Guide: Release 24.1

Introduction to Cisco Webex App

Webex doc updates, full CRUD of MPP, ATA, and WiFi Webex App devices, new Webex App tools, deprecated models, Username field on Cisco Webex App QAS, Webex schedule event default behavior, device sync from Control Hub, and link to Webex App device. Replaced references to deprecated Webex models, “device/spark/WorkspaceLocation” and “device/spark/WorkspaceLocationFloor”, with “device/spark/Location”.

Platform Guide: Release 24.1

Webex Workspaces Data Export

Webex doc updates, full CRUD of MPP, ATA, and WiFi Webex App devices, new Webex App tools, deprecated models, Username field on Cisco Webex App QAS, Webex schedule event default behavior, device sync from Control Hub, and link to Webex App device. Replaced references to deprecated Webex models, “device/spark/WorkspaceLocation” and “device/spark/WorkspaceLocationFloor”, with “device/spark/Location”.

Licensing and Subscriber Data Export Guide: Release 24.1

Webex Workspaces Data Export

Webex doc updates, full CRUD of MPP, ATA, and WiFi Webex App devices, new Webex App tools, deprecated models, Username field on Cisco Webex App QAS, Webex schedule event default behavior, device sync from Control Hub, and link to Webex App device. Replaced references to deprecated Webex models, “device/spark/WorkspaceLocation” and “device/spark/WorkspaceLocationFloor”, with “device/spark/Location”.

24.1: VOSS-1323: Webex Calling Enhancements in Automate 24.1 (EKB-18727: Webex Device Quick Add Phone)#

Feature

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Doc change

24.1: VOSS-1323: Webex Calling Enhancements in Automate 24.1 (EKB-18727: Webex Device Quick Add Phone)

Core Feature Guide: Release 24.1

Quick Add Device

Webex doc updates, full CRUD of MPP, ATA, and WiFi Webex App devices, new Webex App tools, deprecated models, Username field on Cisco Webex App QAS, Webex schedule event default behavior, device sync from Control Hub, and link to Webex App device. Added a topic for the new Quick Add Device tool.

24.1: VOSS-1323: Webex Calling Enhancements in Automate 24.1 (EKB-18285: Webex scheduling, recurrence should either be forever or have an end date)#

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24.1: VOSS-1323: Webex Calling Enhancements in Automate 24.1 (EKB-18285: Webex scheduling, recurrence should either be forever or have an end date)

Core Feature Guide: Release 24.1

Webex Schedules

Webex doc updates, full CRUD of MPP, ATA, and WiFi Webex App devices, new Webex App tools, deprecated models, Username field on Cisco Webex App QAS, Webex schedule event default behavior, device sync from Control Hub, and link to Webex App device. Doc updated for Webex schedule event default behavior when both an end date and Recur Forever are configured for an event.

24.1: VOSS-1323: Webex Calling Enhancements in Automate 24.1 (EKB-17714: Webex Quick Subscriber - Filter out admin users)#

Feature

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24.1: VOSS-1323: Webex Calling Enhancements in Automate 24.1 (EKB-17714: Webex Quick Subscriber - Filter out admin users)

Core Feature Guide: Release 24.1

Quick Subscriber (Webex App)

Webex doc updates, full CRUD of MPP, ATA, and WiFi Webex App devices, new Webex App tools, deprecated models, Username field on Cisco Webex App QAS, Webex schedule event default behavior, device sync from Control Hub, and link to Webex App device. Added a note for the Username field on Cisco Webex App QAS that only non-admin users display for non-LDAP customers.

24.1: VOSS-1323: Webex Calling Enhancements in Automate 24.1 (EKB-17713: Webex device management)#

Feature

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24.1: VOSS-1323: Webex Calling Enhancements in Automate 24.1 (EKB-17713: Webex device management)

Core Feature Guide: Release 24.1

Devices (Webex App)

Webex doc updates, full CRUD of MPP, ATA, and WiFi Webex App devices, new Webex App tools, deprecated models, Username field on Cisco Webex App QAS, Webex schedule event default behavior, device sync from Control Hub, and link to Webex App device. Doc added for Webex App devices for full CRUD of MPP, ATA, and Wi-Fi devices.

24.1: VOSS-1323: Webex Calling Enhancements in Automate 24.1 (EKB-16712: Webex device replace phone)#

Feature

Document

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24.1: VOSS-1323: Webex Calling Enhancements in Automate 24.1 (EKB-16712: Webex device replace phone)

Core Feature Guide: Release 24.1

Replace Device

Webex doc updates, full CRUD of MPP, ATA, and WiFi Webex App devices, new Webex App tools, deprecated models, Username field on Cisco Webex App QAS, Webex schedule event default behavior, device sync from Control Hub, and link to Webex App device. Topic added for new Replace Device tool.

24.1: VOSS-1305: IPv6 Support for VOSS Automate#

Feature

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24.1: VOSS-1305: IPv6 Support for VOSS Automate

Installation Guide: Release 24.1

Create a New VM Using the Platform-Install OVA

Configuration options added for IPv6 support in Automate as well as for dual stack enablement (IPv4 and IPv6).

Platform Guide: Release 24.1

Create a New VM Using the Platform-Install OVA

Configuration options added for IPv6 support in Automate as well as for dual stack enablement (IPv4 and IPv6).

Platform Guide: Release 24.1

Network interfaces

Configuration options added for IPv6 support in Automate as well as for dual stack enablement (IPv4 and IPv6).

Platform Guide: Release 24.1

Switching Network Addresses from IPv4 to IPv6

Configuration options added for IPv6 support in Automate as well as for dual stack enablement (IPv4 and IPv6).

24.1: VOSS-1271: Enhance Generic Dial Plan Tool with additional MS Teams Policies#

Feature

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24.1: VOSS-1271: Enhance Generic Dial Plan Tool with additional MS Teams Policies

Core Feature Guide: Release 24.1

Menu Layouts

Docs updated for additional MS Teams policies in the Generic Dial Plan Tool.

24.1: VOSS-1265: Support Application Registration for MS Teams PowerShell Configuration, Replacing Basic Auth and Service Account#

Feature

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24.1: VOSS-1265: Support Application Registration for MS Teams PowerShell Configuration, Replacing Basic Auth and Service Account

Core Feature Guide: Release 24.1

File Management

Added documentation to set up application registration and replace basic authentication for Microsoft customers.

Core Feature Guide: Release 24.1

Generate a Certificate for Application Registration

Added documentation to set up application registration and replace basic authentication for Microsoft customers.

Core Feature Guide: Release 24.1

Microsoft Quick Start Guide for VOSS Automate

Added documentation to set up application registration and replace basic authentication for Microsoft customers.

Core Feature Guide: Release 24.1

Configure Microsoft Tenant Connection Parameters

Added documentation to set up application registration and replace basic authentication for Microsoft customers.

Core Feature Guide: Release 24.1

Configure Application Registration

Added documentation to set up application registration and replace basic authentication for Microsoft customers.

Core Feature Guide: Release 24.1

Set up the PowerShell Proxy Server

Added documentation to set up application registration and replace basic authentication for Microsoft customers.

24.1: VOSS-1237: Support MS Teams Voicemail Settings for Users#

Feature

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24.1: VOSS-1237: Support MS Teams Voicemail Settings for Users

Core Feature Guide: Release 24.1

Multi Vendor Subscribers

Update the docs around support for managing Microsoft user voicemail settings from within Automate and the Microsoft Portal.

Core Feature Guide: Release 24.1

User Voicemail Settings

Update the docs around support for managing Microsoft user voicemail settings from within Automate and the Microsoft Portal.

24.1: VOSS-1217: Landing Page Migration to Dashboard#

Feature

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24.1: VOSS-1217: Landing Page Migration to Dashboard

Core Feature Guide: Release 24.1

Automate Dashboards

Docs added for the migration of landing pages to dashboards in Automate.

Core Feature Guide: Release 24.1

Search in VOSS Automate

Docs added for the migration of landing pages to dashboards in Automate.

Core Feature Guide: Release 24.1

Create a Business Admin Role

Docs added for the migration of landing pages to dashboards in Automate.

Core Feature Guide: Release 24.1

Landing Page Conversion to Dashboards in Release 24.1

Docs added for the migration of landing pages to dashboards in Automate.

Best Practices Guide: Release 24.1

Navigation - Menu and Dashboards

Docs added for the migration of landing pages to dashboards in Automate.

24.1: VOSS-1187: Add Visualization Options and Configurable Dashboards to the Automate Portal#

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24.1: VOSS-1187: Add Visualization Options and Configurable Dashboards to the Automate Portal

Core Feature Guide: Release 24.1

Automate Dashboards

Docs added for the new Analytics dashboards in Automate.

Core Feature Guide: Release 24.1

Fixed and Configurable Filters in Menus

Docs added for the new Analytics dashboards in Automate.

Architecture and Hardware Specification Guide: Release 24.1

VOSS Automate Hardware Specifications

Docs added for the new Analytics dashboards in Automate.

Installation Guide: Release 24.1

VOSS Automate Hardware Specifications

Docs added for the new Analytics dashboards in Automate.

Installation Guide: Release 24.1

Modular Architecture Multinode Installation

Docs added for the new Analytics dashboards in Automate.

Installation Guide: Release 24.1

Multinode Installation

Docs added for the new Analytics dashboards in Automate.

Installation Guide: Release 24.1

Single-node cluster (cluster-of-one) Installation

Docs added for the new Analytics dashboards in Automate.

Upgrade Guide with ISO and Template: Release 24.1

Modular Cluster Topology: Upgrade a Multinode Environment with the ISO and Template

Docs added for the new Analytics dashboards in Automate.

Upgrade Guide with ISO and Template: Release 24.1

Upgrade a Single Node Cluster Environment with the ISO and Template

Docs added for the new Analytics dashboards in Automate.

Platform Guide: Release 24.1

Insights Analytics

Docs added for the new Analytics dashboards in Automate.

24.1: VOSS-1125: Multi Vendor Subscriber Enhancements#

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24.1: VOSS-1125: Multi Vendor Subscriber Enhancements

Core Feature Guide: Release 24.1

Introduction to Access Profiles

Docs updated for new multi vendor subscriber quick actions and access profile changes for quick actions.

Core Feature Guide: Release 24.1

Multi Vendor Subscribers

Docs updated for new multi vendor subscriber quick actions and access profile changes for quick actions.

24.1: VOSS-1066: Music on Hold support for Microsoft Teams#

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24.1: VOSS-1066: Music on Hold support for Microsoft Teams

Core Feature Guide: Release 24.1

Introduction to Microsoft Teams Policies

Added details around the Microsoft Call Hold Policy for Music on Hold.

24.1: EKB-8421: Add, update, or delete HCS site dial plan, transaction has blank Detail section#

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24.1: EKB-8421: Add, update, or delete HCS site dial plan, transaction has blank Detail section

Core Feature Guide: Release 24.1

Site Dial Plan

For add, update, or delete site dial plan, added a link to the Transaction Log topic as the user can see transaction progress and details in the transaction log.

Provider HCS Dial Plan Management Support Guide: Release 24.1

Site Dial Plan

For add, update, or delete site dial plan, added a link to the Transaction Log topic as the user can see transaction progress and details in the transaction log.

24.1: EKB-8296: Replace use of HcsDpLockDAT with fn.acquire_lock for Adding Cisco Site Dial Plan#

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24.1: EKB-8296: Replace use of HcsDpLockDAT with fn.acquire_lock for Adding Cisco Site Dial Plan

Core Feature Guide: Release 24.1

Site Dial Plan

Added a description of the lock that prevents parallel transactions when adding a site dial plan.

Provider HCS Dial Plan Management Support Guide: Release 24.1

Site Dial Plan

Added a description of the lock that prevents parallel transactions when adding a site dial plan.

24.1: EKB-19980: Running circle for a transaction disappeared#

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24.1: EKB-19980: Running circle for a transaction disappeared

Core Feature Guide: Release 24.1

Introduction to the Admin Portal User Interface

Details updated for the Transactions icon, which now has a counter and a spinner to indicate progress.

Core Feature Guide: Release 24.1

Transaction Logging and Audit

Details updated for the Transactions icon, which now has a counter and a spinner to indicate progress.

24.1: EKB-19769: Add macros to customize the default Quick Add Group shown on each Quick Subscriber option#

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24.1: EKB-19769: Add macros to customize the default Quick Add Group shown on each Quick Subscriber option

Core Feature Guide: Release 24.1

Quick Add Subscriber Groups

Added details on new Quick Add Group macros

24.1: EKB-19714: Microsoft Exchange icon on list page goes to relation/MicrosoftSubscriber#

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24.1: EKB-19714: Microsoft Exchange icon on list page goes to relation/MicrosoftSubscriber

Core Feature Guide: Release 24.1

Multi Vendor Subscribers

Updated the description for the MS Exchange icon in the Multi Vendor Subscribers list view, Services column.

24.1: EKB-19607: On modification of MicrosoftTenant relation update the driver parameters instead of overwriting them#

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24.1: EKB-19607: On modification of MicrosoftTenant relation update the driver parameters instead of overwriting them

Core Feature Guide: Release 24.1

Configure Microsoft Tenant Connection Parameters

Docs updated for the change when modifying the Microsoft tenant.

24.1: EKB-19568: Update detail and message on add, update, and delete of user#

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24.1: EKB-19568: Update detail and message on add, update, and delete of user

Core Feature Guide: Release 24.1

Add Admin Users

Added a link for users to view the Transaction Logs to view progress and details when adding, updating, or deleting users.

24.1: EKB-19493: Slow list view count for high scale resources#

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24.1: EKB-19493: Slow list view count for high scale resources

Core Feature Guide: Release 24.1

Working with Lists

Docs updated for the Get Total button that retrieves a total count of records.

24.1: EKB-19335: Exclude device/cucm/RegistrationDynamic and device/cucm/RoutePlan from a default CUCM full import#

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24.1: EKB-19335: Exclude device/cucm/RegistrationDynamic and device/cucm/RoutePlan from a default CUCM full import

Core Feature Guide: Release 24.1

CUCM Configuration

Exclude list updated.

24.1: EKB-19293: Microsoft groups should show the friendly name of the assigned licenses#

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24.1: EKB-19293: Microsoft groups should show the friendly name of the assigned licenses

Core Feature Guide: Release 24.1

Groups

View Microsoft Group details updated for assigned license.

24.1: EKB-18918: Create Replace Phone View transaction has blank Detail section#

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24.1: EKB-18918: Create Replace Phone View transaction has blank Detail section

Core Feature Guide: Release 24.1

Replace Phone

Updated Replace Phone topic at the end of the procedure for user to view transaction progress and details in the Transaction Log.

24.1: EKB-18892: Create Hcs Dn Multi E164Associate Rel transaction has blank Detail section#

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24.1: EKB-18892: Create Hcs Dn Multi E164Associate Rel transaction has blank Detail section

Core Feature Guide: Release 24.1

E164 Associations ( N to 1 DN )

Updated the end of the procedure with a link to the Transaction Logging and Audit topic to view progress details and transaction message.

Provider HCS Dial Plan Management Support Guide: Release 24.1

E164 Associations ( N to 1 DN )

Updated the end of the procedure with a link to the Transaction Logging and Audit topic to view progress details and transaction message.

24.1: EKB-18884: Create Hcs Associate Sip Local Gw To Site REL transaction has blank Detail section#

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24.1: EKB-18884: Create Hcs Associate Sip Local Gw To Site REL transaction has blank Detail section

Core Feature Guide: Release 24.1

Associate or Disassociate SIP Local Gateway to a Site

Procedure updated with a link to the Transactions and Audit Log topic so that user can view transaction details and progress once the transaction is triggered.

Core Feature Guide: Release 24.1

Set up SIP Local Gateway

Procedure updated with a link to the Transactions and Audit Log topic so that user can view transaction details and progress once the transaction is triggered.

24.1: EKB-18810: Create Hcs Sync Users View transaction has blank Detail section#

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24.1: EKB-18810: Create Hcs Sync Users View transaction has blank Detail section

Core Feature Guide: Release 24.1

Sync or Purge LDAP Users

Added a link to the Transaction Logging and Audit topic to view transaction details after you save and trigger the transaction.

24.1: EKB-18792: Create Hcs Sync Users Phones View transaction has blank Detail section#

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24.1: EKB-18792: Create Hcs Sync Users Phones View transaction has blank Detail section

Core Feature Guide: Release 24.1

Sync CUCM Users, Lines, Phones

Updated the topic with a link for user to view transaction progress and details after saving.

24.1: EKB-18789: Create Hcs Dn E164Associate Rel has blank transaction details#

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24.1: EKB-18789: Create Hcs Dn E164Associate Rel has blank transaction details

Core Feature Guide: Release 24.1

E164 Associations ( N to N DN )

Updated topic with a note for add, that user can view transaction progress and details in the Transaction Log.

Provider HCS Dial Plan Management Support Guide: Release 24.1

E164 Associations ( N to N DN )

Updated topic with a note for add, that user can view transaction progress and details in the Transaction Log.

24.1: EKB-18724: Add Class of service in Cisco dial plan management transaction has blank Detail section#

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24.1: EKB-18724: Add Class of service in Cisco dial plan management transaction has blank Detail section

Core Feature Guide: Release 24.1

Class of Service (Site)

Updated procedure to notify user they can view transaction progress and details in the Transaction Log.

Provider HCS Dial Plan Management Support Guide: Release 24.1

Class of Service (Site)

Updated procedure to notify user they can view transaction progress and details in the Transaction Log.

24.1: EKB-18722: Add Class of Service in Cisco subscriber management transaction has blank Detail section#

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24.1: EKB-18722: Add Class of Service in Cisco subscriber management transaction has blank Detail section

Core Feature Guide: Release 24.1

Class of Service (Subscriber)

Added a link to the Transaction Logs where a user can view transaction details and progress.

24.1: EKB-18609: Add, update, delete HCS customer dial plan, transaction has blank Detail section#

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24.1: EKB-18609: Add, update, delete HCS customer dial plan, transaction has blank Detail section

Core Feature Guide: Release 24.1

Customer Dial Plan

Topic updated with note and link that user can view transaction progress and details in the transaction logs once they save.

Provider HCS Dial Plan Management Support Guide: Release 24.1

Customer Dial Plan

Topic updated with note and link that user can view transaction progress and details in the transaction logs once they save.

24.1: EKB-18466: Ops tool to set emergency location on unassigned Microsoft calling plan numbers#

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24.1: EKB-18466: Ops tool to set emergency location on unassigned Microsoft calling plan numbers

Core Feature Guide: Release 24.1

Number Inventory

Details added for the Emergency Location Ops Tool.

Provider HCS Dial Plan Management Support Guide: Release 24.1

Number Inventory

Details added for the Emergency Location Ops Tool.

24.1: EKB-18255: In Existing Services, phones (mobile identity or remote destinations) are not displayed#

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24.1: EKB-18255: In Existing Services, phones (mobile identity or remote destinations) are not displayed

Core Feature Guide: Release 24.1

Add Subscriber from Profile

Updated for additional details provided in Existing Services for mobile identity, remote destination, and CTIRD remote destination.

Core Feature Guide: Release 24.1

Move Subscriber

Updated for additional details provided in Existing Services for mobile identity, remote destination, and CTIRD remote destination.

Core Feature Guide: Release 24.1

Quick Add Subscriber

Updated for additional details provided in Existing Services for mobile identity, remote destination, and CTIRD remote destination.

24.1: EKB-17873: Increase global search page size limit to 2000#

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24.1: EKB-17873: Increase global search page size limit to 2000

Core Feature Guide: Release 24.1

Search in VOSS Automate

Updated global search results limit for rows and page size.

24.1: EKB-17775: Add ability to filter on Rolled Back field on Transaction page#

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24.1: EKB-17775: Add ability to filter on Rolled Back field on Transaction page

Core Feature Guide: Release 24.1

Filter Transactions

Transactions filter topic updated to add option for filtering by rollback status.

24.1: EKB-16560: Failed asynchronous transactions list not displaying in the Admin portal#

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24.1: EKB-16560: Failed asynchronous transactions list not displaying in the Admin portal

Core Feature Guide: Release 24.1

Transaction Logging and Audit

Updated for Failed Async Transactions that now display below sub transactions or on a separate tab in the Transactions log.

Core Feature Guide: Release 24.1

Bulk Load Transactions

Updated for Failed Async Transactions that now display below sub transactions or on a separate tab in the Transactions log.

Core Feature Guide: Release 24.1

View a Transaction

Updated for Failed Async Transactions that now display below sub transactions or on a separate tab in the Transactions log.

BulkLoader Provisioning Guide: Release 24.1

Bulk Load Transactions

Updated for Failed Async Transactions that now display below sub transactions or on a separate tab in the Transactions log.

24.1: EKB-15928: “Replace Phone” enhancements#

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24.1: EKB-15928: “Replace Phone” enhancements

Core Feature Guide: Release 24.1

Replace Phone

Docs updated for the new generic configuration template that can be updated and re-used for every “Replace Phone” action for any phone type.

24.1: EKB-14835: Disable the Classic Admin and set Admin to be the default web portal interface#

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24.1: EKB-14835: Disable the Classic Admin and set Admin to be the default web portal interface

Core Feature Guide: Release 24.1

Cisco Subscribers

References and functionality specific to the Classic Admin GUI have been removed.

Core Feature Guide: Release 24.1

Log In to the Admin Portal

References and functionality specific to the Classic Admin GUI have been removed.

24.1: EKB-14223: Record/audit the source IP address from where access to the platform has been made when transactions are carried out#

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24.1: EKB-14223: Record/audit the source IP address from where access to the platform has been made when transactions are carried out

Platform Guide: Release 24.1

Event Log Format and Details

Details added for logging of IP address of the transaction source, for audit purposes.

24.1: EKB-12919: Add “lines” and “ownerUserName” fields to Allowlist for device/cucm/Phone#

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24.1: EKB-12919: Add “lines” and “ownerUserName” fields to Allowlist for device/cucm/Phone

Advanced Configuration Guide: Release 24.1

Data Sync Allow list and Deny list

Updated details for the data sync allowlist and denylist for the “lines” and “ownerUserName” fields.