Quick Add Subscriber Groups#

Overview#

A Quick Add Group (QAG) is a collection of templates that configure the subscriber features.

Note

A Quick Add Group is mandatory when adding a subscriber using Quick Add Subscriber.

Quick Add Subscriber Groups allow administrators to group feature and configuration templates for use with Quick Add Subscriber and Add Subscriber. This grouping helps to quickly and easily configure subscribers.

For example, to add 100 back-office users and 50 sales users:

  • Back-office users all use the 7965 phone with SCCP protocol and no services.

  • Sales users all use the 8865 phone with SCCP protocol and Single Number Reach service.

To quickly configure these two groups, create two Configuration Templates:

  • One for the 7965 phone with no services for the back-office users.

  • One for the 8865 phone with the Single Number Reach service for the sales users.

You also create two Quick Add Groups:

  • One for the back-office users which reference the back-office user Configuration Template.

  • One for the sales users which reference the sales users Configuration Template.

You can manage Quick Add Group templates from the QAG Settings menu. To easily identify a Quick Add Group from the drop-down when managing Quick Add Subscriber Groups, a best practice naming convention here could include a pattern:

<friendly hierarchy name>-QAG-<user type>-<phone-template-name>-[description]

For example, GeoLogic-QAG_BasicUser - 69XX SIP - CallWaiting

In addition, named macros are available for each application of a Quick Add Group where a quick add subscriber is available:

Application

Named Macro

Cisco Quick Add Subscriber

macro.Default_Quick_Add_Group_Cisco_Subscriber

Microsoft Only Quick Subscriber

macro.Default_Quick_Add_Group_Microsoft_Subscriber

Webex Teams Calling Only Quick Subscriber

macro.Default_Quick_Add_Group_Webex_Subscriber

Hybrid Quick Add Subscriber

macro.Default_Quick_Add_Group_Hybrid

By default, the values of these macros are set to be the first Quick Add Group found up in the hierarchy:

{{ fn.one data.QuickAddGroups.group_name | | direction:up }}

However, these named macros can be cloned to a hierarchy and modified in order to provide a reference to a specific default Quick Add Group to apply - as required. Refer to the Advanced Configuration Guide for further details on macros.

When adding subscribers (with Quick Add Subscriber or Add Subscriber), choose the appropriate Quick Add Group for the user you’re provisioning.

All subscriber services use configuration templates that belong to a Quick Add Group.

Add a Quick Add Subscriber Group#

This procedure adds a Quick Add Subscriber Group (QAG).

  1. Log in as Provider, Reseller, Customer, or Site administrator.

  2. Go to (default menus) Subscriber Management > Quick Add Subscriber Groups.

  3. Click Add.

  4. In the Group Name field, enter a group name. This is a required field.

  5. From the Template drop-downs, choose the required templates.

    For example, perform these steps to create back-office QAS users with phone type 6911 using SCCP protocol (voice account):

    1. From the Default CUCM Phone Template drop-down, choose Backoffice Phone 6911 SCCP.

    2. From the Default CUCM Line Template drop-down, choose Default CUCM Line Template. This associates a line with the phone.

    3. You can also use custom configuration templates to assign to a Quick Add Subscriber Group.

      The custom configuration template can be at the same level in the hierarchy as the group, or higher.

    Note

    The templates under Microsoft have for example options to:

    • Select a MS Groups Add Template and MS Groups Remove Template where configured templates can be selected that assign/unassign MS 365 group membership to a user when this Quick Add Subscriber Group is selected as the Quick Add Group during the Microsoft Quick Add Subscriber process see: Quick Subscriber.

      This functionality allows for group licensing that is common for large enterprises - see: Licensing Users for MS Teams and Teams Phone by Group Membership.

      Reference and System configuration templates are provided that can be cloned and customized if required.

      The Update Group Membership multi-vendor Quick Action is also available to manage this group membership of the subscriber. See: Multi Vendor Subscribers and Enable Multi Vendor Subscribers.

    • Select a MS Exchange Online User Mailbox Template to cater for the setting of default values and import the MS Exchange user mailbox. This template then applies to the Microsoft Quick Add Subscriber (Quick Subscriber) and Add Subscriber from Profile (Add Subscriber from Profile). A default Reference MS Exchange Online User Mailbox Template is also provided.

      In addition, the selected MS Exchange Online Convert Mailbox Template is used when the Quick Add Group settings are applied, for example during the Quick Offboard Subscriber process if mailbox conversion to a shared mailbox is required. (The template Convert to Type field also allows the conversion of a mailbox to a regular mailbox.) See: Quick Offboard Subscriber.

    • Select a MS Teams User Template from a list of configured templates which can also for example indicate the Microsoft Teams Policies to be included - see: Introduction to Microsoft Teams Policies.

  6. Click Save.

Delete a Quick Add Subscriber Group#

The default Quick Add Subscriber (QAS) Group resides at the sys hierarchy node.

Note

A QAS Group is required for the QAS function to work.

  1. Go to (default menus) Subscriber Management > Quick Add Subscriber Groups.

  2. Select the checkbox at the Quick Add Subscriber Group you want to delete.

  3. Click Delete, then click Yes to confirm.

Quick Add Subscriber Groups Default Model#

Default Group Model for Quick Add Subscriber and Add Subscriber Wizard Functions

Title

Field Name

Configuration Template Name

Group

Group Name*

group_name

N/A

CUCM and WebEx

CUCM User Template*

default_cucm_user_template

Default CUCM User Template Also used for vendor filtering. [1]

Phone Template

default_cucm_phone_template

Default CUCM Phone Template

Extension Mobility Template

default_cucm_device_profile_template

Default CUCM Extension Mobility Template

Line Template

default_cucm_line_template

Default CUCM Line Template

Remote Destination Template

default_cucm_rd_template

Default CUCM Remote Destination Template

Remote Destination Profile Template

default_cucm_rdp_template

Default CUCM Remote Destination Profile Template

Webex User Template

default_webex_user_template

Default Webex User Template

Jabber and Dual-Mode

Jabber Android Template

default_cucm_jabber_android_template

Default CUCM Jabber Android Template

Jabber CSF Template

default_cucm_jabber_csf_template

Default CUCM Jabber CS Template

Jabber iPad Template

default_cucm_jabber_ipad_template

Default CUCM Jabber iPad Template

Jabber iPhone Template

default_cucm_jabber_iphone_template

Default CUCM Jabber iPhone Template

Carrier Integrated Mobile Device Template

default_cucm_jabber_cim_template

Default Carrier Integrated Mobile Device Template

CTI Remote Device Template

default_cucm_jabber_ctird_template

Default CTI Remote Device Template

CUC(Unity)

CUC User Template

default_cuc_user_template

Default CUC User Template

CUC User Password Template

default_cuc_user_password_template

Default CUC User Password Template. Quick Add Subscriber applies this template and overrides CUC user template settings on CUC.

CUC User PIN Template

default_cuc_user_pin_template

Default CUC User PIN Template. Quick Add Subscriber applies this template and overrides CUC user template settings on CUC.

WebEx App

Default Webex App User Template

default_spark_user_template

Default Webex App User Template

Default Webex App Calling Template

default_spark_calling_template

Default Webex Teams Calling Settings Template Also used for vendor filtering. [1]

Default Webex App User CTI Device Template

default_spark_user_cti_device_template

Default Webex App User CTI Device Template

Default Webex App User iPhone Device Template

default_spark_user_iphone_device_template

Default Webex App User iPhone Template

Default Webex App User Android Device Template

default_spark_user_android_device_template

Default Webex App User Android Template

Default Webex App User Tablet Device Template

default_spark_user_tablet_device_template

Default Webex App User iPad Template

Default Webex App User CSF Device Template

default_spark_user_csf_device_template

Default Webex App User CSF Template

Pexip Conference

Pexip Conference Template

default_pexip_conference_template

Reference Pexip Conference Template

Microsoft

MS 0365 User Template

Also used for vendor filtering. [1]

MS Teams User Template

Also used for vendor filtering. [1]

MS Groups Add Template

Add one or more entries to the Group list to provide group membership to a user. [2]

MS Groups Remove Template

Add one or more entries to the Group list to remove group membership from a user. [2]

MS Exchange Online User Mailbox Template

Used for default MS Exchange user mailbox settings.

Additional Services

VOSS Phone User Template

Fields marked with * are mandatory.

Quick Add Subscriber Groups Vendor Filtering#

Quick Add Group selection in the VOSS Automate portal takes place for Quick Subscriber management. In these cases, the list of available Quick Add Groups to select will be filtered in accordance with populated entries in the Quick Add Groups themselves

The following list shows the corresponding Quick Add Groups fields to allow filtering for each activity:

  • Cisco Quick Subscriber: CUCM User Template

  • WebexApp Quick Subscriber: Default Webex App Calling Template

  • Microsoft Quick Subscriber: MS 365 User Template and MS Teams User Template