Hunt Groups and Call Pickup Groups for Shared Line Across Sites

Hunt Groups and Call Pickup Groups can be configured in either the Inventory Site or the real sites. If configured in the Inventory Site, the Hunt Groups and Call Pickup Groups can include any line configured in the Inventory Site, but cannot include lines created in other sites. Likewise, if configured in the real site, the Hunt Groups and Call Pickup Groups can include any line configured in the real site but not other sites.

We recommend that you configure Hunt Groups and Call Pickup groups in the Inventory Site if they need to include lines that are not all isolated to one site.