Guidance on Planning for Onboarding and Ongoing Operations#

This is a high-level view:

  • Number of Parallel operations, for example BL and QAS, for best performance:

    • BL: 4x500 (4 Bulk Load sheets in parallel with a maximum of 500 rows per sheet).

    • QAS: 5x200 (5 QAS Bulk Load sheets in parallel with a maximum of 200 rows per sheet).

  • Recommendations for sync operations:

    • We recommend that you schedule sync operations during off-peak hours.

    • During business hours, sync operations are slower due to the presence of other work on the system.

  • Scheduler Template settings (20%, 50%, 80%):

    • For periods of high self-service and administrative work (including API clients), we recommend that the template is set to 20%.

    • For periods of moderate self-service and administrative work (including API clients), we recommend that the template is set to 50%. This is the value in the system prior to SU-1.

    • For periods of low self-service and administrative work (including API clients), set the template to 80%.

    • The current implementation only allows you to set 2 of the 3 values, that is a peak and an off-peak setting.

  • In some cases, there are situations where VOSS Automate is used for changes. Ad Hoc syncs are best in this case.

  • AS may choose to change CUCM and sync back to VOSS Automate. This is where you must schedule daily off-peak sync operations.