Modify phone data - line recording details#

Overview#

This API PATCH call updates the following phone information:

  • Phone description

  • Line label

  • Line display name

  • Line ASCII display name

  • Line call recording settings

PATCH https://<hostname>/api/api/device/cucm/Phone/{Phone PKID}

Where {Phone PKID} is the ID of the phone to update.

References:

Using device/cucm/Phone/{Phone PKID}#

Using this API call involves the following tasks:

  1. Identify the customer and the customer’s hierarchy, and the site and the site hierarchy.

  2. Resolve the phone that needs to be modified, and modify phone details, as required.

Step 1: Identify Customer+Customer Hierarchy and Site+Site Hierarchy#

  1. Fetch the list of customers to populate a drop-down list, and allow the user to select a customer from the list. <Customer Name>

    Refer to (GET) Customers.

  2. Fetch available site hierarchies for the selected customer (<Customer Name>), and allow the user to select the relevant site.

    Refer to (GET) All Sites Belonging to the Customer

  3. Resolve <Customer Hierarchy> and <Site Hierarchy>.

    • <Customer Hierarchy> is the entry in the earlier step that ends with the <Customer Name>.

      For example, if <Customer Name> is Innovia, the <Customer Hierarchy> will be sys.hcs.CS-P.CS-NB.Innovia.

    • <Site Hierarchy> is the entry in the earlier step that the operator selects.

      For example, sys.hcs.CS-P.CS-NB.Innovia.INV-Reading

Step 2: Resolve the phone that needs to be modified, and modify phone details#

  1. Fetch the following phone details from Automate, and present this data in separate fields:

    • Phone PKID

    • Phone MAC Address

    • Phone Description

    • Phone Line Label

    • Phone Display Name

    • Phone ASCII Display Name

    Refer to (GET) All Phones Belonging to a Customer (with PKIDs)

    Note

    You can ignore other values, such as Call Recording fields.

  2. User selects a phone, and for the selected phone, resolve the value to <Phone PKID>.

  3. For the selected phone, the user can modify the following details to update the phone:

    Note

    Depending on the number of lines that the phone returns, the form needs to dynamically populate fields relevant to lines.

    • <Phone Description>

    • <Line (n) Label>

    • <Line (n) Display>

    • <Line (n) DisplayAscii>

    For example:

    • <Phone Description>

    • <Line 1 Label>

    • <Line 1 Display>

    • <Line 1 DisplayAscii>

    • <Line 2 Label>

    • <Line 2 Display>

    • <Line 2 DisplayAscii>

Query parameters#

Parameter

Value

hierarchy

Site

Request Payload (Body)#

The box lists all parameters that could be included in the call request. These parameters are described in the table below the box:

[
{
   "op": "add",
   "path": "/request_meta",
   "value": [
      {
            "external_id": "<id>",
            "external_reference": "<Reference>",
            "callback_url": "<url_string>",
            "callback_username": "<callback_username>",
            "callback_password": "<callback_password>"
      }
]
},
{"op": "replace","path": "/description","value": "<Phone Description>" },

{"op": "replace","path": "/lines/line/0/label","value": "<Line 1 Label>" },
{"op": "replace","path": "/lines/line/0/display","value": "<Line 1 Display>" },
{"op": "replace","path": "/lines/line/0/displayAscii","value": "<Line 1 DisplayAscii>" },

{"op": "replace","path": "/lines/line/1/label","value": "<Line 2 Label>" },
{"op": "replace","path": "/lines/line/1/display","value": "<Line 2 Display>" },
{"op": "replace","path": "/lines/line/1/displayAscii","value": "<Line 2 DisplayAscii>" }
]

The table describes the parameters in the request:

Parameter

Description

Type

Notes

op

string

path

string

value

array of objects

request_meta

Callback details.

object

These details enable VOSS Automate to update the status when the initiated transaction is complete.