Microsoft Licenses#

Overview#

VOSS Automate can be used to assign, modify, and remove Microsoft user licenses.

To allow VOSS Automate to manage Microsoft user licenses, you will need to enable the following setting in the site’s defaults (Site Management > Defaults, MS Teams tab): Manage Licenses and Allow User Staging

When VOSS Automate is enabled for license management:

Admins can use Quick Subscriber to optionally configure the correct licensing and MS Teams configuration when onboarding new users.
Microsoft license data can be synced in to VOSS Automate from the Microsoft cloud, and specified in the Quick Add Group (QAG) configuration templates as part of the provisioning workflow.

Users are placed in staging (an unsaved state) while license data is synced in to VOSS Automate. A licensed user may be assigned with a line and available number in VOSS Automate.

Targeted syncs may be scheduled from VOSS Automate to poll the Microsoft cloud for changes at regular intervals. Users are automatically provisioned in VOSS Automate, based on their service profiles and assigned licenses. The sync process moves Microsoft users to appropriate sites with the correct configuration, based on the site defaults, filter criteria, and user service profiles. The number assigned to the user is added to a number inventory in VOSS Automate, and is flagged with the user’s name.

Note

To view staged users, go to (default menu) Subscriber Management > Subscriber Staging.
Starting with VOSS Automate v21.3-PB1, you can, with immediate effect, un-stage a user waiting in the staging queue. This executes a direct sync to the Microsoft cloud to determine whether the user has appeared in MS Teams after their licensing update.

View Microsoft Licenses by Customer#

To view all Microsoft licenses synced currently synced in to VOSS Automate, go to (default menu) Subscriber Management > Licenses. The Licenses summary list view provides the following license details per customer:

SKU ID
Number of active licenses
Number of used licenses
Customer name

Licensing Users for MS Teams and Teams Phone by Group Membership#

VOSS Automate provides options to manage licensing by group membership. Licenses associated with the group apply to members of the group.

Important

In VOSS Automate, licensing by group membership has priority over user licensing, so that if a user already had any individual licenses prior to group membership, these are replaced by the group license. Similarly, if a user that was licensed by group membership is removed from the group, the user becomes unlicensed.

Such licensing can be configured:

For subscriber on-boarding and off-boarding by the selected Quick Add Groups in the case of:
- Quick Subscriber
- Quick Offboard Subscriber
  
  Selected in the Quick Offboard Subscriber configuration template (for target model view/MicrosoftSubscriberQas)
- Flow Through Provisioning
  
  Flow through provisioning uses the associated Subscriber Profile that selects an item from Quick Add Groups.
This option requires the selection of specific configuration templates for Microsoft in the user Quick Add Groups associated with users:
- MS Groups Add Template
- MS Groups Remove Template
For details on configuring these templates, refer to the Configuration Templates for MS Groups section below.
Manually from the MS Subscriber Management > Manage Group Membership menu. For details on using the form on this menu, see: Manage Group Membership.

A corresponding Multi-vendor Quick Action is also available to open this form - see: Configure Quick Actions for Multi Vendor Subscribers.

Configuration Templates for MS Groups#

VOSS provides reference configuration templates that can be cloned to a hierarchy, renamed and modified in order to customize the group membership that will be affected by the operation associated with the configuration template.

The templates are shown on the Customizations > Configuration Templates menu and the model associated with the configuration templates is view/MsGraphManageGroup.

Reference Microsoft Groups Add Template

Add one or more entries to the Group list to provide group membership to a user.

If a user is already a member of a group, the corresponding entry is ignored.
Reference Microsoft Groups Remove Template

Add one or more entries to the Group list to remove group membership from a user.

If a user is not a member of a group, the corresponding entry is ignored.

The Group names need to be typed in, and the list can be inspected from the MS Subscriber Management > Groups menu. If MS licenses are associated with the groups, these will be applied or removed according to the configuration template Operation function. (For cloned templates, the User and Operation values do not have to be modified if the operation of the original template is to remain the same.)

Important

If the Add and Remove configuration templates contain the same list of groups, these should not both be selected when creating a Quick Add Group, since the result of applying the Quick Add Group will then be to both add and remove the overlapping group.

The best practice is to create separate Quick Add groups to apply for on-boarding and off-boarding a user, each containing only the required configuration template.

However, in cases where administrators wish to ensure only a standard set of groups apply during on-boarding or off-boarding, the configuration templates can be combined to achieve the desired set.

These created configuration templates can now be applied to the relevant created Quick Add Groups for use in on-boarding, off-boarding and flow-through provisioning.

View a Subscriber’s Microsoft Licenses#

To view the license details of individual subscribers via the Subscriber management functionality:

Go to (default menu) Subscriber Management > Subscribers.
Click on a subscriber to open the Subscribers [subscriber name] page.
Select the MS Licenses tab.
View currently enabled licenses for the subscriber.

Off-boarding Users and Licensing#

Off-boarding a user in VOSS Automate simply involves removing the user’s licenses. See Onboarding Microsoft Users