User Voicemail Settings#

Overview#

Microsoft

Only for the Microsoft configuration.

VOSS Automate supports syncing and management of Microsoft Teams user voicemail settings. Any changes you make for these settings in Automate or in the Microsoft Teams online portal are automatically and immediately synced between Automate and the Microsoft online portal.

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Note

  • The User Voicemail Settings page is associated with model device/msteamsonline/CsOnlineUser with the CsOnlineUser_VoicemailSettings_FDP applied.

  • The Microsoft user voicemail service can also be applied via Microsoft Quick Subscriber and a Quick Add Group (QAG) that includes the voicemail settings.

Related Topics

Configure Voicemail#

This procedure configures voicemail settings for a Microsoft subscriber in Automate.

Note

You can also configure these settings on the Microsoft Teams online portal. Automate fetches any updates when you load the voicemail settings page.

  1. Log in to the Admin Portal, then go to User Voicemail Settings to display the list view of Microsoft subscribers with voicemail settings.

    Note

    You can navigate to the page via the default menus (Subscriber Management > User Voicemail Settings or use the toolbar Search to locate the page).

  2. Click on the relevant user in the list to open their voicemail settings management page.

  3. Update voicemail settings for this subscriber, any of the following:

    • Enable/disable voicemail

    • Select the prompt language.

    • Select the call answering mode, either of the following:

      • Caller can leave a voicemail

      • Play an outgoing message to the caller

      • Service declines the call with no message

    • Enable/disable call transferring.

    • Optionally, fill out a default greeting prompt and a default out-of-office prompt.

    • Fill out a default out-of-office prompt.

    • Define whether to always play out-of-office greetings.

    • Define when to apply the voicemail settings, either when sending automatic replies and/or when the calendar shows out-of-office.

  4. Click Save. Your changes are immediately and automatically updated for this user in the Microsoft Teams online portal.