Configure Your Password Reset Questions#

  1. Log in to Self-service.

  2. Click the arrow next to the logged in user at the top right-hand side of the screen above the Activity Feed area.

  3. Choose the Password Reset Questions option from the drop-down menu. The Password Reset Questions screen is displayed.

  4. Type your password in the Current Password * field.

  5. Choose the security question from the Question * drop-down list.

  6. Enter your answer to the above question in the Answer * field.

    Important

    You must provide a unique answer for each security question.

  7. Repeat steps 5 and 6 until you have configured the required number of security questions (as determined by your administrator).

  8. Enter your password in the Please enter your password field.

  9. Click Submit when complete to configure your security questions and answers.