File Upload Limitations#

By default, the following file limitations apply:

  • Maximum Upload File Size: 209715200 bytes (200MB)

  • Time-To-Live for Uploaded Files: 24 (clean up every 24 hours)

Note

  • Extending the Maximum Upload File Size to greater than the default can impact the platform system operation.

  • The minimum setting for time-to-live hours is 1 hour

For users with permissions to the Global instance of the data/Settings datamodel, the upload file size and its time-to-live on the database can be configured.

Files are uploaded to the system database during such activities as:

  • Bulk Load

  • JSON import

  • Theme upload

  • any other file upload activity, excluding:

    • themes

    • SSO certificates

    • SSO service provider metadata

    • audio files (MoH)

The time-to-live value applies to uploaded files that have not been used, in other words, imported or processed. By default, a check is done every 24 hours for such files, after which time they are removed.