What’s New by Feature

Feature	Document	Topic link	Information
VOSS-847: Support for Microsoft O365 and MS Teams Management	Provider Core Feature Guide: Release 21.1	Site Defaults Doc Templates
	Provider Core Feature Guide: Release 21.1	Modify Site Defaults
	Provider Core Feature Guide: Release 21.1	Microsoft Configuration Setup
	Provider Core Feature Guide: Release 21.1	Configure Microsoft Tenant on VOSS-4-UC
	Provider Core Feature Guide: Release 21.1	Subscriber Profiles
	Provider Core Feature Guide: Release 21.1	Introduction to Microsoft Teams Dialplan Management
	Provider Core Feature Guide: Release 21.1	Configure Microsoft Tenant Dialplan
	Provider Core Feature Guide: Release 21.1	Introduction to Microsoft Teams Policies
	Provider Core Feature Guide: Release 21.1	Microsoft Configuration
	Provider Core Feature Guide: Release 21.1	Onboard and Offboard Microsoft Users
	Provider Core Feature Guide: Release 21.1	Microsoft Licenses
	Provider Core Feature Guide: Release 21.1	VOSS-4-UC Configuration and Sync
	Provider Core Feature Guide: Release 21.1	Microsoft User Move Configuration
	Provider Core Feature Guide: Release 21.1	Model Filter Criteria
	Provider Core Feature Guide: Release 21.1	Sync with Flow Through
	Enterprise Core Feature Guide: Release 21.1	Site Defaults Doc Templates
	Enterprise Core Feature Guide: Release 21.1	Modify Site Defaults
	Enterprise Core Feature Guide: Release 21.1	Microsoft Configuration Setup
	Enterprise Core Feature Guide: Release 21.1	Configure Microsoft Tenant on VOSS-4-UC
	Enterprise Core Feature Guide: Release 21.1	Subscriber Profiles
	Enterprise Core Feature Guide: Release 21.1	Introduction to Microsoft Teams Dialplan Management
	Enterprise Core Feature Guide: Release 21.1	Configure Microsoft Tenant Dialplan
	Enterprise Core Feature Guide: Release 21.1	Introduction to Microsoft Teams Policies
	Enterprise Core Feature Guide: Release 21.1	Microsoft Configuration
	Enterprise Core Feature Guide: Release 21.1	Onboard and Offboard Microsoft Users
	Enterprise Core Feature Guide: Release 21.1	Microsoft Licenses
	Enterprise Core Feature Guide: Release 21.1	VOSS-4-UC Configuration and Sync
	Enterprise Core Feature Guide: Release 21.1	Microsoft User Move Configuration
	Enterprise Core Feature Guide: Release 21.1	Model Filter Criteria
	Enterprise Core Feature Guide: Release 21.1	Sync with Flow Through
	Platform Guide: Release 21.1	Subscriber Data Export
	Business Admin Portal Guide: Release 21.1	Modify Site Defaults
	Licensing and Subscriber Data Export Guide: Release 21.1	Subscriber Data Export
VOSS-842: Customer and App onboarding automation between VOSS-4-UC and Assurance	Provider Core Feature Guide: Release 21.1	VOSS Assurance Monitoring Overview
	Provider Core Feature Guide: Release 21.1	Voss Assurance Arbitrators
	Provider Core Feature Guide: Release 21.1	Probes, Group Names, Profiles and Timings
	Provider Core Feature Guide: Release 21.1	Onboard Voss Assurance Assets
	Provider Core Feature Guide: Release 21.1	Offboard Voss Assurance Assets
	Provider Core Feature Guide: Release 21.1	Set Up Cisco Unified Communications Manager Servers
	Provider Core Feature Guide: Release 21.1	Set up Cisco Unity Connection
	Enterprise Core Feature Guide: Release 21.1	VOSS Assurance Monitoring Overview
	Enterprise Core Feature Guide: Release 21.1	Voss Assurance Arbitrators
	Enterprise Core Feature Guide: Release 21.1	Probes, Group Names, Profiles and Timings
	Enterprise Core Feature Guide: Release 21.1	Onboard Voss Assurance Assets
	Enterprise Core Feature Guide: Release 21.1	Offboard Voss Assurance Assets
	Enterprise Core Feature Guide: Release 21.1	Set Up Cisco Unified Communications Manager Servers
	Enterprise Core Feature Guide: Release 21.1	Set up Cisco Unity Connection
VOSS-837: Support for Modular Architecture (EKB-8463: Handle backup and restore in new topology)	Platform Guide: Release 21.1	Backup and Restore in a Modular Architecture
VOSS-837: Support for Modular Architecture (EKB-8171: Migrate existing unified node into an application node)	Platform Guide: Release 21.1	Migrate a Unified Node Cluster to a Modular Cluster
VOSS-837: Support for Modular Architecture (EKB-8170: Migrate existing unified node into a database node)	Platform Guide: Release 21.1	Migrate a Unified Node Cluster to a Modular Cluster
VOSS-837: Support for Modular Architecture	Architecture and Hardware Specification Guide: Release 21.1	Architecture Offerings
	Architecture and Hardware Specification Guide: Release 21.1	Unified Node Deployment Topology
	Architecture and Hardware Specification Guide: Release 21.1	Modular Cluster Deployment
	Architecture and Hardware Specification Guide: Release 21.1	Multinode Modular Cluster with Application and Database Nodes
	Installation Guide: Release 21.1	Architecture Offerings
	Installation Guide: Release 21.1	Unified Node Deployment Topology
	Installation Guide: Release 21.1	Modular Cluster Deployment
	Installation Guide: Release 21.1	Multinode Modular Cluster with Application and Database Nodes
	Installation Guide: Release 21.1	Create a New VM Using the Platform-Install OVA
	Installation Guide: Release 21.1	Modular Architecture Multinode Installation
	Platform Guide: Release 21.1	Modular Cluster Deployment
	Platform Guide: Release 21.1	Migrate a Unified Node Cluster to a Modular Cluster
	Platform Guide: Release 21.1	Create a New VM Using the Platform-Install OVA
	Platform Guide: Release 21.1	Modular Cluster: Election of a New Primary and Failover
	Platform Guide: Release 21.1	Scenario: Power Off and On of a Node in a Modular Cluster
	Platform Guide: Release 21.1	Scenario: Loss of an app node: Modular Cluster
	Platform Guide: Release 21.1	Scenario: Loss of the Primary Database Server in a Modular Cluster
	Platform Guide: Release 21.1	Scenario: Loss of a non-primary database: Modular Cluster
	Platform Guide: Release 21.1	Scenario: Loss of a Primary Site in a Modular Cluster
	Platform Guide: Release 21.1	Scenario: Loss of a DR Site in a Modular Cluster
	Platform Guide: Release 21.1	Scenario: Loss of Full Cluster in a Modular Cluster
VOSS-835: Extended Webex Teams User and Workplace Management	Provider Core Feature Guide: Release 21.1	Global Settings
	Provider Core Feature Guide: Release 21.1	Email
	Enterprise Core Feature Guide: Release 21.1	Global Settings
	Enterprise Core Feature Guide: Release 21.1	Email
	Advanced Configuration Guide: Release 21.1	Global Settings
	Provider HCS Dial Plan Management Support Guide: Release 21.1	Global Settings
VOSS-832: Purge Number Inventory Tool	Advanced Configuration Guide: Release 21.1	INI Purge Tool	Added overview of standalone INI Purge Tool
VOSS-795: Multi-vendor Subscriber List and Dashboard (EKB-9333: Support Conference Now inside of BAP Subscribers)	Business Admin Portal Guide: Release 21.1	Enable User to Host Conference Now
VOSS-795: Multi-vendor Subscriber List and Dashboard (EKB-8087: Make Entitlement Profile services generic)	Provider Core Feature Guide: Release 21.1	Entitlement
	Enterprise Core Feature Guide: Release 21.1	Entitlement
VOSS-795: Multi-vendor Subscriber List and Dashboard (EKB-8082: Create Supported Vendor/Service Global Settings)	Provider Core Feature Guide: Release 21.1	Global Settings
	Enterprise Core Feature Guide: Release 21.1	Global Settings
	Advanced Configuration Guide: Release 21.1	Global Settings
	Provider HCS Dial Plan Management Support Guide: Release 21.1	Global Settings
VOSS-795: Multi-vendor Subscriber List and Dashboard	Provider Core Feature Guide: Release 21.1	View Subscribers
	Provider Core Feature Guide: Release 21.1	Multi Vendor Subscribers
	Enterprise Core Feature Guide: Release 21.1	View Subscribers
	Enterprise Core Feature Guide: Release 21.1	Multi Vendor Subscribers
	Business Admin Portal Guide: Release 21.1	View Subscribers
	Business Admin Portal Guide: Release 21.1	Multi Vendor Subscribers
VOSS-794: Improve transaction log management (EKB-9184: Update tooltip for data/DataSync.transaction_log_level to call out default value when value is not set)	Provider Core Feature Guide: Release 21.1	Transaction Log Levels
	Enterprise Core Feature Guide: Release 21.1	Transaction Log Levels
	Advanced Configuration Guide: Release 21.1	Transaction Log Levels
VOSS-794: Improve transaction log management (EKB-9092: Create a view to allow users below sys hierarchy to change transaction log level)	Provider Core Feature Guide: Release 21.1	Manage System Settings
	Enterprise Core Feature Guide: Release 21.1	Manage System Settings
	Advanced Configuration Guide: Release 21.1	Manage System Settings
VOSS-794: Improve transaction log management (EKB-8602: Preserve debug logs for failed transactions)	Provider Core Feature Guide: Release 21.1	Transaction Log Levels
	Enterprise Core Feature Guide: Release 21.1	Transaction Log Levels
	Advanced Configuration Guide: Release 21.1	Transaction Log Levels
VOSS-794: Improve transaction log management (EKB-8517: Mechanism to override transaction log level for data sync execution)	Provider Core Feature Guide: Release 21.1	Transaction Log Levels
	Provider Core Feature Guide: Release 21.1	Create a Custom Data Sync
	Enterprise Core Feature Guide: Release 21.1	Transaction Log Levels
	Enterprise Core Feature Guide: Release 21.1	Create a Custom Data Sync
	Advanced Configuration Guide: Release 21.1	Transaction Log Levels
VOSS-794: Improve transaction log management (EKB-1173: Support change cap size for selected collections)	Architecture and Hardware Specification Guide: Release 21.1	Multinode Cluster Hardware Specification
	Architecture and Hardware Specification Guide: Release 21.1	Multinode Modular Cluster Hardware Specification
	Installation Guide: Release 21.1	Multinode Cluster Hardware Specification
	Installation Guide: Release 21.1	Multinode Modular Cluster Hardware Specification
	Platform Guide: Release 21.1	Database Commands
VOSS-790: Pexip Support	Provider Core Feature Guide: Release 21.1	Set Up and Manage the Pexip Server
	Provider Core Feature Guide: Release 21.1	View a User’s Provisioning Status
	Provider Core Feature Guide: Release 21.1	Global Settings
	Provider Core Feature Guide: Release 21.1	Add Subscribers
	Provider Core Feature Guide: Release 21.1	Quick Add Subscriber Groups Default Model
	Provider Core Feature Guide: Release 21.1	Provision the Pexip Conference Service
	Provider Core Feature Guide: Release 21.1	Pexip Conferencing Overview
	Provider Core Feature Guide: Release 21.1	Run Overbuild: Overview
	Enterprise Core Feature Guide: Release 21.1	Set Up and Manage the Pexip Server
	Enterprise Core Feature Guide: Release 21.1	View a User’s Provisioning Status
	Enterprise Core Feature Guide: Release 21.1	Global Settings
	Enterprise Core Feature Guide: Release 21.1	Add Subscribers
	Enterprise Core Feature Guide: Release 21.1	Quick Add Subscriber Groups Default Model
	Enterprise Core Feature Guide: Release 21.1	Provision the Pexip Conference Service
	Enterprise Core Feature Guide: Release 21.1	Pexip Conferencing Overview
	Enterprise Core Feature Guide: Release 21.1	Run Overbuild: Overview
	Platform Guide: Release 21.1	Subscriber Data Export
	Advanced Configuration Guide: Release 21.1	Global Settings
	Provider HCS Dial Plan Management Support Guide: Release 21.1	Run Overbuild: Overview
	Provider HCS Dial Plan Management Support Guide: Release 21.1	Global Settings
	Business Admin Portal Guide: Release 21.1	Conferencing
	Licensing and Subscriber Data Export Guide: Release 21.1	Subscriber Data Export
VOSS-785: Small Enhancements 19.3.4 (EKB-6027: Inform user when not all choices of a dropdown have been fetched)	Business Admin Portal Guide: Release 21.1	Search in Drop-Down Lists
VOSS-778: Cisco Phone Status Export Tool (EKB-7863: Export Phone Status - Device Name should be case insensitive)	Provider Core Feature Guide: Release 21.1	Phone Status Export
	Enterprise Core Feature Guide: Release 21.1	Phone Status Export
VOSS-778: Cisco Phone Status Export Tool (EKB-6877: Create new View + PWF to initiate a filtered phone status export)	Provider Core Feature Guide: Release 21.1	Phone Status Export
	Enterprise Core Feature Guide: Release 21.1	Phone Status Export
VOSS-772: Allow redirects from VOSS-4-UC proxy nodes	Platform Guide: Release 21.1	Web External Proxies
VOSS-770: New Admin GUI Enhancements 21.1 (EKB-9491: Landing page links must support custom components)	Provider Core Feature Guide: Release 21.1	Custom Components for Menu Layouts and Landing Pages
	Provider Core Feature Guide: Release 21.1	Create a Landing Page
	Enterprise Core Feature Guide: Release 21.1	Custom Components for Menu Layouts and Landing Pages
	Enterprise Core Feature Guide: Release 21.1	Create a Landing Page
VOSS-770: New Admin GUI Enhancements 21.1 (EKB-8084: Update Menu Layouts to support custom GUI components)	Provider Core Feature Guide: Release 21.1	Menu Layout Page
	Enterprise Core Feature Guide: Release 21.1	Menu Layout Page
VOSS-770: New Admin GUI Enhancements 21.1 (EKB-8083: Update Menu Layouts to support conditional items)	Provider Core Feature Guide: Release 21.1	Menu Layout Page
	Enterprise Core Feature Guide: Release 21.1	Menu Layout Page
VOSS-770: New Admin GUI Enhancements 21.1 (EKB-8081: Update Menu Layouts to support Landing Page targets)	Provider Core Feature Guide: Release 21.1	Create a Menu Layout
	Provider Core Feature Guide: Release 21.1	Menu Layout Page
	Provider Core Feature Guide: Release 21.1	Custom Components for Menu Layouts and Landing Pages
	Enterprise Core Feature Guide: Release 21.1	Create a Menu Layout
	Enterprise Core Feature Guide: Release 21.1	Menu Layout Page
	Enterprise Core Feature Guide: Release 21.1	Custom Components for Menu Layouts and Landing Pages
VOSS-728: Improve Log Collection and Logging (EKB-5111: Improve log collect)	Platform Guide: Release 21.1	Sending and Collecting Logs
VOSS-725: Webex Teams Device / Hybrid Call Management	Provider Core Feature Guide: Release 21.1	Global Settings	Added new general purpose function, fn.compare_timestamps, for comparing time stamps.
	Provider Core Feature Guide: Release 21.1	Email	Added new general purpose function, fn.compare_timestamps, for comparing time stamps.
	Provider Core Feature Guide: Release 21.1	Quick Add Subscriber Groups Default Model	Added new general purpose function, fn.compare_timestamps, for comparing time stamps.
	Provider Core Feature Guide: Release 21.1	Webex Teams User CSV files	Added new general purpose function, fn.compare_timestamps, for comparing time stamps.
	Provider Core Feature Guide: Release 21.1	Create Webex Teams Service	Added new general purpose function, fn.compare_timestamps, for comparing time stamps.
	Enterprise Core Feature Guide: Release 21.1	Global Settings	Added new general purpose function, fn.compare_timestamps, for comparing time stamps.
	Enterprise Core Feature Guide: Release 21.1	Email	Added new general purpose function, fn.compare_timestamps, for comparing time stamps.
	Enterprise Core Feature Guide: Release 21.1	Quick Add Subscriber Groups Default Model	Added new general purpose function, fn.compare_timestamps, for comparing time stamps.
	Enterprise Core Feature Guide: Release 21.1	Webex Teams User CSV files	Added new general purpose function, fn.compare_timestamps, for comparing time stamps.
	Enterprise Core Feature Guide: Release 21.1	Create Webex Teams Service	Added new general purpose function, fn.compare_timestamps, for comparing time stamps.
	Advanced Configuration Guide: Release 21.1	Global Settings	Added new general purpose function, fn.compare_timestamps, for comparing time stamps.
	Provider HCS Dial Plan Management Support Guide: Release 21.1	Global Settings	Added new general purpose function, fn.compare_timestamps, for comparing time stamps.
VOSS-724: Upgrade Robustness and Improvements 20.1.1 (EKB-5603: Incorporate cluster status into cluster check)	Platform Guide: Release 20.1.1	Cluster Check
VOSS-724: Upgrade Robustness and Improvements 20.1.1 (EKB-5579: Incorporate security check in cluster check)	Platform Guide: Release 20.1.1	Cluster Check
VOSS-724: Upgrade Robustness and Improvements 20.1.1 (EKB-5299: Make run of upgrade commands in screen mandatory)	Installation Guide: Release 20.1.1	Using the screen command
	Platform Guide: Release 20.1.1	Using the screen command
	Licensing and Subscriber Data Export Guide: Release 20.1.1	Using the screen command
VOSS-724: Upgrade Robustness and Improvements 20.1.1 (EKB-5298: Check on database weights for the cluster and report on discrepancies)	Platform Guide: Release 20.1.1	Cluster Check
VOSS-724: Upgrade Robustness and Improvements 20.1.1 (EKB-4942: Limit the output of cluster check platform to only failed indications)	Platform Guide: Release 20.1.1	Cluster Check
VOSS-722: VOSS Phone Server Solution	Provider Core Feature Guide: Release 20.1.1	VOSS Phone Server Overview	New feature: added details on managing the VOSS Phone server and VOSS Phones.
	Provider Core Feature Guide: Release 20.1.1	Managing VOSS Phone Servers	New feature: added details on managing the VOSS Phone server and VOSS Phones.
	Provider Core Feature Guide: Release 20.1.1	VOSS Phones	New feature: added details on managing the VOSS Phone server and VOSS Phones.
	Enterprise Core Feature Guide: Release 20.1.1	VOSS Phone Server Overview	New feature: added details on managing the VOSS Phone server and VOSS Phones.
	Enterprise Core Feature Guide: Release 20.1.1	Managing VOSS Phone Servers	New feature: added details on managing the VOSS Phone server and VOSS Phones.
	Enterprise Core Feature Guide: Release 20.1.1	VOSS Phones	New feature: added details on managing the VOSS Phone server and VOSS Phones.
	Platform Guide: Release 20.1.1	Subscriber Data Export	New feature: added details on managing the VOSS Phone server and VOSS Phones.
	Licensing and Subscriber Data Export Guide: Release 20.1.1	Subscriber Data Export	New feature: added details on managing the VOSS Phone server and VOSS Phones.
VOSS-719: Allow Auto Attendant pilot number to be modifiable and optional (EKB-5821: Callhandler: make Pilot number optional)	Provider Core Feature Guide: Release 20.1.1	Add Call Handler (Auto Attendant)
	Provider Core Feature Guide: Release 20.1.1	Modify a Call Handler (Auto Attendant)
	Enterprise Core Feature Guide: Release 20.1.1	Add Call Handler (Auto Attendant)
	Enterprise Core Feature Guide: Release 20.1.1	Modify a Call Handler (Auto Attendant)
VOSS-719: Allow Auto Attendant pilot number to be modifiable and optional (EKB-5720: SysCallhandler: Expose ‘Transfer Action’ settings (under Transfer Rules tab))	Provider Core Feature Guide: Release 20.1.1	Modify a Call Handler (Auto Attendant)
	Enterprise Core Feature Guide: Release 20.1.1	Modify a Call Handler (Auto Attendant)
VOSS-712: Ability to upload MOH files	Provider Core Feature Guide: Release 20.1.1	Music on Hold (MOH) File Management	New topic: Music on Hold File Management
	Enterprise Core Feature Guide: Release 20.1.1	Music on Hold (MOH) File Management	New topic: Music on Hold File Management
VOSS-695: Investigate and Optimise Memory Utilisation and Performance 20.1.1 (EKB-3868: Disable support for limit=0 queries on the API)	API Guide: Release 20.1.1	API Parameters
VOSS-693: Small Enhancements 21.1 (EKB-1363: Update / re-design the About / Extended page (for normal and then for TDK))	Provider Core Feature Guide: Release 21.1	Introduction to the Admin Portal User Interface
	Enterprise Core Feature Guide: Release 21.1	Introduction to the Admin Portal User Interface
VOSS-692: Reset/Restart all phones in a Site	Provider Core Feature Guide: Release 20.1.1	Reset-Restart Site Phones
	Enterprise Core Feature Guide: Release 20.1.1	Reset-Restart Site Phones
VOSS-689: Improve usability of Media Termination Point, Transcoder and Conference resources	Provider Core Feature Guide: Release 20.1.1	Media Resources	New topic: added details on the management of media resources.
	Enterprise Core Feature Guide: Release 20.1.1	Media Resources	New topic: added details on the management of media resources.
VOSS-687: Provide Extension Mobility Management in BAP Portal (EKB-4500: Add new Device Profile Relation)	Provider Core Feature Guide: Release 20.1.1	Add Subscribers	New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.
	Provider Core Feature Guide: Release 20.1.1	Extension Mobility	New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.
	Provider Core Feature Guide: Release 20.1.1	Standalone Extension Mobility	New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.
	Enterprise Core Feature Guide: Release 20.1.1	Add Subscribers	New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.
	Enterprise Core Feature Guide: Release 20.1.1	Extension Mobility	New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.
	Enterprise Core Feature Guide: Release 20.1.1	Standalone Extension Mobility	New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.
VOSS-687: Provide Extension Mobility Management in BAP Portal	Business Admin Portal Guide: Release 20.1.1	Extension Mobility	New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.
VOSS-677: VOSS Cloud Licensing Service Integration	Licensing and Subscriber Data Export Guide: Release 21.1	Licensing Destinations and Formats
	Licensing and Subscriber Data Export Guide: Release 21.1	Set up a Web Proxy for Licensing Delivery
	Licensing and Subscriber Data Export Guide: Release 21.1	VOSS Cloud Licensing Service
	Licensing and Subscriber Data Export Guide: Release 21.1	Set Up the VOSS Cloud Licensing Service
VOSS-676: New Administration Portal (EKB-4078: Display login attempt info to user after login)	Business Admin Portal Guide: Release 20.1.1	Administrator User Interface
VOSS-676: New Administration Portal (EKB-3967: Support for session timeout warning)	Business Admin Portal Guide: Release 20.1.1	Administrator User Interface
VOSS-676: New Administration Portal (EKB-3581: Mechanism to define default app mode on login)	Business Admin Portal Guide: Release 20.1.1	Administrator User Interface
VOSS-676: New Administration Portal (EKB-3318: New GUI must support the Cache Control Policy for each model type)	Provider Core Feature Guide: Release 20.1.1	Editing Items
	Enterprise Core Feature Guide: Release 20.1.1	Editing Items
	Business Admin Portal Guide: Release 20.1.1	User Interface Controls
VOSS-670: Small Enhancements 20.1.1 (EKB-5817: Subscriber details page should show summary of all lines in the Business Admin Portal)	Business Admin Portal Guide: Release 20.1.1	Administrator User Interface
VOSS-670: Small Enhancements 20.1.1 (EKB-5806: Write cluster check output to log file)	Platform Guide: Release 20.1.1	Sending and Collecting Logs
VOSS-670: Small Enhancements 20.1.1 (EKB-5322: License audit report software version header updates)	Licensing and Subscriber Data Export Guide: Release 20.1.1	Detail License Customer Aggregate Data Export
	Licensing and Subscriber Data Export Guide: Release 20.1.1	License Anonymous Customer Aggregate Data Export
VOSS-670: Small Enhancements 20.1.1 (EKB-5233: Ability to see and update the JSON data for a record in the admin portal)	Provider Core Feature Guide: Release 20.1.1	Editing Items
	Enterprise Core Feature Guide: Release 20.1.1	Editing Items
VOSS-670: Small Enhancements 20.1.1 (EKB-5199: Replace all Href instances for Views in default Menus with the Model Type of View)	Provider Core Feature Guide: Release 20.1.1	Create a Menu Layout
	Enterprise Core Feature Guide: Release 20.1.1	Create a Menu Layout
VOSS-670: Small Enhancements 20.1.1 (EKB-5070: Add support for setting phone description on the Add Phone feature)	Business Admin Portal Guide: Release 20.1.1	Phones
VOSS-670: Small Enhancements 20.1.1 (EKB-4964: Include install logs in log collect)	Platform Guide: Release 20.1.1	Sending and Collecting Logs
VOSS-670: Small Enhancements 20.1.1 (EKB-4868: Create menu diff tool)	Provider Core Feature Guide: Release 20.1.1	Menu Diff Tool
	Enterprise Core Feature Guide: Release 20.1.1	Menu Diff Tool
	Advanced Configuration Guide: Release 20.1.1	Menu Diff Tool
VOSS-670: Small Enhancements 20.1.1 (EKB-4802: Allow system level transactions to be hidden from the transaction log)	Provider Core Feature Guide: Release 20.1.1	Filtering Transactions
	Enterprise Core Feature Guide: Release 20.1.1	Filtering Transactions
	Business Admin Portal Guide: Release 20.1.1	View Transactions
VOSS-670: Small Enhancements 20.1.1 (EKB-4720: Change backups to run off secondary unified nodes)	Platform Guide: Release 20.1.1	Create a Backup
VOSS-670: Small Enhancements 20.1.1 (EKB-4570: Generic DialPlan: Add DialPlan MultiCluster push Support)	Enterprise Core Feature Guide: Release 20.1.1	Multi-Cluster Dial Plan Maintenance
VOSS-670: Small Enhancements 20.1.1 (EKB-4370: Make data sync fail immediately when there is an incorrect MIF)	Provider Core Feature Guide: Release 20.1.1	Model Instance Filter
	Enterprise Core Feature Guide: Release 20.1.1	Model Instance Filter
VOSS-670: Small Enhancements 20.1.1 (EKB-4062: Add custom boolean and string fields to Site Default Doc schema)	Provider Core Feature Guide: Release 20.1.1	Modify Site Defaults
	Enterprise Core Feature Guide: Release 20.1.1	Modify Site Defaults
	Business Admin Portal Guide: Release 20.1.1	Modify Site Defaults
VOSS-670: Small Enhancements 20.1.1 (EKB-3923: Add Line Delete functionality for cases where Lines are removed from Devices)	Provider Core Feature Guide: Release 20.1.1	Line Delete Preferences
	Enterprise Core Feature Guide: Release 20.1.1	Line Delete Preferences
VOSS-670: Small Enhancements 20.1.1 (EKB-3785: List view summary attributes must honor FDP title overrides)	Provider Core Feature Guide: Release 20.1.1	Field Display Policies
	Enterprise Core Feature Guide: Release 20.1.1	Field Display Policies
	Advanced Configuration Guide: Release 20.1.1	Field Display Policies
	API Guide: Release 20.1.1	Summary Attributes
VOSS-670: Small Enhancements 20.1.1 (EKB-3608: Support a mechanism to clear resource tags)	API Guide: Release 20.1.1	Metadata
VOSS-670: Small Enhancements 20.1.1 (EKB-3539: Add new field to Configuration Templates to define Feature Usage to enhance GUI rule filtering)	Advanced Configuration Guide: Release 20.1.1	Create a Configuration Template
VOSS-669: Drop Support for Standalone Deployments	Installation Guide: Release 21.1	Cluster Commands
	Installation Guide: Release 21.1	Single-node cluster (cluster-of-one) Installation
	Platform Guide: Release 21.1	Deployment
VOSS-667: Clusterwide Call Park and Directed Call Park	Provider Core Feature Guide: Release 20.1.1	Call Park Management
	Enterprise Core Feature Guide: Release 20.1.1	Call Park Management
VOSS-661: Upgrade platform OS to Ubuntu 18.04 (EKB-4494: TLSv1.3 does not allow disabling of ciphers, and supercedes v1.1 and 1.2 completely)	Platform Guide: Release 20.1.1	Web TLS Protocol Configuration
VOSS-660: Add Phone Device to User Tool	Provider Core Feature Guide: Release 20.1.1	Add Device to User	New topic: Add Device to User
	Enterprise Core Feature Guide: Release 20.1.1	Add Device to User	New topic: Add Device to User
VOSS-651: Number Inventory Improvements	Provider Core Feature Guide: Release 20.1.1	Number Inventory Overview	Added details on Number status; overall reorganization of Number Management content
	Provider Core Feature Guide: Release 20.1.1	Number Status and Usage	Added details on Number status; overall reorganization of Number Management content
	Provider Core Feature Guide: Release 20.1.1	Number Range Management	Added details on Number status; overall reorganization of Number Management content
	Provider Core Feature Guide: Release 20.1.1	Number Cooling	Added details on Number status; overall reorganization of Number Management content
	Provider Core Feature Guide: Release 20.1.1	Number Reservation	Added details on Number status; overall reorganization of Number Management content
	Enterprise Core Feature Guide: Release 20.1.1	Number Inventory Overview	Added details on Number status; overall reorganization of Number Management content
	Enterprise Core Feature Guide: Release 20.1.1	Number Status and Usage	Added details on Number status; overall reorganization of Number Management content
	Enterprise Core Feature Guide: Release 20.1.1	Number Range Management	Added details on Number status; overall reorganization of Number Management content
	Enterprise Core Feature Guide: Release 20.1.1	Number Cooling	Added details on Number status; overall reorganization of Number Management content
	Enterprise Core Feature Guide: Release 20.1.1	Number Reservation	Added details on Number status; overall reorganization of Number Management content
	Advanced Configuration Guide: Release 20.1.1	Number Management Functions	Added details on Number status; overall reorganization of Number Management content
	Provider HCS Dial Plan Management Support Guide: Release 20.1.1	Number Inventory Overview	Added details on Number status; overall reorganization of Number Management content
	Provider HCS Dial Plan Management Support Guide: Release 20.1.1	Number Status and Usage	Added details on Number status; overall reorganization of Number Management content
	Provider HCS Dial Plan Management Support Guide: Release 20.1.1	Number Range Management	Added details on Number status; overall reorganization of Number Management content
	Provider HCS Dial Plan Management Support Guide: Release 20.1.1	Number Cooling	Added details on Number status; overall reorganization of Number Management content
	Provider HCS Dial Plan Management Support Guide: Release 20.1.1	Number Reservation	Added details on Number status; overall reorganization of Number Management content
VOSS-643: System Monitoring Enhancements (EKB-8744: Add capabilty to stream all platform log files to a remote syslog server)	Platform Guide: Release 21.1	Log Streaming
VOSS-643: System Monitoring Enhancements (EKB-8453: Monitor nginx certificate expiry)	Platform Guide: Release 21.1	SNMP Trap: Web Certificate Expiry
VOSS-643: System Monitoring Enhancements (EKB-8452: Monitor lock/unlock events for Self-service/admin users)	Platform Guide: Release 21.1	Audit Log Format and Details
VOSS-643: System Monitoring Enhancements (EKB-8451: Monitor lock/unlock events for platform CLI users)	Platform Guide: Release 21.1	Audit Log Format and Details
VOSS-634: PLACEHOLDER (EKB-3035: Expose Move Subscriber in BAP)	Provider Core Feature Guide: Release 20.1.1	Move Subscriber
	Enterprise Core Feature Guide: Release 20.1.1	Move Subscriber
	Business Admin Portal Guide: Release 20.1.1	Move Subscriber
VOSS-620: Provide warning prompts for purge data syncs	Provider Core Feature Guide: Release 20.1.1	Data Sync Types	Added a note that Purge Syncs created when adding a CUCM, CUC, LDAP or UCCX server type are disabled by default.
	Enterprise Core Feature Guide: Release 20.1.1	Data Sync Types	Added a note that Purge Syncs created when adding a CUCM, CUC, LDAP or UCCX server type are disabled by default.
VOSS-618: Add Enhanced Provider and Customer Menu set for Provider Deployments	Provider Core Feature Guide: Release 20.1.1	Best Practices Menus	New topic: features and use of Best Practices Menus (Enhanced menus)
	Enterprise Core Feature Guide: Release 20.1.1	Best Practices Menus	New topic: features and use of Best Practices Menus (Enhanced menus)
VOSS-612: Audit log filtering	Platform Guide: Release 20.1.1	Log Types	Added details on Audit Log Rules
	Platform Guide: Release 20.1.1	Audit Log Rule Sets	Added details on Audit Log Rules
VOSS-592: Multi-cluster FAC Management	Provider Core Feature Guide: Release 20.1.1	Forced Authorization Codes (FAC)	New topic: Forced Authorization Codes
	Enterprise Core Feature Guide: Release 20.1.1	Forced Authorization Codes (FAC)	New topic: Forced Authorization Codes
VOSS-568: Support for customer-specific SSO URLs	Provider Core Feature Guide: Release 20.1.1	Configure Single Sign-On for VOSS-4-UC	Added note that users of customer specific hosts need to regenerate SSO metadata for submission.
	Enterprise Core Feature Guide: Release 20.1.1	Configure Single Sign-On for VOSS-4-UC	Added note that users of customer specific hosts need to regenerate SSO metadata for submission.
VOSS-551: User Management Overhaul (EKB-7522: Sync type: Update User schema to include sync type)	Provider Core Feature Guide: Release 20.1.1	View Users
	Enterprise Core Feature Guide: Release 20.1.1	View Users
VOSS-551: User Management Overhaul (EKB-7380: Auth update: LDAP and SSO server schema changes)	Provider Core Feature Guide: Release 20.1.1	Set up an LDAP Server
	Provider Core Feature Guide: Release 20.1.1	User Authentication Methods
	Provider Core Feature Guide: Release 20.1.1	Configure Single Sign-On for VOSS-4-UC
	Enterprise Core Feature Guide: Release 20.1.1	Set up an LDAP Server
	Enterprise Core Feature Guide: Release 20.1.1	User Authentication Methods
	Enterprise Core Feature Guide: Release 20.1.1	Configure Single Sign-On for VOSS-4-UC
VOSS-551: User Management Overhaul (EKB-6537: Support for a mechanism to override authentication method for QAS and Data Sync)	Provider Core Feature Guide: Release 20.1.1	Global Settings
	Enterprise Core Feature Guide: Release 20.1.1	Global Settings
	Advanced Configuration Guide: Release 20.1.1	Global Settings
	Provider HCS Dial Plan Management Support Guide: Release 20.1.1	Global Settings
VOSS-551: User Management Overhaul (EKB-4798: Define and Update new data/User Schema)	Provider Core Feature Guide: Release 20.1.1	View Users
	Enterprise Core Feature Guide: Release 20.1.1	View Users
VOSS-551: User Management Overhaul (EKB-4393: Create and share impact assessment document with customers)	Provider Core Feature Guide: Release 20.1.1	User Management Overview
	Enterprise Core Feature Guide: Release 20.1.1	User Management Overview
VOSS-551: User Management Overhaul (EKB-4383: Update default RBAC (FDPs, CFTs, MLs, APs) to remove deprecated models)	Provider Core Feature Guide: Release 20.1.1	View a User’s Provisioning Status
	Provider Core Feature Guide: Release 20.1.1	Configure Single Sign-On for VOSS-4-UC
	Enterprise Core Feature Guide: Release 20.1.1	View a User’s Provisioning Status
	Enterprise Core Feature Guide: Release 20.1.1	Configure Single Sign-On for VOSS-4-UC
VOSS-551: User Management Overhaul	Provider Core Feature Guide: Release 20.1.1	Set up LDAP for User Synchronization
	Provider Core Feature Guide: Release 20.1.1	Add an Admin User
	Provider Core Feature Guide: Release 20.1.1	Update a User
	Provider Core Feature Guide: Release 20.1.1	User Login Options by Authentication Method and Server Authentication Scope
	Provider Core Feature Guide: Release 20.1.1	User Management Scenarios
	Provider Core Feature Guide: Release 20.1.1	User Sync Source
	Provider Core Feature Guide: Release 20.1.1	User Field Mapping
	Enterprise Core Feature Guide: Release 20.1.1	Set up LDAP for User Synchronization
	Enterprise Core Feature Guide: Release 20.1.1	Add an Admin User
	Enterprise Core Feature Guide: Release 20.1.1	Update a User
	Enterprise Core Feature Guide: Release 20.1.1	User Login Options by Authentication Method and Server Authentication Scope
	Enterprise Core Feature Guide: Release 20.1.1	User Management Scenarios
	Enterprise Core Feature Guide: Release 20.1.1	User Sync Source
	Enterprise Core Feature Guide: Release 20.1.1	User Field Mapping
VOSS-519: Improve LBO Gateway Management	Provider Core Feature Guide: Release 20.1.1	Quick Add SIP Gateway
VOSS-483: Productize Analogue Gateway Adaptation	Provider Core Feature Guide: Release 20.1.1	Set up an Analog Gateway	New topic: Add Port to Analog Gateway
	Provider Core Feature Guide: Release 20.1.1	Add Port to Analog Gateway	New topic: Add Port to Analog Gateway
	Provider Core Feature Guide: Release 20.1.1	Overbuild Analog Gateway	New topic: Add Port to Analog Gateway
	Enterprise Core Feature Guide: Release 20.1.1	Set up an Analog Gateway	New topic: Add Port to Analog Gateway
	Enterprise Core Feature Guide: Release 20.1.1	Add Port to Analog Gateway	New topic: Add Port to Analog Gateway
	Enterprise Core Feature Guide: Release 20.1.1	Overbuild Analog Gateway	New topic: Add Port to Analog Gateway
EKB-9816: Enable Mobility for the User automatically when adding a Personal Phone entry or enabling Personal Phone Management	Provider Core Feature Guide: Release 21.1	Add Subscribers
	Enterprise Core Feature Guide: Release 21.1	Add Subscribers
EKB-9773: Generic Dial Plan: Add field “prefixDn” to SIP Trunk Dial Plan Model	Provider Core Feature Guide: Release 21.1	Dial Plan Models
	Enterprise Core Feature Guide: Release 21.1	Dial Plan Models
EKB-9459: Add Phone Expansion Module fields (Module 1, 2 and 3) to Phones SDE Extract	Platform Guide: Release 21.1	Phones Data Export
	Licensing and Subscriber Data Export Guide: Release 21.1	Phones Data Export
EKB-9170: Create new function fn.match_model_filter_criteria	Advanced Configuration Guide: Release 21.1	Model Filters
EKB-9104: Flow through provisioning (Zero touch provisioning)	Provider Core Feature Guide: Release 21.1	Global Settings
	Provider Core Feature Guide: Release 21.1	Flow Through Provisioning Criteria
	Enterprise Core Feature Guide: Release 21.1	Global Settings
	Enterprise Core Feature Guide: Release 21.1	Flow Through Provisioning Criteria
	Advanced Configuration Guide: Release 21.1	Global Settings
	Provider HCS Dial Plan Management Support Guide: Release 21.1	Global Settings
EKB-8995: Add support for Single Sign-On	Provider Core Feature Guide: Release 21.1	SSO Users and Login
	Provider Core Feature Guide: Release 21.1	Configure Single Sign-On for VOSS-4-UC
	Enterprise Core Feature Guide: Release 21.1	SSO Users and Login
	Enterprise Core Feature Guide: Release 21.1	Configure Single Sign-On for VOSS-4-UC
EKB-8974: Expose ‘Prepend Digits’ and ‘Wait for Additional Digits Timer’ fields on Auto Attendant Caller Input tab	Provider Core Feature Guide: Release 21.1	Modify a Call Handler (Auto Attendant)
	Enterprise Core Feature Guide: Release 21.1	Modify a Call Handler (Auto Attendant)
EKB-8338: Add support to specify the managed Site and Subscription for Webex Teams	Provider Core Feature Guide: Release 21.1	Webex Teams Licenses
	Provider Core Feature Guide: Release 21.1	Create Webex Teams Service
	Enterprise Core Feature Guide: Release 21.1	Webex Teams Licenses
	Enterprise Core Feature Guide: Release 21.1	Create Webex Teams Service
EKB-8282: app multi_install requires delete-on-success	Platform Guide: Release 21.1	Installing Applications
EKB-8222: Add new Direction in Macro Evaluator, fulltree, for searching up and down the hierarchy	Advanced Configuration Guide: Release 21.1	SELECT FROM WHERE Macro Syntax
EKB-8205: Create new function, fn.generic_device_model_custom_operation, to return results of device model custom operation to workflow context	Advanced Configuration Guide: Release 21.1	CUCM and Device Functions	New function: fn.generic_device_model_custom_operation
EKB-8033: New macro function regex_match required for EKB-7392	Advanced Configuration Guide: Release 21.1	String Functions	Added new macro function regex_match
EKB-7914: Move Subscriber - Line Template should be processed / evaluated at target site level	Advanced Configuration Guide: Release 20.1.1	Named Macros - Site Defaults Line
EKB-7768: Webex Room Device Activation for Workspace message is generated in error	Advanced Configuration Guide: Release 20.1.1	Time Functions	Added new general purpose function, fn.compare_timestamps, for comparing time stamps.
EKB-7570: Create macro function to perform HTTP GET	Advanced Configuration Guide: Release 21.1	HTTP Functions
EKB-7520: Add new function to return the Device Pool referenced by the least amount of Phones for a Site	Advanced Configuration Guide: Release 21.1	CUCM and Device Functions	New macro function: fn.get_least_used_site_devicepool is available.
EKB-7504: Add Microsoft to VOSS Audit File	Provider Core Feature Guide: Release 21.1	Create a Customer
	Enterprise Core Feature Guide: Release 21.1	Create a Customer
	Provider HCS Dial Plan Management Support Guide: Release 21.1	Create a Customer
	Licensing and Subscriber Data Export Guide: Release 21.1	Detail License Customer Aggregate Data Export
	Licensing and Subscriber Data Export Guide: Release 21.1	License Anonymous Customer Aggregate Data Export
EKB-7436: Implement short term safe-guard against deleting a bulk of users	Provider Core Feature Guide: Release 21.1	Data Sync Types
	Enterprise Core Feature Guide: Release 21.1	Data Sync Types
	Advanced Configuration Guide: Release 21.1	Pull Sync Delete Threshold
EKB-7163: Move Subscriber - Add ability to select Feature Template once the Phone Config or Line Config Profile has been selected	Provider Core Feature Guide: Release 20.1.1	Move Subscriber
	Enterprise Core Feature Guide: Release 20.1.1	Move Subscriber
	Business Admin Portal Guide: Release 20.1.1	Move Subscriber
EKB-7156: Move Subscriber - Phone Type title to Phone Profile	Provider Core Feature Guide: Release 20.1.1	Move Subscriber	Changed “Phone Type” to “Device Phone Profile” under Desk Phone Configuration.
	Enterprise Core Feature Guide: Release 20.1.1	Move Subscriber	Changed “Phone Type” to “Device Phone Profile” under Desk Phone Configuration.
	Business Admin Portal Guide: Release 20.1.1	Move Subscriber	Changed “Phone Type” to “Device Phone Profile” under Desk Phone Configuration.
EKB-6817: Number Inventory Usage tab breaks if multiple Hunt Groups are added with the same DN	Provider Core Feature Guide: Release 20.1.1	Number Status and Usage	Added details on Number status; overall reorganization of Number Management content
	Provider Core Feature Guide: Release 20.1.1	Line Search	Added details on Number status; overall reorganization of Number Management content
	Enterprise Core Feature Guide: Release 20.1.1	Number Status and Usage	Added details on Number status; overall reorganization of Number Management content
	Enterprise Core Feature Guide: Release 20.1.1	Line Search	Added details on Number status; overall reorganization of Number Management content
	Provider HCS Dial Plan Management Support Guide: Release 20.1.1	Number Status and Usage	Added details on Number status; overall reorganization of Number Management content
	Business Admin Portal Guide: Release 20.1.1	Number Inventory	Added details on Number status; overall reorganization of Number Management content
EKB-6758: Move Subscriber - Allow Provider Lvl Subscribers to be moved	Provider Core Feature Guide: Release 20.1.1	Move Subscriber
	Enterprise Core Feature Guide: Release 20.1.1	Move Subscriber
	Business Admin Portal Guide: Release 20.1.1	Move Subscriber
EKB-6710: Counts on Subscriber page are not correctly counting Subscribers for LDAP and Local	Business Admin Portal Guide: Release 20.1.1	Subscribers
EKB-6669: Update data/Settings to skip workflows for ignored changes on device/ldap/userProxy	Advanced Configuration Guide: Release 20.1.1	Data Sync Blacklist
EKB-6059: Productize Manage AD LDAP Users Adaptation	Provider Core Feature Guide: Release 20.1.1	Set up an LDAP Server
	Provider Core Feature Guide: Release 20.1.1	Add an Admin User
	Provider Core Feature Guide: Release 20.1.1	Update a User
	Enterprise Core Feature Guide: Release 20.1.1	Set up an LDAP Server
	Enterprise Core Feature Guide: Release 20.1.1	Add an Admin User
	Enterprise Core Feature Guide: Release 20.1.1	Update a User
EKB-5993: PLACEHOLDER	Business Admin Portal Guide: Release 21.1	Introduction to the Business Administration Portal
EKB-5780: UC app connectivity monitoring probes must be performed on each UN	Advanced Configuration Guide: Release 20.1.1	UC Apps Reachability	Added note that reachability is tested from all unified nodes.
EKB-5747: Provide control over fields and format of corporate directory display	Provider Core Feature Guide: Release 20.1.1	Phone Services Feature Setup	Added details about corp_dir_format.
	Enterprise Core Feature Guide: Release 20.1.1	Phone Services Feature Setup	Added details about corp_dir_format.
EKB-5682: Timestamp on internal directory number extra6 to be Melbourne time	Advanced Configuration Guide: Release 20.1.1	Time Functions	Added details on fn.now_in_tz.
EKB-5670: Existing CUCM LDAP Synced users not showing in BAP view/AddSubscriberFromProfile	Business Admin Portal Guide: Release 21.1	Subscribers	Added details about the new Services panel. Releases: 19.3.3-Patch, 19.3.4 and 21.1.1.
EKB-5610: Add support for tar.gz to app multi_install command	Platform Guide: Release 20.1.1	Installing Applications	Releases: 19.3.3-Patch, 19.3.4, 20.1.1.
EKB-5576: Update Rule Model Hierarchy Type for E164 to DN Association to allow execution at Site level only	Provider Core Feature Guide: Release 20.1.1	Manage Range of Internal Numbers Associated with a Range of E164 Numbers
	Provider Core Feature Guide: Release 20.1.1	Manage Single Internal Numbers Associated with a Range of E164 Numbers
	Provider HCS Dial Plan Management Support Guide: Release 20.1.1	Manage Range of Internal Numbers Associated with a Range of E164 Numbers
	Provider HCS Dial Plan Management Support Guide: Release 20.1.1	Manage Single Internal Numbers Associated with a Range of E164 Numbers
EKB-5475: Update SDE to run off secondary unified nodes	Platform Guide: Release 20.1.1	Subscriber Data Export Command
	Licensing and Subscriber Data Export Guide: Release 20.1.1	Subscriber Data Export Command
EKB-5454: Include patch and adaptation log in license audit zip file	Licensing and Subscriber Data Export Guide: Release 20.1.1	File Details
EKB-5431: Set the device limit to 10 for a licensed user	Licensing and Subscriber Data Export Guide: Release 20.1.1	Detail License Customer Aggregate Data Export
	Licensing and Subscriber Data Export Guide: Release 20.1.1	License Anonymous Customer Aggregate Data Export
EKB-5146: Manual runs of license audit do not complete (without screen session)	Platform Guide: Release 20.1.1	Subscriber Data Export Command	Added a note that “screen” needs to be run before the export commands are used.
	Licensing and Subscriber Data Export Guide: Release 20.1.1	Schedule Details	Added a note that “screen” needs to be run before the export commands are used.
	Licensing and Subscriber Data Export Guide: Release 20.1.1	Subscriber Data Export Command	Added a note that “screen” needs to be run before the export commands are used.
EKB-5144: Update default Phone Status collection to be enabled	Advanced Configuration Guide: Release 20.1.1	Activate Phone Status Service	Indicate the “Activate Phone Status Service” setting in data/Settings is enabled by default.
	Advanced Configuration Guide: Release 20.1.1	System Monitoring Configuration	Indicate the “Activate Phone Status Service” setting in data/Settings is enabled by default.
EKB-4891: CLI command to install multiple patches in order	Platform Guide: Release 20.1.1	Installing Applications	Added details on new command: app multi_install. Releases: 19.3.3-Patch, 19.3.4, 20.1.1.
EKB-4777: Add ex-directory capability to phone services directory	Provider Core Feature Guide: Release 20.1.1	Phone Services Feature Setup
	Enterprise Core Feature Guide: Release 20.1.1	Phone Services Feature Setup
EKB-4666: Implement list operation to refresh status and IP address for a list of phones	Provider Core Feature Guide: Release 20.1.1	Configure Phones
	Enterprise Core Feature Guide: Release 20.1.1	Configure Phones
EKB-4663: List View selections are not clearing beyond export/transactions	Provider Core Feature Guide: Release 20.1.1	Selecting Items	Added “Important Things to Consider when Selecting Items” heading
	Enterprise Core Feature Guide: Release 20.1.1	Selecting Items	Added “Important Things to Consider when Selecting Items” heading
EKB-4642: Improve RIS API data collection performance	Advanced Configuration Guide: Release 20.1.1	Activate Phone Status Service	New topic: Phone Status Service
	Advanced Configuration Guide: Release 20.1.1	System Monitoring Configuration	New topic: Phone Status Service
EKB-4471: Extension dropdown when adding Voicemail should not show numbers which are already configured for Voicemail	Provider Core Feature Guide: Release 20.1.1	Add Subscribers
	Enterprise Core Feature Guide: Release 20.1.1	Add Subscribers
	Enterprise Core Feature Guide: Release 20.1.1	Voicemail: Overview
EKB-4360: Clear filter action always showing regardless if a filter is set or not (transaction list)	Business Admin Portal Guide: Release 20.1.1	View Transactions	Added note to introduce and describe the “Clear filter” (X) icon.
EKB-4188: Drop-downs in new portal do not support paging which results in slow performance loading options	Business Admin Portal Guide: Release 20.1.1	Search in Drop-Down Lists	New topic: Search in a Drop-Down List.
EKB-4170: Make dashboard counters part of the Landing Page config	Provider Core Feature Guide: Release 20.1.1	Landing Pages Field Reference
	Enterprise Core Feature Guide: Release 20.1.1	Landing Pages Field Reference
EKB-4160: Macro function to remove non ASCII characters	Advanced Configuration Guide: Release 20.1.1	String Functions
EKB-4149: The system download command fails when URL is percent-encoded	Platform Guide: Release 20.1.1	Network URI specification	Added note on percent-encoding
EKB-4115: Hourly SNMP Trap WARNING: High CPU usage	Platform Guide: Release 20.1.1	SNMP Trap: Excessive Load	Removed High CPU usage.
EKB-4053: UserOPS Workflows in QuickAddSubscriber and relationSubscriberPhone results in CUCM Purge of existing Phones	Provider Core Feature Guide: Release 20.1.1	Global Settings	A new Global Settings entry added.
	Enterprise Core Feature Guide: Release 20.1.1	Global Settings	A new Global Settings entry added.
	Advanced Configuration Guide: Release 20.1.1	Global Settings	A new Global Settings entry added.
	Provider HCS Dial Plan Management Support Guide: Release 20.1.1	Global Settings	A new Global Settings entry added.
EKB-3608: Support a mechanism to clear resource tags	API Guide: Release 20.1.1	API Parameters
EKB-10133: Update “default’ Business Admin Portal Profile to Allow Switch to Admin Portal	Provider Core Feature Guide: Release 21.1	Business Admin Portal Profiles
	Enterprise Core Feature Guide: Release 21.1	Business Admin Portal Profiles
	Business Admin Portal Guide: Release 21.1	Business Admin Portal Profiles
EKB-10048: Allow fields to be exempt from device overwrite check in Settings	Advanced Configuration Guide: Release 21.1	Device Overwrite Check Exemptions