Onboard and Offboard Microsoft Users

Onboarding a Microsoft user involves importing users and related data to the customer level from the Microsoft Cloud service, and then moving users to the correct sites as fully provisioned subscribers.

Automated workflows configure imported objects once changes are synced in, and apply the required configuration, policies, and licenses. This means administrators won’t need to continually monitor the sync, or to perform additional steps to complete the process.

Once synced in (at the customer or site level), administrators can manage Microsoft users and subscribers via a single interface and login, from within the VOSS-4-UC Admin Portal. To maintain data integrity, to manage licenses, and to automate number auditing for synced in users, regular, targeted backend syncs poll for changes made at the device model layer.

Onboard Microsoft Users

VOSS-4-UC provides two onboarding options for Microsoft users:

Sync users to customer level, and then to sites

VOSS-4-UC Configuration and Sync

This option starts with an initial import of dial plans, policies, licenses, and Microsoft users, to the customer level (sync all to the tenant).

Then you will need to set up the configuration and user move criteria before moving users to the sites (set up model filter criteria, site defaults, quick add groups, subscriber profiles, and number inventory).

Finally, you have two options to move users to the sites as fully provisioned subscribers:

  • Run the overbuild to move multiple users to your sites at once.
  • Add single users via Quick Add Subscriber (QAS)

When moving users to site, the VOSS-4-UC automated workflow applies the required configuration, services, lines, policies, and licenses.
Sync users directly to sites

Sync with Flow Through

In this option, you run the initial sync together with flow through provisioning. In this case, you start by setting up the configuration and user move criteria before running the initial sync. That is, to set up the model filter criteria, site defaults, quick add groups, and subscriber profiles.

In addition, you will need to:

  • Configure flow through provisioning criteria
  • Enable flow through in the Global Settings

Once changes are synced in from the Microsoft Cloud, VOSS-4-UC automated workflows move the tenant dial plan, policies, and licenses to the customer level, and moves users directly to the appropriate sites as fully provisioned subscribers.

Offboard a User

This procedure offboards a user.

  1. Log in to the Admin Portal.
  2. Go to MS Subscriber Management > Subscribers.
  3. Click on the relevant subscriber.
  4. On the MS Licenses tab, delete the licenses.