What’s New by Document

Provider Core Feature Guide: Release 20.1.1

  • EKB-4053: UserOPS Workflows in QuickAddSubscriber and relationSubscriberPhone results in CUCM Purge of existing Phones. See: Global Settings

    A new Global Settings entry added.

  • EKB-4170: Make dashboard counters part of the Landing Page config. See: Landing Pages Field Reference

  • EKB-4471: Extension dropdown when adding Voicemail should not show numbers which are already configured for Voicemail. See: Add Subscribers

  • EKB-4663: List View selections are not clearing beyond export/transactions. See: Selecting Items

    Added “Important Things to Consider when Selecting Items” heading

  • EKB-4666: Implement list operation to refresh status and IP address for a list of phones. See: Configure Phones

  • EKB-4777: Add ex-directory capability to phone services directory. See: Phone Services Feature Setup

  • EKB-5576: Update Rule Model Hierarchy Type for E164 to DN Association to allow execution at Site level only. See: Manage Range of Internal Numbers Associated with a Range of E164 Numbers

  • EKB-5576: Update Rule Model Hierarchy Type for E164 to DN Association to allow execution at Site level only. See: Manage Single Internal Numbers Associated with a Range of E164 Numbers

  • EKB-5747: Provide control over fields and format of corporate directory display. See: Phone Services Feature Setup

    Added details about corp_dir_format.

  • EKB-6059: Productize Manage AD LDAP Users Adaptation. See: Set up an LDAP Server

  • EKB-6059: Productize Manage AD LDAP Users Adaptation. See: Add an Admin User

  • EKB-6059: Productize Manage AD LDAP Users Adaptation. See: Update a User

  • EKB-6758: Move Subscriber - Allow Provider Lvl Subscribers to be moved. See: Move Subscriber

  • EKB-6817: Number Inventory Usage tab breaks if multiple Hunt Groups are added with the same DN. See: Number Status and Usage

    Added details on Number status; overall reorganization of Number Management content

  • EKB-6817: Number Inventory Usage tab breaks if multiple Hunt Groups are added with the same DN. See: Line Search

    Added details on Number status; overall reorganization of Number Management content

  • EKB-7156: Move Subscriber - Phone Type title to Phone Profile. See: Move Subscriber

    Changed “Phone Type” to “Device Phone Profile” under Desk Phone Configuration.

  • EKB-7163: Move Subscriber - Add ability to select Feature Template once the Phone Config or Line Config Profile has been selected. See: Move Subscriber

  • VOSS-483: Productize Analogue Gateway Adaptation. See: Set up an Analog Gateway

    New topic: Add Port to Analog Gateway

  • VOSS-483: Productize Analogue Gateway Adaptation. See: Add Port to Analog Gateway

    New topic: Add Port to Analog Gateway

  • VOSS-483: Productize Analogue Gateway Adaptation. See: Overbuild Analog Gateway

    New topic: Add Port to Analog Gateway

  • VOSS-519: Improve LBO Gateway Management. See: Quick Add SIP Gateway

  • VOSS-551: User Management Overhaul (EKB-7380: Auth update: LDAP and SSO server schema changes). See: Set up an LDAP Server

  • VOSS-551: User Management Overhaul. See: Set up LDAP for User Synchronization

  • VOSS-551: User Management Overhaul (EKB-4393: Create and share impact assessment document with customers). See: User Management Overview

  • VOSS-551: User Management Overhaul (EKB-4798: Define and Update new data/User Schema). See: View Users

  • VOSS-551: User Management Overhaul (EKB-7522: Sync type: Update User schema to include sync type). See: View Users

  • VOSS-551: User Management Overhaul. See: Add an Admin User

  • VOSS-551: User Management Overhaul. See: Update a User

  • VOSS-551: User Management Overhaul (EKB-4383: Update default RBAC (FDPs, CFTs, MLs, APs) to remove deprecated models). See: View a User’s Provisioning Status

  • VOSS-551: User Management Overhaul (EKB-7380: Auth update: LDAP and SSO server schema changes). See: User Authentication Methods

  • VOSS-551: User Management Overhaul. See: User Login Options by Authentication Method and Server Authentication Scope

  • VOSS-551: User Management Overhaul. See: User Management Scenarios

  • VOSS-551: User Management Overhaul. See: User Sync Source

  • VOSS-551: User Management Overhaul. See: User Field Mapping

  • VOSS-551: User Management Overhaul (EKB-6537: Support for a mechanism to override authentication method for QAS and Data Sync). See: Global Settings

  • VOSS-551: User Management Overhaul (EKB-4383: Update default RBAC (FDPs, CFTs, MLs, APs) to remove deprecated models). See: Configure Single Sign-On for VOSS-4-UC

  • VOSS-551: User Management Overhaul (EKB-7380: Auth update: LDAP and SSO server schema changes). See: Configure Single Sign-On for VOSS-4-UC

  • VOSS-568: Support for customer-specific SSO URLs. See: Configure Single Sign-On for VOSS-4-UC

    Added note that users of customer specific hosts need to regenerate SSO metadata for submission.

  • VOSS-592: Multi-cluster FAC Management. See: Forced Authorization Codes (FAC)

    New topic: Forced Authorization Codes

  • VOSS-618: Add Enhanced Provider and Customer Menu set for Provider Deployments. See: Best Practices Menus

    New topic: features and use of Best Practices Menus (Enhanced menus)

  • VOSS-620: Provide warning prompts for purge data syncs. See: Data Sync Types

    Added a note that Purge Syncs created when adding a CUCM, CUC, LDAP or UCCX server type are disabled by default.

  • VOSS-634: PLACEHOLDER (EKB-3035: Expose Move Subscriber in BAP). See: Move Subscriber

  • VOSS-651: Number Inventory Improvements. See: Number Inventory Overview

    Added details on Number status; overall reorganization of Number Management content

  • VOSS-651: Number Inventory Improvements. See: Number Status and Usage

    Added details on Number status; overall reorganization of Number Management content

  • VOSS-651: Number Inventory Improvements. See: Number Range Management

    Added details on Number status; overall reorganization of Number Management content

  • VOSS-651: Number Inventory Improvements. See: Number Cooling

    Added details on Number status; overall reorganization of Number Management content

  • VOSS-651: Number Inventory Improvements. See: Number Reservation

    Added details on Number status; overall reorganization of Number Management content

  • VOSS-660: Add Phone Device to User Tool. See: Add Device to User

    New topic: Add Device to User

  • VOSS-667: Clusterwide Call Park and Directed Call Park. See: Call Park Management

  • VOSS-670: Small Enhancements 20.1.1 (EKB-5233: Ability to see and update the JSON data for a record in the admin portal). See: Editing Items

  • VOSS-670: Small Enhancements 20.1.1 (EKB-4062: Add custom boolean and string fields to Site Default Doc schema). See: Modify Site Defaults

  • VOSS-670: Small Enhancements 20.1.1 (EKB-5199: Replace all Href instances for Views in default Menus with the Model Type of View). See: Create a Menu Layout

  • VOSS-670: Small Enhancements 20.1.1 (EKB-3923: Add Line Delete functionality for cases where Lines are removed from Devices). See: Line Delete Preferences

  • VOSS-670: Small Enhancements 20.1.1 (EKB-3785: List view summary attributes must honor FDP title overrides). See: Field Display Policies

  • VOSS-670: Small Enhancements 20.1.1 (EKB-4802: Allow system level transactions to be hidden from the transaction log). See: Filtering Transactions

  • VOSS-670: Small Enhancements 20.1.1 (EKB-4370: Make data sync fail immediately when there is an incorrect MIF). See: Model Instance Filter

  • VOSS-670: Small Enhancements 20.1.1 (EKB-4868: Create menu diff tool). See: Menu Diff Tool

  • VOSS-676: New Administration Portal (EKB-3318: New GUI must support the Cache Control Policy for each model type). See: Editing Items

  • VOSS-687: Provide Extension Mobility Management in BAP Portal (EKB-4500: Add new Device Profile Relation). See: Add Subscribers

    New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.

  • VOSS-687: Provide Extension Mobility Management in BAP Portal (EKB-4500: Add new Device Profile Relation). See: Extension Mobility

    New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.

  • VOSS-687: Provide Extension Mobility Management in BAP Portal (EKB-4500: Add new Device Profile Relation). See: Standalone Extension Mobility

    New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.

  • VOSS-689: Improve usability of Media Termination Point, Transcoder and Conference resources. See: Media Resources

    New topic: added details on the management of media resources.

  • VOSS-692: Reset/Restart all phones in a Site. See: Reset-Restart Site Phones

  • VOSS-712: Ability to upload MOH files. See: Music on Hold (MOH) File Management

    New topic: Music on Hold File Management

  • VOSS-719: Allow Auto Attendant pilot number to be modifiable and optional (EKB-5821: Callhandler: make Pilot number optional). See: Add Call Handler (Auto Attendant)

  • VOSS-719: Allow Auto Attendant pilot number to be modifiable and optional (EKB-5821: Callhandler: make Pilot number optional). See: Modify a Call Handler (Auto Attendant)

  • VOSS-719: Allow Auto Attendant pilot number to be modifiable and optional (EKB-5720: SysCallhandler: Expose ‘Transfer Action’ settings (under Transfer Rules tab)). See: Modify a Call Handler (Auto Attendant)

  • VOSS-722: VOSS Phone Server Solution. See: VOSS Phone Server Overview

    New feature: added details on managing the VOSS Phone server and VOSS Phones.

  • VOSS-722: VOSS Phone Server Solution. See: Managing VOSS Phone Servers

    New feature: added details on managing the VOSS Phone server and VOSS Phones.

  • VOSS-722: VOSS Phone Server Solution. See: VOSS Phones

    New feature: added details on managing the VOSS Phone server and VOSS Phones.

Provider Core Feature Guide: Release 21.1

Enterprise Core Feature Guide: Release 20.1.1

  • EKB-4053: UserOPS Workflows in QuickAddSubscriber and relationSubscriberPhone results in CUCM Purge of existing Phones. See: Global Settings

    A new Global Settings entry added.

  • EKB-4170: Make dashboard counters part of the Landing Page config. See: Landing Pages Field Reference

  • EKB-4471: Extension dropdown when adding Voicemail should not show numbers which are already configured for Voicemail. See: Add Subscribers

  • EKB-4471: Extension dropdown when adding Voicemail should not show numbers which are already configured for Voicemail. See: Voicemail: Overview

  • EKB-4663: List View selections are not clearing beyond export/transactions. See: Selecting Items

    Added “Important Things to Consider when Selecting Items” heading

  • EKB-4666: Implement list operation to refresh status and IP address for a list of phones. See: Configure Phones

  • EKB-4777: Add ex-directory capability to phone services directory. See: Phone Services Feature Setup

  • EKB-5747: Provide control over fields and format of corporate directory display. See: Phone Services Feature Setup

    Added details about corp_dir_format.

  • EKB-6059: Productize Manage AD LDAP Users Adaptation. See: Set up an LDAP Server

  • EKB-6059: Productize Manage AD LDAP Users Adaptation. See: Add an Admin User

  • EKB-6059: Productize Manage AD LDAP Users Adaptation. See: Update a User

  • EKB-6758: Move Subscriber - Allow Provider Lvl Subscribers to be moved. See: Move Subscriber

  • EKB-6817: Number Inventory Usage tab breaks if multiple Hunt Groups are added with the same DN. See: Number Status and Usage

    Added details on Number status; overall reorganization of Number Management content

  • EKB-6817: Number Inventory Usage tab breaks if multiple Hunt Groups are added with the same DN. See: Line Search

    Added details on Number status; overall reorganization of Number Management content

  • EKB-7156: Move Subscriber - Phone Type title to Phone Profile. See: Move Subscriber

    Changed “Phone Type” to “Device Phone Profile” under Desk Phone Configuration.

  • EKB-7163: Move Subscriber - Add ability to select Feature Template once the Phone Config or Line Config Profile has been selected. See: Move Subscriber

  • VOSS-483: Productize Analogue Gateway Adaptation. See: Set up an Analog Gateway

    New topic: Add Port to Analog Gateway

  • VOSS-483: Productize Analogue Gateway Adaptation. See: Add Port to Analog Gateway

    New topic: Add Port to Analog Gateway

  • VOSS-483: Productize Analogue Gateway Adaptation. See: Overbuild Analog Gateway

    New topic: Add Port to Analog Gateway

  • VOSS-551: User Management Overhaul (EKB-7380: Auth update: LDAP and SSO server schema changes). See: Set up an LDAP Server

  • VOSS-551: User Management Overhaul. See: Set up LDAP for User Synchronization

  • VOSS-551: User Management Overhaul (EKB-4393: Create and share impact assessment document with customers). See: User Management Overview

  • VOSS-551: User Management Overhaul (EKB-4798: Define and Update new data/User Schema). See: View Users

  • VOSS-551: User Management Overhaul (EKB-7522: Sync type: Update User schema to include sync type). See: View Users

  • VOSS-551: User Management Overhaul. See: Add an Admin User

  • VOSS-551: User Management Overhaul. See: Update a User

  • VOSS-551: User Management Overhaul (EKB-4383: Update default RBAC (FDPs, CFTs, MLs, APs) to remove deprecated models). See: View a User’s Provisioning Status

  • VOSS-551: User Management Overhaul (EKB-7380: Auth update: LDAP and SSO server schema changes). See: User Authentication Methods

  • VOSS-551: User Management Overhaul. See: User Login Options by Authentication Method and Server Authentication Scope

  • VOSS-551: User Management Overhaul. See: User Management Scenarios

  • VOSS-551: User Management Overhaul. See: User Sync Source

  • VOSS-551: User Management Overhaul. See: User Field Mapping

  • VOSS-551: User Management Overhaul (EKB-6537: Support for a mechanism to override authentication method for QAS and Data Sync). See: Global Settings

  • VOSS-551: User Management Overhaul (EKB-4383: Update default RBAC (FDPs, CFTs, MLs, APs) to remove deprecated models). See: Configure Single Sign-On for VOSS-4-UC

  • VOSS-551: User Management Overhaul (EKB-7380: Auth update: LDAP and SSO server schema changes). See: Configure Single Sign-On for VOSS-4-UC

  • VOSS-568: Support for customer-specific SSO URLs. See: Configure Single Sign-On for VOSS-4-UC

    Added note that users of customer specific hosts need to regenerate SSO metadata for submission.

  • VOSS-592: Multi-cluster FAC Management. See: Forced Authorization Codes (FAC)

    New topic: Forced Authorization Codes

  • VOSS-618: Add Enhanced Provider and Customer Menu set for Provider Deployments. See: Best Practices Menus

    New topic: features and use of Best Practices Menus (Enhanced menus)

  • VOSS-620: Provide warning prompts for purge data syncs. See: Data Sync Types

    Added a note that Purge Syncs created when adding a CUCM, CUC, LDAP or UCCX server type are disabled by default.

  • VOSS-634: PLACEHOLDER (EKB-3035: Expose Move Subscriber in BAP). See: Move Subscriber

  • VOSS-651: Number Inventory Improvements. See: Number Inventory Overview

    Added details on Number status; overall reorganization of Number Management content

  • VOSS-651: Number Inventory Improvements. See: Number Status and Usage

    Added details on Number status; overall reorganization of Number Management content

  • VOSS-651: Number Inventory Improvements. See: Number Range Management

    Added details on Number status; overall reorganization of Number Management content

  • VOSS-651: Number Inventory Improvements. See: Number Cooling

    Added details on Number status; overall reorganization of Number Management content

  • VOSS-651: Number Inventory Improvements. See: Number Reservation

    Added details on Number status; overall reorganization of Number Management content

  • VOSS-660: Add Phone Device to User Tool. See: Add Device to User

    New topic: Add Device to User

  • VOSS-667: Clusterwide Call Park and Directed Call Park. See: Call Park Management

  • VOSS-670: Small Enhancements 20.1.1 (EKB-5233: Ability to see and update the JSON data for a record in the admin portal). See: Editing Items

  • VOSS-670: Small Enhancements 20.1.1 (EKB-4062: Add custom boolean and string fields to Site Default Doc schema). See: Modify Site Defaults

  • VOSS-670: Small Enhancements 20.1.1 (EKB-5199: Replace all Href instances for Views in default Menus with the Model Type of View). See: Create a Menu Layout

  • VOSS-670: Small Enhancements 20.1.1 (EKB-3923: Add Line Delete functionality for cases where Lines are removed from Devices). See: Line Delete Preferences

  • VOSS-670: Small Enhancements 20.1.1 (EKB-3785: List view summary attributes must honor FDP title overrides). See: Field Display Policies

  • VOSS-670: Small Enhancements 20.1.1 (EKB-4570: Generic DialPlan: Add DialPlan MultiCluster push Support). See: Multi-Cluster Dial Plan Maintenance

  • VOSS-670: Small Enhancements 20.1.1 (EKB-4802: Allow system level transactions to be hidden from the transaction log). See: Filtering Transactions

  • VOSS-670: Small Enhancements 20.1.1 (EKB-4370: Make data sync fail immediately when there is an incorrect MIF). See: Model Instance Filter

  • VOSS-670: Small Enhancements 20.1.1 (EKB-4868: Create menu diff tool). See: Menu Diff Tool

  • VOSS-676: New Administration Portal (EKB-3318: New GUI must support the Cache Control Policy for each model type). See: Editing Items

  • VOSS-687: Provide Extension Mobility Management in BAP Portal (EKB-4500: Add new Device Profile Relation). See: Add Subscribers

    New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.

  • VOSS-687: Provide Extension Mobility Management in BAP Portal (EKB-4500: Add new Device Profile Relation). See: Extension Mobility

    New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.

  • VOSS-687: Provide Extension Mobility Management in BAP Portal (EKB-4500: Add new Device Profile Relation). See: Standalone Extension Mobility

    New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.

  • VOSS-689: Improve usability of Media Termination Point, Transcoder and Conference resources. See: Media Resources

    New topic: added details on the management of media resources.

  • VOSS-692: Reset/Restart all phones in a Site. See: Reset-Restart Site Phones

  • VOSS-712: Ability to upload MOH files. See: Music on Hold (MOH) File Management

    New topic: Music on Hold File Management

  • VOSS-719: Allow Auto Attendant pilot number to be modifiable and optional (EKB-5821: Callhandler: make Pilot number optional). See: Add Call Handler (Auto Attendant)

  • VOSS-719: Allow Auto Attendant pilot number to be modifiable and optional (EKB-5821: Callhandler: make Pilot number optional). See: Modify a Call Handler (Auto Attendant)

  • VOSS-719: Allow Auto Attendant pilot number to be modifiable and optional (EKB-5720: SysCallhandler: Expose ‘Transfer Action’ settings (under Transfer Rules tab)). See: Modify a Call Handler (Auto Attendant)

  • VOSS-722: VOSS Phone Server Solution. See: VOSS Phone Server Overview

    New feature: added details on managing the VOSS Phone server and VOSS Phones.

  • VOSS-722: VOSS Phone Server Solution. See: Managing VOSS Phone Servers

    New feature: added details on managing the VOSS Phone server and VOSS Phones.

  • VOSS-722: VOSS Phone Server Solution. See: VOSS Phones

    New feature: added details on managing the VOSS Phone server and VOSS Phones.

Enterprise Core Feature Guide: Release 21.1

Architecture and Hardware Specification Guide: Release 20.1.1

  • N/A

Architecture and Hardware Specification Guide: Release 21.1

Installation Guide: Release 20.1.1

  • VOSS-724: Upgrade Robustness and Improvements 20.1.1 (EKB-5299: Make run of upgrade commands in screen mandatory). See: Using the screen command

Installation Guide: Release 21.1

Platform Guide: Release 20.1.1

  • EKB-4115: Hourly SNMP Trap WARNING: High CPU usage. See: SNMP Trap: Excessive Load

    Removed High CPU usage.

  • EKB-4149: The system download command fails when URL is percent-encoded. See: Network URI specification

    Added note on percent-encoding

  • EKB-4891: CLI command to install multiple patches in order. See: Installing Applications

    Added details on new command: app multi_install. Releases: 19.3.3-Patch, 19.3.4, 20.1.1.

  • EKB-5146: Manual runs of license audit do not complete (without screen session). See: Subscriber Data Export Command

    Added a note that “screen” needs to be run before the export commands are used.

  • EKB-5475: Update SDE to run off secondary unified nodes. See: Subscriber Data Export Command

  • EKB-5610: Add support for tar.gz to app multi_install command. See: Installing Applications

    Releases: 19.3.3-Patch, 19.3.4, 20.1.1.

  • VOSS-612: Audit log filtering. See: Log Types

    Added details on Audit Log Rules

  • VOSS-612: Audit log filtering. See: Audit Log Rule Sets

    Added details on Audit Log Rules

  • VOSS-661: Upgrade platform OS to Ubuntu 18.04 (EKB-4494: TLSv1.3 does not allow disabling of ciphers, and supercedes v1.1 and 1.2 completely). See: Web TLS Protocol Configuration

  • VOSS-670: Small Enhancements 20.1.1 (EKB-4964: Include install logs in log collect). See: Sending and Collecting Logs

  • VOSS-670: Small Enhancements 20.1.1 (EKB-5806: Write cluster check output to log file). See: Sending and Collecting Logs

  • VOSS-670: Small Enhancements 20.1.1 (EKB-4720: Change backups to run off secondary unified nodes). See: Create a Backup

  • VOSS-722: VOSS Phone Server Solution. See: Subscriber Data Export

    New feature: added details on managing the VOSS Phone server and VOSS Phones.

  • VOSS-724: Upgrade Robustness and Improvements 20.1.1 (EKB-5299: Make run of upgrade commands in screen mandatory). See: Using the screen command

  • VOSS-724: Upgrade Robustness and Improvements 20.1.1 (EKB-4942: Limit the output of cluster check platform to only failed indications). See: Cluster Check

  • VOSS-724: Upgrade Robustness and Improvements 20.1.1 (EKB-5579: Incorporate security check in cluster check). See: Cluster Check

  • VOSS-724: Upgrade Robustness and Improvements 20.1.1 (EKB-5603: Incorporate cluster status into cluster check). See: Cluster Check

  • VOSS-724: Upgrade Robustness and Improvements 20.1.1 (EKB-5298: Check on database weights for the cluster and report on discrepancies). See: Cluster Check

Platform Guide: Release 21.1

Advanced Configuration Guide: Release 20.1.1

  • EKB-4053: UserOPS Workflows in QuickAddSubscriber and relationSubscriberPhone results in CUCM Purge of existing Phones. See: Global Settings

    A new Global Settings entry added.

  • EKB-4160: Macro function to remove non ASCII characters. See: String Functions

  • EKB-4642: Improve RIS API data collection performance. See: Activate Phone Status Service

    New topic: Phone Status Service

  • EKB-4642: Improve RIS API data collection performance. See: System Monitoring Configuration

    New topic: Phone Status Service

  • EKB-5144: Update default Phone Status collection to be enabled. See: Activate Phone Status Service

    Indicate the “Activate Phone Status Service” setting in data/Settings is enabled by default.

  • EKB-5144: Update default Phone Status collection to be enabled. See: System Monitoring Configuration

    Indicate the “Activate Phone Status Service” setting in data/Settings is enabled by default.

  • EKB-5682: Timestamp on internal directory number extra6 to be Melbourne time. See: Time Functions

    Added details on fn.now_in_tz.

  • EKB-5780: UC app connectivity monitoring probes must be performed on each UN. See: UC Apps Reachability

    Added note that reachability is tested from all unified nodes.

  • EKB-6669: Update data/Settings to skip workflows for ignored changes on device/ldap/userProxy. See: Data Sync Blacklist

  • EKB-7768: Webex Room Device Activation for Workspace message is generated in error. See: Time Functions

    Added new general purpose function, fn.compare_timestamps, for comparing time stamps.

  • EKB-7914: Move Subscriber - Line Template should be processed / evaluated at target site level. See: Named Macros - Site Defaults Line

  • VOSS-551: User Management Overhaul (EKB-6537: Support for a mechanism to override authentication method for QAS and Data Sync). See: Global Settings

  • VOSS-651: Number Inventory Improvements. See: Number Management Functions

    Added details on Number status; overall reorganization of Number Management content

  • VOSS-670: Small Enhancements 20.1.1 (EKB-3785: List view summary attributes must honor FDP title overrides). See: Field Display Policies

  • VOSS-670: Small Enhancements 20.1.1 (EKB-3539: Add new field to Configuration Templates to define Feature Usage to enhance GUI rule filtering). See: Create a Configuration Template

  • VOSS-670: Small Enhancements 20.1.1 (EKB-4868: Create menu diff tool). See: Menu Diff Tool

Advanced Configuration Guide: Release 21.1

  • EKB-10048: Allow fields to be exempt from device overwrite check in Settings. See: Device Overwrite Check Exemptions

  • EKB-7436: Implement short term safe-guard against deleting a bulk of users. See: Pull Sync Delete Threshold

  • EKB-7520: Add new function to return the Device Pool referenced by the least amount of Phones for a Site. See: CUCM and Device Functions

    New macro function: fn.get_least_used_site_devicepool is available.

  • EKB-7570: Create macro function to perform HTTP GET. See: HTTP Functions

  • EKB-8033: New macro function regex_match required for EKB-7392. See: String Functions

    Added new macro function regex_match

  • EKB-8205: Create new function, fn.generic_device_model_custom_operation, to return results of device model custom operation to workflow context. See: CUCM and Device Functions

    New function: fn.generic_device_model_custom_operation

  • EKB-8222: Add new Direction in Macro Evaluator, fulltree, for searching up and down the hierarchy. See: SELECT FROM WHERE Macro Syntax

  • EKB-9104: Flow through provisioning (Zero touch provisioning). See: Global Settings

  • EKB-9170: Create new function fn.match_model_filter_criteria. See: Model Filters

  • VOSS-725: Webex Teams Device / Hybrid Call Management. See: Global Settings

    Added new general purpose function, fn.compare_timestamps, for comparing time stamps.

  • VOSS-790: Pexip Support. See: Global Settings

  • VOSS-794: Improve transaction log management (EKB-8517: Mechanism to override transaction log level for data sync execution). See: Transaction Log Levels

  • VOSS-794: Improve transaction log management (EKB-8602: Preserve debug logs for failed transactions). See: Transaction Log Levels

  • VOSS-794: Improve transaction log management (EKB-9184: Update tooltip for data/DataSync.transaction_log_level to call out default value when value is not set). See: Transaction Log Levels

  • VOSS-794: Improve transaction log management (EKB-9092: Create a view to allow users below sys hierarchy to change transaction log level). See: Manage System Settings

  • VOSS-795: Multi-vendor Subscriber List and Dashboard (EKB-8082: Create Supported Vendor/Service Global Settings). See: Global Settings

  • VOSS-832: Purge Number Inventory Tool. See: INI Purge Tool

    Added overview of standalone INI Purge Tool

  • VOSS-835: Extended Webex Teams User and Workplace Management. See: Global Settings

Provider HCS Dial Plan Management Support Guide: Release 20.1.1

  • EKB-4053: UserOPS Workflows in QuickAddSubscriber and relationSubscriberPhone results in CUCM Purge of existing Phones. See: Global Settings

    A new Global Settings entry added.

  • EKB-5576: Update Rule Model Hierarchy Type for E164 to DN Association to allow execution at Site level only. See: Manage Range of Internal Numbers Associated with a Range of E164 Numbers

  • EKB-5576: Update Rule Model Hierarchy Type for E164 to DN Association to allow execution at Site level only. See: Manage Single Internal Numbers Associated with a Range of E164 Numbers

  • EKB-6817: Number Inventory Usage tab breaks if multiple Hunt Groups are added with the same DN. See: Number Status and Usage

    Added details on Number status; overall reorganization of Number Management content

  • VOSS-551: User Management Overhaul (EKB-6537: Support for a mechanism to override authentication method for QAS and Data Sync). See: Global Settings

  • VOSS-651: Number Inventory Improvements. See: Number Inventory Overview

    Added details on Number status; overall reorganization of Number Management content

  • VOSS-651: Number Inventory Improvements. See: Number Status and Usage

    Added details on Number status; overall reorganization of Number Management content

  • VOSS-651: Number Inventory Improvements. See: Number Range Management

    Added details on Number status; overall reorganization of Number Management content

  • VOSS-651: Number Inventory Improvements. See: Number Cooling

    Added details on Number status; overall reorganization of Number Management content

  • VOSS-651: Number Inventory Improvements. See: Number Reservation

    Added details on Number status; overall reorganization of Number Management content

Provider HCS Dial Plan Management Support Guide: Release 21.1

  • EKB-7504: Add Microsoft to VOSS Audit File. See: Create a Customer

  • EKB-9104: Flow through provisioning (Zero touch provisioning). See: Global Settings

  • VOSS-725: Webex Teams Device / Hybrid Call Management. See: Global Settings

    Added new general purpose function, fn.compare_timestamps, for comparing time stamps.

  • VOSS-790: Pexip Support. See: Run Overbuild: Overview

  • VOSS-790: Pexip Support. See: Global Settings

  • VOSS-795: Multi-vendor Subscriber List and Dashboard (EKB-8082: Create Supported Vendor/Service Global Settings). See: Global Settings

  • VOSS-835: Extended Webex Teams User and Workplace Management. See: Global Settings

Business Admin Portal Guide: Release 20.1.1

  • EKB-4188: Drop-downs in new portal do not support paging which results in slow performance loading options. See: Search in Drop-Down Lists

    New topic: Search in a Drop-Down List.

  • EKB-4360: Clear filter action always showing regardless if a filter is set or not (transaction list). See: View Transactions

    Added note to introduce and describe the “Clear filter” (X) icon.

  • EKB-6710: Counts on Subscriber page are not correctly counting Subscribers for LDAP and Local. See: Subscribers

  • EKB-6758: Move Subscriber - Allow Provider Lvl Subscribers to be moved. See: Move Subscriber

  • EKB-6817: Number Inventory Usage tab breaks if multiple Hunt Groups are added with the same DN. See: Number Inventory

    Added details on Number status; overall reorganization of Number Management content

  • EKB-7156: Move Subscriber - Phone Type title to Phone Profile. See: Move Subscriber

    Changed “Phone Type” to “Device Phone Profile” under Desk Phone Configuration.

  • EKB-7163: Move Subscriber - Add ability to select Feature Template once the Phone Config or Line Config Profile has been selected. See: Move Subscriber

  • VOSS-634: PLACEHOLDER (EKB-3035: Expose Move Subscriber in BAP). See: Move Subscriber

  • VOSS-670: Small Enhancements 20.1.1 (EKB-4062: Add custom boolean and string fields to Site Default Doc schema). See: Modify Site Defaults

  • VOSS-670: Small Enhancements 20.1.1 (EKB-4802: Allow system level transactions to be hidden from the transaction log). See: View Transactions

  • VOSS-670: Small Enhancements 20.1.1 (EKB-5817: Subscriber details page should show summary of all lines in the Business Admin Portal). See: Administrator User Interface

  • VOSS-670: Small Enhancements 20.1.1 (EKB-5070: Add support for setting phone description on the Add Phone feature). See: Phones

  • VOSS-676: New Administration Portal (EKB-3967: Support for session timeout warning). See: Administrator User Interface

  • VOSS-676: New Administration Portal (EKB-3581: Mechanism to define default app mode on login). See: Administrator User Interface

  • VOSS-676: New Administration Portal (EKB-4078: Display login attempt info to user after login). See: Administrator User Interface

  • VOSS-676: New Administration Portal (EKB-3318: New GUI must support the Cache Control Policy for each model type). See: User Interface Controls

  • VOSS-687: Provide Extension Mobility Management in BAP Portal. See: Extension Mobility

    New topic: Extension Mobility management topic added for Business Admin Portal and VOSS-4-UC.

Business Admin Portal Guide: Release 21.1

Licensing and Subscriber Data Export Guide: Release 20.1.1

Licensing and Subscriber Data Export Guide: Release 21.1

API Guide: Release 20.1.1

  • EKB-3608: Support a mechanism to clear resource tags. See: API Parameters

  • VOSS-670: Small Enhancements 20.1.1 (EKB-3608: Support a mechanism to clear resource tags). See: Metadata

  • VOSS-670: Small Enhancements 20.1.1 (EKB-3785: List view summary attributes must honor FDP title overrides). See: Summary Attributes

  • VOSS-695: Investigate and Optimise Memory Utilisation and Performance 20.1.1 (EKB-3868: Disable support for limit=0 queries on the API). See: API Parameters

API Guide: Release 21.1

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