Webex Teams Licenses¶
This provides a condensed view of the Webex Teams Licenses consumed and available at the selected hierarchy level.
Click Webex Teams > Licenses to open the Webex Teams Licenses list view. The list view provides the following information:
- Name (of the license)
- Total Units (total number of licenses available)
- Consumed Units (the number of licenses still available)
- Location (where the licenses are available and used)
Webex Teams license usage counts are’t automatically updated in VOSS-4-UC after licenses are assigned (that is, after assigning a subscriber with Webex Teams services). For this reason, it is recommended that you create a schedule to periodically sync Webex Teams user licenses.
Webex Teams user license syncs may be actioned manually:
| Admin Portal | To sync Webex Teams users for the customer, click the Services menu, then on the Customer Access form, click Action > Sync Webex Teams Roles Licenses Go to (default menu) Administration Tools > Data Sync and run the |
| Business Admin Portal | On the Webex Teams Quick Actions card at the customer hierarchy, select Sync Licenses. |
Important
Webex Teams Licenses need to be synced after upgrading to release 21.1:
Execute the Data Sync named
SyncSparkRolesLicenses<CUSTOMER_NAME>.If the Webex Teams organization associated with the Customer hierarchy has multiple Subscriptions, a default Subscription must be configured under the Webex Teams Customer Access.
If the Webex Teams organization associated with the Customer hierarchy has multiple Site URLs, a default Site URL must be configured under the Webex Teams Customer Access.
Only licenses synced and managed by VOSS-4-UC will be assignable to a Webex User. This means that licenses from Subscriptions and Sites other than the default configured above will not be retained on a user.
Note
This process only collects data at customer and site levels.
