Configure Microsoft Tenant Dialplan

This procedure displays and edits existing Microsoft Teams tenant dialplans and adds a new Microsoft Teams tenant dialplan.

Prerequisites:

  • Add a Microsoft tenant

Perform these steps:

  1. Log in to the Admin Portal.
  2. Go to (default menu) MS Teams Dial Plan Management > Tenant Dialplan.
  3. View existing tenant dialplans.
  4. Do you want to …
    • Edit an existing dialplan? Click on a dialplan to open the editing screen. Make your changes, then save the dialplan.
    • Add a new dialplan? Click the Plus icon (+) to open the New Record screen. Go to step 5.
  5. On the New Record page, fill out details for the new Microsoft tenant dialplan:
    • In the Name field, fill out a unique name for the dialplan.
    • In the Simple Name field, fill out a unique display name for the dialplan.
    • In the Description field, describe the purpose and users of the dialplan.
    • In the External Access Prefix field, define a prefix used to identify external calls. To enable this prefix, select Optimize Device Dialing.
    • Select Optimize Device Dialing to enable the external access prefix.
    • At Normalization Rules, click the Plus icon (+) to add a normalization rule:
      • Provide a unique ID for the normalization rule, and a description.
      • Define the priority order of this rule, for phone numbers associated with two or more normalization rules.
      • In the Pattern field, provide a regular expression that a dialed number must match for the rule to be applied. The default is ^(d{11})$, which represents any set of numbers up to 11 digits.
      • In the Translation field, define a regular expression to apply to the number to convert it to E.164 format. The default is +$1, which prefixes the number with a Plus (+).
      • Select Is Internal Extension if the number should be seen as internal when the rule is applied (set to True); else, clear the checkbox (False, default), so that the number is seen as external when the rule is applied.
      • To add additional normalization rules, click the Plus icon (+) and fill out values for the next normalization rule.
  6. Click Save to create or update the tenant dialplan.