CUCM Group Counts#

  1. Log in as a Provider administrator and choose Customer Management > Advanced > CUCM Group Counts.

  2. From the CUCM drop-down, choose a CUCM instance to show the CUCM Group counts for.

  3. The CUCM Group counts field shows all CUCM groups and the count of devices in the format: <group_name>*[*<count>].

    If a CUCM Group has no device pool, in other words it has no devices, the group shows as <group_name>[0 no device pools].

The administrator can use the CUCM Group Count data to inspect CUCM Group utilization at a customer, or to choose a Default CUCM Group that will be assigned to a customer’s Site Defaults Doc.

Note

Group Counts values are Phone counts per Device Pool per CUCM Group.