Delete a Hierarchy#

Caution

Unintentionally deleting a hierarchy can have serious effects on the system. Proceed with caution.

A utility is available under a hierarchy management menu to delete a hierarchy (Provider, Reseller, Customer, Site, IntermediateNode) and all data under it.

If the utility is used at a higher level hierarchy, then select the lower level hierarchy to delete from the drop-down list.

Check box options are available to:

  • remove data on selected UC Apps configured on the hierarchy

  • remove the hierarchy data from the VOSS Automate system database completely

Note

  • If a site is deleted, an additional cleanup workflow step also removes site related data above the site level.

    The table below indicates the DN and E164 Inventory state after a site is deleted.

    DN

    E164

    E164 Association

    DN Inventory

    E164 Inventory

    E164 Association Flag

    E164 Assocations

    Site

    Site

    Site

    Removed

    Removed

    N/A

    Removed

    Site

    Customer

    Site

    Removed

    Remain

    set to false

    Removed

    Site

    Customer & Site

    Site

    Removed

    Remain at customer Removed at site

    set to false

    Removed

  • If no check boxes are selected, the transaction is successful and no data is deleted.

Since there is a risk in using this utility, a confirmation of the action is required by selecting the Confirmation drop down box. Click Save to carry out the transaction.