Set up Customer Equipment

Use this procedure to associate customer equipment with the Prime Collaboration application that monitors it.

1. Log in as customer or site administrator.

2. Set the hierarchy path to the appropriate site.

3. Choose Apps Management > Customer Equipment.

4. Click Add. The following fields appear:

   • Customer Equipment Name

   • Description

   • Media Device

   • Gateway

   • SRST

   • Router

   • Prime Collaboration

   • Network Addresses

   • Credentials

   Note:

   The only required fields are Customer Equipment Name, at least one network address, and one credential if associating Prime Collaboration. Ensure that the network address does not contain a trailing blank space. VOSS Automate cannot validate an entry that contains a blank space at the end of the hostname or IP address.

   Note:

   To unassociate Prime Collaboration for this customer equipment, choose None.

5. Click Save.