Insights 25.3 Documentation#

There are three solution components to Insights: Assurance, Analytics and Netflow.

This Insights release focuses on advancing security and user functionality. Key updates include upgrades of JavaScript libraries, OpenSSH, and PostgresSQL, along with improved session management. Notable enhancements feature the introduction of alerts for expired Microsoft Teams tokens, added support for GCCH Microsoft Graph endpoints catering to specialized tenant requirements, and a new API route enabling URL-based alarm message posting from external systems. This release prioritizes robust security and streamlined integration for a seamless user experience.

new_releases Release Highlights
new_releases Docs: What's New by Guide
new_releases Docs: What's New by Feature

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Release Notes for 25.3 (latest) Release Notes provide build details, and a list of all new features, enhancements, and bug fixes in the relevant release.
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Compatibility Matrix Insights version compatibility, as well as tested browser and VM versions.
About Assurance

Use the Insights Assurance solution for Unified Communications monitoring, with out-of-the-box configurations for monitoring all major vendors and technologies.

Insights Assurance comprises Dashboard and Arbitrator, plus optional integrations for Automate, Microsoft Teams, Avaya, Windows Forwarder.

Insights Assurance Setup Overview

@startuml 'Insights Assurance Start Flowchart !include style.iuml start :Set up Insights Assurance solution; note right Two products to set up: * Arbitrator (and integrations) * Dashboard end note fork :[[../src/user/VAA-install/arbitrator-quickstart.html#arbitrator-setup Arbitrator Setup]]; fork again :[[../src/user/VAA-install/arbitrator-quickstart.html#dashboard-setup Dashboard Setup]]; end fork if (Arbitrator Integrations?) then (Yes) :[[../src/user/VAA-install/arbitrator-quickstart.html#arbitrator-integration Arbitrator Integrations]]; endif end @enduml

Arbitrator Setup

@startuml 'Arbitrator Quickstart Flowchart !include style.iuml start if (New Arbitrator Install?) then (Yes) :[[../src/user/VAA-install/arbitrator-download.html Download install file]]; :Arbitrator Setup Requirements; note right * [[../src/user/VAA-install/index-arbitrator-install.html#port-requirements Port requirements]] end note :VM / cloud hardware spec; note right * [[../src/user/VAA-install/reference-arbitrator-sizing.html Sizing]] * [[../src/user/VAA-install/reference-cloud-installation.html Cloud Installation]] end note :[[../src/user/VAA-install/index-arbitrator-install.html Dashboard Install]]; :[[../src/user/VAA-dashboard-reporting/arb-dash-licensing.html Licensing]]; note right * 7 day courtesy license applied * Send PRODUCT ID to VOSS * Receive Product Key (license) * Edit Product Key (About) to replace courtesy license with Product Key end note else (No) :[[../src/user/VAA-install/arbitrator-download.html Download upgrade file]]; :[[../src/user/VAA-maintenance-upgrade/index-VAA-maintenance-upgrade.html Upgrade Arbitrator]]; endif end @enduml

Arbitrator Integrations

@startuml 'Arbitrator Integration Flowchart !include style.iuml start if (Microsoft Teams Integration?) then (Yes) :[[../src/user/insights-ms-teams-integration/index-microsoft-teams-integration.html Microsoft Teams Integration]]; endif if (Webex Integration?) then (Yes) :Configure Webex Control Hub; :Configure Arbitrator; endif if (Avaya Integration?) then (Yes) :[[../src/user/Insights-Avaya-Integration/index-Insights-Avaya-integration.html Avaya Integration]]; endif if (Expressway Integration?) then (Yes) :[[../src/user/Insights-Expressway-Integration/index-insights-cisco-expressway-integration.html Expressway Integration]]; endif if (VOSS Automate and UC Apps?) then (Yes) :[[../src/user/VAA-licensing/index-VAA-licensing.html VOSS Automate and UC Apps]]; endif if (CUCM Syslog Receiver?) then (Yes) :[[../VOSS-Insights_Technical_Note-Cisco_Syslog_Receiver.pdf Cisco Unified CM Syslog Receiver]]; endif if (Cisco PRI and SIP Performance Monitoring?) then (Yes) :[[../src/user/VAA-arbitrator-correlation/VOSS-Insights-Arbitrator-probes-to-monitor-Cisco-PRI-and-SIP-performance-monitoring.html Cisco PRI and SIP Performance Monitoring]]; endif end @enduml

Dashboard Setup

@startuml 'Dashboard Quickstart Flowchart !include style.iuml start if (New Dashboard Install?) then (Yes) :[[../src/user/VAA-install/dashboard-download.html Download install file]]; :Dashboard Setup Requirements; note right * [[../src/user/VAA-install/index-dashboard-install.html#port-requirements Port requirements]] end note :VM / cloud hardware spec; note right * [[../src/user/VAA-install/reference-dashboard-reporting-sizing.html Sizing]] * [[../src/user/VAA-install/reference-cloud-installation.html Cloud Installation]] end note :[[../src/user/VAA-install/index-dashboard-install.html Dashboard Install]]; :[[../src/user/VAA-dashboard-reporting/arb-dash-licensing.html Licensing]]; note right * 7 day courtesy license applied * Send PRODUCT ID to VOSS * Receive Product Key (license) * Edit Product Key (About) to replace courtesy license with Product Key end note else (No) :[[../src/user/VAA-install/dashboard-download.html Download upgrade file]]; :[[../src/user/VAA-maintenance-upgrade/index-VAA-maintenance-upgrade.html Upgrade Dashboard]]; endif end @enduml

Document Description
Insights Assurance - Example Deployments Guide Insights Assurance example deployment scenarios with solution descriptions and considerations for each example.
Arbitrator Install Guide This guide provides Arbitrator download instructions for new installs and upgrades, upgrade steps, port requirement, VM and Cloud sizing and install steps, instructions for deployment, networking, database, and system setup, how to add certificates, and CUCM asset onboarding
Insights Analytics Install Guide Guide to Dashboard download and setup instructions for installation, port requirements, sizing, cloud installs, and licensing
Dashboard and Arbitrator Maintenance and Upgrade Guide Guide to Dashboard and Arbitrator backup, upgrade, and post-upgrade steps, and Dashboard licensing instructions.
Dashboard Administration Guide Instructions for Dashboard licensing, use and configuration.
Arbitrator Administration Guide Instructions for installing Arbitrator license files, system configuration and use, and backup and restore steps.
Microsoft Teams Integration Guide to integrating Microsoft Teams with Insights Arbitrator for Insights Assurance solution.
Avaya Integration Guide to integrating Avaya (optional component) with Insights Arbitrator for Insights Assurance solution.
Cisco Expressway Integration Guide to integrating Cisco Expressway for monitoring setup (optional component) with Insights Arbitrator for Insights Assurance solution.
Automate and UC Apps License Sync Guide Guide to integrating with Automate (optional component), describing how to sync UC app licensing data with Automate, for Insights Assurance solution.
Cisco Unified CM Syslog Receiver Guide to configuring Cisco Unified Syslog Receiver with VOSS Assurance as receiver, for Insights Assurance solution.
Cisco PRI and SIP Performance Monitoring Overview of the probes used by Arbitrator to monitor Cisco Voice Gateway PRIs and SIP trunks, and CUCM SIP trunk analysis, for Insights Assurance solution.
Document Description
Insights Application Compatibility Matrix Insights application compatibility, including tested browser and VM versions.
Insights Release Notes Latest release notes for the Insights product.
Dashboard API Guide API reference document for Insights Dashboard.
Insights Platform Guide A guide to Insights platform commands.
Open Source License Usage Open source licenses used in Insights solutions.
Insights Security Outlines security practices for Insights products and summarizes current vulnerability scan reports.
About Analytics

Insights Analytics delivers powerful log analytics with no data collection caps or scale limitations.

Insights Analytics comprises Dashboard, Arbitrator, and optionally, Windows Forwarder

Insights Analytics Setup Overview

@startuml 'Insights Analytics Start Flowchart !include style.iuml start :Set up Insights Analytics solution; note right Two products to set up: * Dashboard * Arbitrator Additional: * [[../src/user/Insights-Windows-Forwarder/index-Windows-Forwarder-install.html Windows Forwarder Install]] end note fork :[[../src/user/VAA-install/dashboard-quickstart.html#dashboard-setup Dashboard Setup]]; fork again :[[../src/user/VAA-install/dashboard-quickstart.html#arbitrator-setup Arbitrator Setup]]; end fork end @enduml

Dashboard Setup

@startuml 'Dashboard Quickstart Flowchart !include style.iuml start if (New Dashboard Install?) then (Yes) :[[../src/user/VAA-install/dashboard-download.html Download install file]]; :Dashboard Setup Requirements; note right * [[../src/user/VAA-install/index-dashboard-install.html#port-requirements Port requirements]] end note :VM / cloud hardware spec; note right * [[../src/user/VAA-install/reference-dashboard-reporting-sizing.html Sizing]] * [[../src/user/VAA-install/reference-cloud-installation.html Cloud Installation]] end note :[[../src/user/VAA-install/index-dashboard-install.html Dashboard Install]]; :[[../src/user/VAA-dashboard-reporting/arb-dash-licensing.html Licensing]]; note right * 7 day courtesy license applied * Send PRODUCT ID to VOSS * Receive Product Key (license) * Edit Product Key (About) to replace courtesy license with Product Key end note else (No) :[[../src/user/VAA-install/dashboard-download.html Download upgrade file]]; :[[../src/user/VAA-maintenance-upgrade/index-VAA-maintenance-upgrade.html Upgrade Dashboard]]; endif end @enduml

Arbitrator Setup

@startuml 'Arbitrator Quickstart Flowchart !include style.iuml start if (New Arbitrator Install?) then (Yes) :[[../src/user/VAA-install/arbitrator-download.html Download install file]]; :Arbitrator Setup Requirements; note right * [[../src/user/VAA-install/index-arbitrator-install.html#port-requirements Port requirements]] end note :VM / cloud hardware spec; note right * [[../src/user/VAA-install/reference-arbitrator-sizing.html Sizing]] * [[../src/user/VAA-install/reference-cloud-installation.html Cloud Installation]] end note :[[../src/user/VAA-install/index-arbitrator-install.html Dashboard Install]]; :[[../src/user/VAA-dashboard-reporting/arb-dash-licensing.html Licensing]]; note right * 7 day courtesy license applied * Send PRODUCT ID to VOSS * Receive Product Key (license) * Edit Product Key (About) to replace courtesy license with Product Key end note else (No) :[[../src/user/VAA-install/arbitrator-download.html Download upgrade file]]; :[[../src/user/VAA-maintenance-upgrade/index-VAA-maintenance-upgrade.html Upgrade Arbitrator]]; endif end @enduml

Dashboard Integrations

@startuml 'Windows Forwarder Integration flowchart !include style.iuml start if (Windows Forwarder Integration?) then (Yes) :[[../src/user/Insights-Windows-Forwarder/index-Windows-Forwarder-install.html Windows Forwarder Install]]; endif end @enduml

Document Description
Insights Analytics Install Guide Guide to Dashboard download and setup instructions for new installs and upgrade, port requirements, sizing, cloud installs, and licensing
Dashboard and Arbitrator Maintenance and Upgrade Guide Guide to Dashboard and Arbitrator backup and upgrade.
Arbitrator Install Guide Guide to Arbitrator download instructions for new installs and upgrades, upgrade steps, port requirement, VM and Cloud sizing and install steps, instructions for deployment, networking, database, and system setup, how to add certificates, and CUCM asset onboarding.
Dashboard Administration Guide Instructions for Dashboard licensing, use and configuration.
Arbitrator Administration Guide Instructions for installing Arbitrator license files, system configuration and use, and backup and restore steps.
Arbitrator API Guide API reference document for Insights Arbitrator.
Windows Forwarder Install Guide Guide to installing and configuring Windows Forwarder (optional component) for the Insights Analytics solution.
Document Description
Insights Application Compatibility Matrix Insights application compatibility, including tested browser and VM versions.
Insights Release Notes Latest release notes for the Insights product.
Arbitrator API Guide API reference document for Insights Dashboard.
Insights Platform Guide A guide to Insights platform commands.
Open Source License Usage Open source licenses used in Insights solutions.
Insights Security Outlines security practices for Insights products and summarizes current vulnerability scan reports.
About Netflow

Insights NetFlow provides a flexible, highly scalable deployment architecture that allows you to visualize and analyze network traffic flow data.

Insights NetFlow comprises DS9 and Dashboard.

NetFlow Setup Overview

@startuml 'NetFlow Quickstart Flowchart !include style.iuml start :Set up NetFlow solution; note right Two products to set up: * DS9 * Dashboard end note fork :[[../src/user/Insights-DS9-Install/DS9-quickstart.html#ds9-for-netflow-setup DS9 for NetFlow Setup]]; fork again :[[../src/user/Insights-DS9-Install/DS9-quickstart.html#dashboard-for-netflow-setup Dashboard for NetFlow Setup]]; end fork end @enduml

DS9 for NetFlow Setup

@startuml 'DS-9 Quickstart Flowchart !include style.iuml start if (New DS9 Install?) then (Yes) :[[../src/user/Insights-DS9-Install/DS9-download.html Download install file]]; :DS9 Setup Requirements; note right * [[../src/user/Insights-DS9-Install/prepare-prod-env-for-ds9-install.html DS9 Prerequisites]] * [[../src/user/VAA-install/VAA-netflow-monitoring-port-reqs.html Communication ports]] end note :VM / cloud hardware spec; note right * [[../src/user/Insights-DS9-Install/reference-DS-9-Netflow-sizing.html#small-netflow-solution Small]] * [[../src/user/Insights-DS9-Install/reference-DS-9-Netflow-sizing.html#medium-netflow-solution Medium]] * [[../src/user/Insights-DS9-Install/reference-DS-9-Netflow-sizing.html#large-netflow-solution Large]] * [[../src/user/VAA-install/reference-cloud-installation.html Cloud Installation]] end note :[[../src/user/VAA-install/VAA-install-deploy-OVA.html Install DS9]]; :[[../src/user/Insights-DS9-Install/DS9-licensing.html Licensing]]; note right * Send license key to VOSS * Receive, add Product Registration key end note :[[../src/user/Insights-DS9-Install/Insights-DS9-dashboard-config.html DS9 GUI configuration]]; note right * Requires [[../src/user/Insights-DS9-Install/DS9-quickstart.html#dashboard-for-netflow-setup Dashboard Setup]] end note else (No) :[[../src/user/Insights-DS9-Install/DS9-download.html Download upgrade file]]; :[[../src/user/VAA-maintenance-upgrade/index-VAA-maintenance-upgrade.html Upgrade DS9]]; endif end @enduml

Dashboard for NetFlow Setup

@startuml 'Dashboard Quickstart Flowchart !include style.iuml start if (New Dashboard Install?) then (Yes) :[[../src/user/VAA-install/dashboard-download.html Download install file]]; :Dashboard Setup Requirements; note right * [[../src/user/VAA-install/index-dashboard-install.html#port-requirements Port requirements]] end note :VM / cloud hardware spec; note right * [[../src/user/VAA-install/reference-dashboard-reporting-sizing.html Sizing]] * [[../src/user/VAA-install/reference-cloud-installation.html Cloud Installation]] end note :[[../src/user/VAA-install/index-dashboard-install.html Dashboard Install]]; :[[../src/user/VAA-dashboard-reporting/arb-dash-licensing.html Licensing]]; note right * 7 day courtesy license applied * Send PRODUCT ID to VOSS * Receive Product Key (license) * Edit Product Key (About) to replace courtesy license with Product Key end note else (No) :[[../src/user/VAA-install/dashboard-download.html Download upgrade file]]; :[[../src/user/VAA-maintenance-upgrade/index-VAA-maintenance-upgrade.html Upgrade Dashboard]]; endif end @enduml

Document Description
DS9 for NetFlow Install Guide A guide to deployment, including VM installation steps, instructions for the DS9 for NetFlow product registration, how to prepare a production environment for NetFlow, and DS9 for NetFlow communication ports (overview of TCP/UDP firewall ports required for a successful NetFlow deployment).
DS9 API Guide API reference for DS9
DS9 for Netflow Admin Guide Steps to validate that the DS9 system is functioning properly.
Dashboard and Arbitrator Maintenance and Upgrade Guide Guide to Dashboard and Arbitrator backup, upgrade, and post-upgrade steps, and Dashboard licensing instructions. (Only Dashboard steps are relevant for DS9 NetFlow)
Insights Analytics Install Guide Guide to Dashboard download steps for Dashboard OVA file for new installs and upgrades, cloud install instructions and sizing, install setup instructions, sizing specifications, licensing, and VM deploy and install steps.
Dashboard Administration Guide Latest Dashboard Administration guide, including instructions for updating the product key in the Dashboard server interface.
How to configure a Cisco ISR router to send Netflow v5 data to Insights Arbitrator Steps for configuring a Cisco ISR router to send NetFlow data to Insights Arbitrator using v5.
How to configure a Cisco ISR router to send NetFlow v9 or IPFIX data to Insights Arbitrator Steps for configuring a Cisco ISR router to send NetFlow data to Insights Arbitrator using v9 or IPFIX.
Document Description
Insights Application Compatibility Matrix Insights application compatibility, including tested browser and VM versions.
Insights Release Notes Latest release notes for the Insights product.
Dashboard API Guide API reference document for Insights Dashboard.
Insights Platform Guide A guide to Insights platform commands.
Open Source License Usage Open source licenses used in Insights solutions.
Insights Security Outlines security practices for Insights products and summarizes current vulnerability scan reports.
Combined List

The table below offers an overview of all Insights documentation, with columns to indicate the specific solution(s) to which the document applies.

Document Description NetFlow Assurance Analytics
Arbitrator Install Guide Guide to Arbitrator download instructions for new installs and upgrades, upgrade steps, port requirement, VM and Cloud sizing and install steps, instructions for deployment, networking, database, and system setup, how to add certificates, and CUCM asset onboarding.
Document Description NetFlow Assurance Analytics
Insights Analytics Install Guide Guide to Dashboard download and setup instructions for installation, port requirements, sizing, cloud installs, and licensing. Includes DS9 for NetFlow communication ports (firewall port requirements), cloud install specifications, deploy and VM install steps, download steps for Dashboard OVA file for new installs or upgrades, port requirements, VM sizing specifications, cloud install specifications, Dashboard install steps, and Arbitrator cloud install specifications.
Document Description NetFlow Assurance Analytics
DS9 for NetFlow Install Guide Guide to DS9 for NetFlow deployment, including VM installation steps, instructions for the DS9 for NetFlow product registration, and how to prepare a production environment for NetFlow.
Document Description NetFlow Assurance Analytics
Windows Forwarder Install Guide Guide to installing and configuring Windows Forwarder (optional component) for the Insights Analytics solution.
Document Description NetFlow Assurance Analytics
Dashboard Administration Guide Guide for Dashboard licensing, use and configuration.
Arbitrator Administration Guide Guide for installing Arbitrator license files, system configuration and use, and backup and restore steps.
Dashboard and Arbitrator Maintenance and Upgrade Guide Guide to Dashboard and Arbitrator backup, upgrade, and post-upgrade steps, and Dashboard licensing instructions. (Only Dashboard steps are relevant for DS9 NetFlow)
Document Description NetFlow Assurance Analytics
DS9 API Guide API reference for DS9
Document Description NetFlow Assurance Analytics
DS9 for Neflow Admin Guide Steps to validate that the DS9 system is functioning properly.
Document Description NetFlow Assurance Analytics
How to configure a Cisco ISR router to send Netflow v5 data to Insights Arbitrator Steps for configuring a Cisco ISR router to send NetFlow data to Insights Arbitrator using v5.
Document Description NetFlow Assurance Analytics
How to configure a Cisco ISR router to send Netflow v9 or IPFIX data to Insights Arbitrator Steps for configuring a Cisco ISR router to send NetFlow data to Insights Arbitrator using v9 or IPFIX.
Document Description NetFlow Assurance Analytics
Microsoft Teams Integration Guide to integrating Microsoft Teams with Insights Arbitrator for Insights Assurance solution.
Document Description NetFlow Assurance Analytics
Avaya Integration Guide to integrating Avaya (optional component) with Insights Arbitrator for Insights Assurance solution.
Document Description NetFlow Assurance Analytics
Cisco Expressway Integration Guide to integrating Cisco Expressway for monitoring setup (optional component) with Insights Arbitrator for Insights Assurance solution.
Document Description NetFlow Assurance Analytics
UC Apps License Sync Guide Guide to integrating with Automate (optional component), describing how to sync UC app licensing data with Automate, for Insights Assurance solution.
Document Description NetFlow Assurance Analytics
Cisco Unified CM Syslog Receiver Guide to configuring Cisco Unified Syslog Receiver in Arbitrator with VOSS Assurance as receiver, for Insights Assurance solution.
Document Description NetFlow Assurance Analytics
Cisco PRI and SIP Performance Monitoring Overview of the probes used by Arbitrator to monitor Cisco Voice Gateway PRIs and SIP trunks, and CUCM SIP trunk analysis, for Insights Assurance solution.

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Dec 02, 2025