VOSS Insights Documentation

Latest Release: VOSS Insights Docs 24.2

Insights 24.2 features a significantly improved and lightweight synthetic testing. agent on the Arbitrator. The agent is easily deployed, centrally managed, and offers a wide range of configurable tests for mission-critical application monitoring and alerting. This release also introduces new Microsoft reference dashboards, designed to provide detailed reporting on the health and status of Microsoft Teams devices, including PSTN calls, utilizing the latest Microsoft APIs. Additionally, Insights 24.2 supports the forwarding of alarms via API to third-party applications such as Microsoft Teams and Slack. Furthermore, we've updated several backend components and parts of the user interface to enhance security and performance. This release also includes a variety of small enhancements and bug fixes. For details, see the Release Notes.

Resources for this release

new_releases Release Notes 24.2
link Explore HTML docs on the portal
archive Download zip file (all PDFs)

Get started

Go to Documentation

topic Documentation 24.2 new_releases Release Notes 24.2 new_releases What's New 24.2
topic Documentation 24.1 new_releases Release Notes 24.1 new_releases What's New 24.1
topic Documentation 23.3 new_releases Release Notes 23.3 new_releases What's New 23.3
topic Documentation 23.2 new_releases Release Notes 23.2 new_releases What's New 23.2

Highlights in Insights 24.2

Improved Insights Agents

Insights agents enhance synthetic testing capabilities, providing broader visibility into user experience across various applications, including other UC apps and internal business apps. Centralized configuration streamlines the management and deployment of agents, improving overall manageability.

This feature extends functionality beyond the default Microsoft tests, allowing customers to test connectivity for a wider range of services, such as Cisco, Zoom, and other Cloud UC services. As a result, customers can comprehensively assess and optimize the user experience across their entire ecosystem.

Forwarding of Alarms via API to Third Parties

This feature further expands the product's capabilities by enabling the transmission of alert details to popular messaging and collaboration platforms, such as Slack, Microsoft Teams, and Webex Teams. This integration improves admin engagement on critical issues. The added flexibility allows alerts to be seamlessly incorporated into key systems and business processes within the organization. For example, alerts can be sent to a team or group via the collaboration platform, providing better visibility and facilitating immediate collaboration on the issue.

SNMPv3 support AES-192 / AES-256

Net-SNMP Lib is updated from 5.8.0-1 to 5.9.4 with AES-192 / AES-256 support. Arbitrator SNMPv3 scripts, and GUI configuration for the scripts, have been updated to support new AES options:

  • Audiocodes
  • Avaya - Nagios
  • Cisco / UCCE
  • Cisco / Expressway
  • Cisco / CPU - Memory
  • Metaswitch
  • Polycom
  • Sonos
  • VMware

Small enhancements and bug fixes

In addition to the new features and enhancements in this release, we've added several small enhancements, including a number of bug fixes. You can find further details, including links to the relevant topics, on the 24.2 Documentation Portal.