Add Customer Assets#

  1. Log in to the Arbitrator as admin.

  2. Click the toolbar Wrench icon to open the System Configuration GUI.

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  3. Click the toolbar Assets icon to open the Asset Configuration screen.

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  4. Under Groups, select All groups, then select the Plus (+) icon to add a new folder.

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    To rename this folder double click on it, rename it, then press <Enter>.

  5. Select the new folder, then click the Plus (+) icon in the right pane to add an asset.

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    • Fill out the IP address (mandatory).

    • Fill out the asset name (mandatory).

    • Fill out any other information you have into the relevant fields.

    • Click the Checkmark arbitrator-checkbox-checked.

    • Click Save.

  6. Repeat these steps for all assets you wish to monitor. Alternatively, you can upload multiple assets using a CSV import.

CSV Import of Assets#

See also Export and Import an Asset.

It is possible to upload multiple assets using a CSV file.

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The CSV file is available in the Google Drive.

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Above is an example.

The mandatory fields are:

  • AE_NAME

  • IP_ADDRESS

You can also use this CSV to create the asset and the Asset group and place the asset into the group.

Note

  • Remove the header row before you try to upload.

  • Mac Address field must be in the following format: XX:XX:XX:XX:XX:XX

  • Renderer – This selects the icon seen on the Arbitrator. The options are:

    unknown
    router
    firewall
    switch
    voice switch
    switch voice
    server
    voice server
    server voice
    workstation
    phone
    

Import using CSV#

  1. Log in to the Arbitrator with admin privileges.

  2. Click the toolbar Wrench icon assurance-onboard-image17 to open the System Configuration GUI.

  3. Click the toolbar Assets icon arbitrator-asset-configuration-icon to open the Asset Configuration screen.

  4. Click the Up-arrow assurance-onboard-image20 to open the Import Assets dialog.

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  5. Browse to your CSV file.

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  6. Click Open.

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  7. Click Import

    Once the Import is complete, check the Asset Configuration screen to confirm your assets are present and in the correct location.

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