What’s New by Document#
Core Feature Guide: Release 25.1#
EKB-17394: Webex Service Call Routing feature. See: Introduction to Cisco Webex App
Added note on new device models added to support call handling over trunks to Webex supported devices.
EKB-17394: Webex Service Call Routing feature. See: Webex locations
Added note on new device models added to support call handling over trunks to Webex supported devices.
EKB-17791: Implement support for Chord chart widget. See: Chart widgets
Added details on the availability of Chord and Sankey charts
EKB-17791: Implement support for Chord chart widget. See: Dashboard Reference
Added details on the availability of Chord and Sankey charts
EKB-17881: Support trending over time for any VOSS Analytics data. See: Chart widgets
Added details on trend resources.
EKB-17881: Support trending over time for any VOSS Analytics data. See: Dashboard Reference
Added details on trend resources.
EKB-17881: Support trending over time for any VOSS Analytics data. See: Table widgets
Added details on trend resources.
EKB-18087: Site defaults pre-populated with hard-coded Cisco values. See: Site Defaults Doc templates
Added a note for setting “Enable Cisco CUCM” in the Global Settings to pre-populate Provider SDD templates with related values.
EKB-19152: Extend Webex bulk utility to cover phones/ATAs and Wifi devices. See: Webex bulk actions
Added Webex bulk actions steps for phone and Wifi devices.
EKB-20271: Update Cisco Pickup Groups to allow adding or removing multiple member lines in a single modification. See: Call Pickup Groups
Updated steps for adding a call group; it is now possible to add multiple lines before saving the call group.
EKB-20422: Change title of Password field to Local Password on User Management page (relation/User). See: Add admin user
Password field changed to “Local Password” for relation/User page.
EKB-20422: Change title of Password field to Local Password on User Management page (relation/User). See: Manage local administrators and operators
Password field changed to “Local Password” for relation/User page.
EKB-21219: Support for color palettes. See: Manage dashboards and widgets
Added details on mapping colors in widgets to conditions and using a color palette
EKB-21317: Add dialog confirmation popup when Enter key is used to submit a form. See: Guide to the Admin Portal user interface
Added details on the Please confirm pop-up notification if the Enter key is used on an add or edit form.
EKB-21976: Create replacement feature for syncing CsOnlineUsers based on synced MsolUsers. See: Configure Microsoft tenant connection parameters
Updated Microsoft sync docs for replacement auto-filter Teams/CsOnlineUser sync
EKB-22045: Microsoft: Add Courtesy Call Back settings to Call Queue. See: Call Queues
Updated Call queues topic to add Call back settings.
EKB-22074: Accessibility: Add a toggle to enable tooltips on field selection, hover or both. See: Settings
Update data/Settings (System Settings) with new field to define when tooltips display on forms (keyboard, hover, both).
EKB-22116: Add Authorized Admin Hierarchy field to relation/User summary attributes. See: View users
Added a note that it’s now also possible to filter the Users list by authorized admin hierarchy.
EKB-22264: Webex location calling settings schema is changing. See: Webex locations
Update for Webex Location Calling Details and ability to manage Trunk/RouteGroup settings for a given Webex location.
EKB-22322: Reset UC Passwords need to display First and Last name. See: Reset UC Passwords
Added note on new User First and Last Name field showing selected user’s first, last name
EKB-22368: Add expiry_date to FDP for data/Certificate. See: Manage certificates for SSO
Added a step to specify an expiry date for self-signed or 3rd party signed certificates for SSO.
EKB-22776: App User per Device add checkbox for reset device. See: Add application users to device
Add step to optionally force device reset.
EKB-22798: Extend fields supported for API filtering on msgraph/MsolUser. See: Model Filter Criteria
Added details of new attributes available for model instance filters.
EKB-23149: “Lastname” should only be a required field on Subscriber from Profile for Cisco UCM. See: Onboard user
Updated last name as mandatory only for CUCM users.
EKB-23489: Copying a value from a drop-down by drag selecting includes an erroneous leading whitespace. See: Guide to the Admin Portal user interface
Add note on keyboard copy/paste functionality for active drop-down entries.
EKB-23602: Change Wingman icon to p-sparkles. See: Guide to the Admin Portal user interface
Updated images for the new Wingman icon.
EKB-23682: Add support for hiding table widget columns. See: Table widgets
Added details on number field format and hide field option.
EKB-23807: Add UserType field and filtering to msgraph/MsolUser. See: Model Filter Criteria
Updated model filter criteria topic for the new default UserType filter on msgraph/MsolUser.
EKB-23917: Hide private channels in call queues. See: Call Queues
Updated the description for the Channels drop-down to specify that private channels won’t display.
EKB-24169: Mechanism to update VOSS Central App Auth Certificate. See: Shared central app registration
Default Central App Authentication certificate can be updated with a new PFX file if the certificate expires.
EKB-24194: Allow the selection of user, workspace, or line as a Webex hunt group agent. See: Webex App call park
Added details for adding users, lines, or workspaces as agents for Webex App hunt groups, call park, and call pickup.
EKB-24194: Allow the selection of user, workspace, or line as a Webex hunt group agent. See: Webex App call pickup
Added details for adding users, lines, or workspaces as agents for Webex App hunt groups, call park, and call pickup.
EKB-24194: Allow the selection of user, workspace, or line as a Webex hunt group agent. See: Webex App hunt groups
Added details for adding users, lines, or workspaces as agents for Webex App hunt groups, call park, and call pickup.
EKB-24226: Add paging support for Operator Connect numbers and add new “Number Type” field. See: Microsoft Operator Connect management in Automate
Added number import limit details and new Type of Service field.
EKB-4265: Add warning to Sync & Purge LDAP Users, describing what will happen for both manual and automatic purge modes. See: Sync or purge LDAP users
Details added for the warning that now displays onscreen when running a purge of LDAP users,
VOSS-1210: Custom Number Inventory Filters. See: Onboard user
Updated the docs for enabling and using inventory filters for the shipped and custom inventory filters.
VOSS-1210: Custom Number Inventory Filters. See: Global settings
Updated the docs for enabling and using inventory filters for the shipped and custom inventory filters.
VOSS-1210: Custom Number Inventory Filters. See: Manage number filters
Updated the docs for enabling and using inventory filters for the shipped and custom inventory filters.
VOSS-1210: Custom Number Inventory Filters. See: Move user
Updated the docs for enabling and using inventory filters for the shipped and custom inventory filters.
VOSS-1210: Custom Number Inventory Filters. See: Phones
Updated the docs for enabling and using inventory filters for the shipped and custom inventory filters.
VOSS-1210: Custom Number Inventory Filters. See: Microsoft Quick User
Updated the docs for enabling and using inventory filters for the shipped and custom inventory filters.
VOSS-1210: Custom Number Inventory Filters. See: Cisco Quick User
Updated the docs for enabling and using inventory filters for the shipped and custom inventory filters.
VOSS-1210: Custom Number Inventory Filters. See: Webex Quick Add User
Updated the docs for enabling and using inventory filters for the shipped and custom inventory filters.
VOSS-1251: Enhanced Microsoft User Move Orchestration. See: Global settings
Added steps for moving a non-hybrid, Microsoft-only subscriber from one site to another, with their services.
VOSS-1251: Enhanced Microsoft User Move Orchestration. See: Move Microsoft user and services
Added steps for moving a non-hybrid, Microsoft-only subscriber from one site to another, with their services.
VOSS-1434: Upgrade PowerShell from 5.1 to 7.5. See: Run PowerShell proxy server setup script
Added details on new PowerShell version updates.
VOSS-1495: (EKB-24287: RBAC: Operator Connect Enhancements). See: Global settings
Updated for the new default roles shipping with Automate 25.1.
Added Enable Operator Connect to the Global Settings.
VOSS-1495: Enhanced Menus & Dashboards. See: Role-based dashboards and menus
Updated for the new default roles shipping with Automate 25.1.
VOSS-1496: Webex Contact Center Support. See: Multi vendor users
Added details on Webex Contact Center feature
VOSS-1496: Webex Contact Center Support. See: Webex Quick Add User
Added details on Webex Contact Center feature
VOSS-1496: Webex Contact Center Support. See: Webex App users
Added details on Webex Contact Center feature
VOSS-1496: Webex Contact Center Support. See: Webex Contact Center Advanced
Added details on Webex Contact Center feature
VOSS-1496: Webex Contact Center Support. See: Webex Contact Center customer experience
Added details on Webex Contact Center feature
VOSS-1496: Webex Contact Center Support. See: Webex Contact Center Desktop Experience
Added details on Webex Contact Center feature
VOSS-1496: Webex Contact Center Support. See: Introduction to Webex Contact Center
Added details on Webex Contact Center feature
VOSS-1496: Webex Contact Center Support. See: Webex Contact Center sync
Added details on Webex Contact Center feature
VOSS-1496: Webex Contact Center Support. See: Webex Contact Center User Management
Added details on Webex Contact Center feature
Upgrade Guide with ISO and Template: Release 25.1#
VOSS-1434: Upgrade PowerShell from 5.1 to 7.5. See: Before upgrading
Added details on new PowerShell version updates.
Platform Guide: Release 25.1#
EKB-24311: Insights full-transaction sync must be set to hourly by default on upgrade. See: Insights Analytics
Added an update to the Insights sync schedule
Best Practices Guide: Release 25.1#
EKB-21976: Create replacement feature for syncing CsOnlineUsers based on synced MsolUsers. See: Microsoft syncs
Updated Microsoft sync docs for replacement auto-filter Teams/CsOnlineUser sync
EKB-21976: Create replacement feature for syncing CsOnlineUsers based on synced MsolUsers. See: Configure Microsoft tenant connection parameters
Updated Microsoft sync docs for replacement auto-filter Teams/CsOnlineUser sync
Advanced Configuration Guide: Release 25.1#
EKB-22074: Accessibility: Add a toggle to enable tooltips on field selection, hover or both. See: Settings
Update data/Settings (System Settings) with new field to define when tooltips display on forms (keyboard, hover, both).
EKB-23581: Add default PULL_SYNC_DELETE_THRESHOLD macros (of 50) for Cisco Call Manager, CUCM, LDAP, Webex Teams, and Microsoft Exchange. See: Pull sync delete threshold
Added details on new PULL_SYNC_DELTE_THRESHOLD macros
VOSS-1210: Custom Number Inventory Filters. See: Global settings
Updated the docs for enabling and using inventory filters for the shipped and custom inventory filters.
VOSS-1251: Enhanced Microsoft User Move Orchestration. See: Global settings
Added steps for moving a non-hybrid, Microsoft-only subscriber from one site to another, with their services.
VOSS-1495: (EKB-24287: RBAC: Operator Connect Enhancements). See: Global settings
Updated for the new default roles shipping with Automate 25.1.
Added Enable Operator Connect to the Global Settings.
Provider HCS Dial Plan Management Support Guide: Release 25.1#
VOSS-1210: Custom Number Inventory Filters. See: Global settings
Updated the docs for enabling and using inventory filters for the shipped and custom inventory filters.
VOSS-1251: Enhanced Microsoft User Move Orchestration. See: Global settings
Added steps for moving a non-hybrid, Microsoft-only subscriber from one site to another, with their services.
VOSS-1495: (EKB-24287: RBAC: Operator Connect Enhancements). See: Global settings
Updated for the new default roles shipping with Automate 25.1.
Added Enable Operator Connect to the Global Settings.
Licensing and Subscriber Data Export Guide: Release 25.1#
EKB-24490: License audit sending detailed file details to Clientshape needs to change. See: License Audit Report File Details
Added info on the updated detailed license audit report file format
EKB-24490: License audit sending detailed file details to Clientshape needs to change. See: Distributing Licensing Reports
Added info on the updated detailed license audit report file format
VOSS-1496: Webex Contact Center Support. See: License Audit Report File Details
Added details on Webex Contact Center feature