Best Practices Guide

• What’s New
• Use the Action search to navigate Automate

Deployment

• Automate deployment topologies

Deployment models and web weight settings

• Overview
• Active-Active web weights
• Active-StandBy web weights

Overload controls

• Session limits
• Throttle limits
• Configurable number of queue processes

Onboarding customers and users

• Planning guidelines for onboarding and ongoing operations

Webex onboarding best practices

• Add Automate over an existing Webex organization with configuration already in place
• Add Automate management over an existing, un-provisioned Webex organization
• Webex syncs

Data sync

General sync principles and best practices

• Sync overview
• Data sync types
• Scheduling syncs

Cisco UCM

• Cisco UCM sync
• Update sync operations
• Staggering CNF syncs across customers
• Recommended Cisco UCM sync setups

Cisco Unity Connection

• CUC sync

LDAP

• LDAP sync

Cisco Webex App (Spark)

• Cisco Webex App sync

Microsoft Graph and Teams sync

• Microsoft syncs
• Configure Microsoft tenant connection parameters

Data collection

• Recommended RIS API data collector interval

API performance

• API resource listing best practice
• Long running API requests

System maintenance

• Transaction archiving
• Automated database cache cleanup

Admin Portal setup

• Navigation - menu and dashboards