Unlock a locked user account

Tip

Use the Action search to navigate Automate

This procedure unlocks a user’s account, where the user is locked out on account of a credential policy violation.

1. Log in as provider, reseller, or customer admin.

2. Go to the Users page.

3. Click the user whose account you want to unlock.

4. On the Account Information tab, clear the Locked checkbox.

5. Click Save.