What’s New by Document#
Core Feature Guide: Release 24.2#
EKB-14108: Update title of Voicemail setting in Global Setting. See: Global Settings
Updated the title of field in Global Settings, Voicemail, to accurately reflect system behavior.
EKB-15162: Enhance Quick Offboard Subscriber to have a profile/template/QAG drop-down that drives de-provisioning behavior. See: Introduction to Microsoft Onboarding and Offboarding
You can now select a Quick Add Group that defines how a user is offboarded in Microsoft Quick Offboard Subscriber.
EKB-15162: Enhance Quick Offboard Subscriber to have a profile/template/QAG drop-down that drives de-provisioning behavior. See: Quick Offboard Subscriber
You can now select a Quick Add Group that defines how a user is offboarded in Microsoft Quick Offboard Subscriber.
EKB-15162: Enhance Quick Offboard Subscriber to have a profile/template/QAG drop-down that drives de-provisioning behavior. See: Quick Add (Subscriber) Groups
You can now select a Quick Add Group that defines how a user is offboarded in Microsoft Quick Offboard Subscriber.
EKB-16409: MS AutoAttendant and Call Queue: Message should be mandatory when setting “Add greeting message” is set. See: Auto Attendants
In Auto Attendant and Call Queues GUIs, message is a mandatory fiield.
EKB-16409: MS AutoAttendant and Call Queue: Message should be mandatory when setting “Add greeting message” is set. See: Call Queues
In Auto Attendant and Call Queues GUIs, message is a mandatory fiield.
EKB-18397: Improve the ability to change the navigation hierarchy when at Site level. See: Navigate the Hierarchy
Updated organization (hierarchy) selection docs for usability improvements.
EKB-18791: Transfer box only shows first 1000 results. See: Manage Items
Updated the transfer box results limit, and added details around support for filtering using a “contains” search.
EKB-18791: Transfer box only shows first 1000 results. See: Audit Number Inventory
Updated the transfer box results limit, and added details around support for filtering using a “contains” search.
EKB-19073: On relation/User page hide services that are not enabled under Global Settings. See: Global Settings
Docs added for show/hide enabled and disabled services on the user’s Services tab via Global Settings.
EKB-19073: On relation/User page hide services that are not enabled under Global Settings. See: Add Admin Users
Docs added for show/hide enabled and disabled services on the user’s Services tab via Global Settings.
EKB-20284: Add dashboard to dashboard links. See: Automate Dashboards
Added details on Display As option available for dashboard links
EKB-20390: Admin user menu entry with “contains” filter causes a suboptimal database query. See: Working with Lists
Added details on new [OR] filter syntax
EKB-21112: Implement maintenance of the transaction table in Postgres. See: Automate Dashboards
Added details on transaction sync exclusions and in Platform Guide on full transaction sync limit
EKB-21339: Remove “Subscriber Overview” dashboard and enhancements to “Subscriber Service Detail” dashboard. See: Automate Dashboards
Added details on new ‘Subscriber Service Detail’ dashboard
EKB-21842: Create script to automate setup of Windows Powershell server. See: Microsoft Quick Start Guide for VOSS Automate
Docs updated for Microsoft UC Application setup to provide new and simplified steps for setting up a PowerShell proxy using a VOSS provided script to automate the process.
EKB-21842: Create script to automate setup of Windows Powershell server. See: App Registration
Docs updated for Microsoft UC Application setup to provide new and simplified steps for setting up a PowerShell proxy using a VOSS provided script to automate the process.
EKB-21842: Create script to automate setup of Windows Powershell server. See: Run PowerShell proxy server setup script
Docs updated for Microsoft UC Application setup to provide new and simplified steps for setting up a PowerShell proxy using a VOSS provided script to automate the process.
EKB-22176: Support for multiple product license keys. See: Product License Management
Added details on License Modes to Product License Management topic
EKB-22209: Add “name” field to summary attribute of GS_FAC_Help_DAT. See: Customize Help
Add help for CUCM FAC Customize Help form.
EKB-22324: Bundle files with Windows Powershell server script and fix bugs. See: Run PowerShell proxy server setup script
Added a note for the procedure to run the automated PowerShell setup script, since all required PowerShell modules are now included with the script.
EKB-22378: Make filtered list views count on demand. See: Working with Lists
Added details on Get Total option for filtered lists
EKB-22574: Disable weekly Insights full-sync by default. See: Automate Dashboards
Added details on disabled, unscheduled full-sync.
EKB-6378: Add RuleModelDeviceSelectionType for IpPhoneServices. See: IP Phone Services
Docs added for adding IP phone services in a multi cluster environment.
VOSS-1339: Support Teams Phone Mobile policy. See: Introduction to Microsoft Teams Policies
Docs updated for create, update, and delete of Microsoft mobility policy in Automate
VOSS-1382: Allow INI number reservation per user. See: Number Inventory
Docs updated for the number inventory (INI) feature that allows a number to be reserved for a specific user, and to filter INI drop-downs to show only numbers reserved for or belonging to a selected user.
VOSS-1382: Allow INI number reservation per user. See: View Number Details and Usage in the Number Inventory
Docs updated for the number inventory (INI) feature that allows a number to be reserved for a specific user, and to filter INI drop-downs to show only numbers reserved for or belonging to a selected user.
VOSS-1382: Allow INI number reservation per user. See: Number Reservation
Docs updated for the number inventory (INI) feature that allows a number to be reserved for a specific user, and to filter INI drop-downs to show only numbers reserved for or belonging to a selected user.
VOSS-1382: Allow INI number reservation per user. See: Number Range Management
Docs updated for the number inventory (INI) feature that allows a number to be reserved for a specific user, and to filter INI drop-downs to show only numbers reserved for or belonging to a selected user.
VOSS-1382: Allow INI number reservation per user. See: Reserve Numbers for a User
Docs updated for the number inventory (INI) feature that allows a number to be reserved for a specific user, and to filter INI drop-downs to show only numbers reserved for or belonging to a selected user.
VOSS-1382: Allow INI number reservation per user. See: Quick Add Subscriber (Cisco)
Docs updated for the number inventory (INI) feature that allows a number to be reserved for a specific user, and to filter INI drop-downs to show only numbers reserved for or belonging to a selected user.
VOSS-1382: Allow INI number reservation per user. See: Quick Subscriber (Webex App)
Docs updated for the number inventory (INI) feature that allows a number to be reserved for a specific user, and to filter INI drop-downs to show only numbers reserved for or belonging to a selected user.
VOSS-1397: Support for managing Microsoft Teams Survivable Branch Appliance (SBA) policy on Teams users. See: Introduction to Microsoft Teams Policies
Added details on MS Teams SBA (SurvivableBranchAppliance) Policy setup.
VOSS-1413: Ability to add multiple application users to a device. See: Add Application Users to Device
New docs added for two new tools to add application users to a device and add devices or device profiles to an application user.
VOSS-1413: Ability to add multiple application users to a device. See: Add Devices to Application User
New docs added for two new tools to add application users to a device and add devices or device profiles to an application user.
VOSS-1416: Add Webex wholesale support. See: Quick Add (Subscriber) Groups
Added details on Webex Wholesale support in Control Hub for Customers, Quick Add Groups for Subscribers
VOSS-1416: Add Webex wholesale support. See: Quick Subscriber (Webex App)
Added details on Webex Wholesale support in Control Hub for Customers, Quick Add Groups for Subscribers
VOSS-1416: Add Webex wholesale support. See: Add Cisco Webex Service
Added details on Webex Wholesale support in Control Hub for Customers, Quick Add Groups for Subscribers
VOSS-1416: Add Webex wholesale support. See: Users (Webex App)
Added details on Webex Wholesale support in Control Hub for Customers, Quick Add Groups for Subscribers
VOSS-1420: Activate and manage Microsoft Call Blocking features. See: MS Blocked Calling Numbers
Added new topic on MS Blocked Calling Numbers
VOSS-1430: (EKB-21301: Add support for configuring a proxy). See: Settings
Added details on configuring a proxy for Wingman
Added details on WingMan Web Proxy selection
VOSS-1430: (EKB-21301: Add support for configuring a proxy). See: VOSS Wingman
Added details on configuring a proxy for Wingman
Added details on WingMan Web Proxy selection
VOSS-1430: (EKB-21301: Add support for configuring a proxy). See: Set up a Web Proxy
Added details on configuring a proxy for Wingman
Added details on WingMan Web Proxy selection
VOSS-1471: Management of inventory filter drop-downs. See: Global Settings
Added details on Global Setting “Enable Filters” option and Manage Number Filters feature.
VOSS-1471: Management of inventory filter drop-downs. See: Manage Number Filters
Added details on Global Setting “Enable Filters” option and Manage Number Filters feature.
VOSS-1471: Management of inventory filter drop-downs. See: Quick Add Subscriber (Cisco)
Added details on Global Setting “Enable Filters” option and Manage Number Filters feature.
VOSS-784: (EKB-9270: Remove the automatic creation of cloned roles). See: Customers
Added details on Delete Unused Roles feature and the Clone Admin Role option when managing sites, customers, providers and resellers.
VOSS-784: (EKB-9270: Remove the automatic creation of cloned roles). See: Create a Provider
Added details on Delete Unused Roles feature and the Clone Admin Role option when managing sites, customers, providers and resellers.
VOSS-784: (EKB-9270: Remove the automatic creation of cloned roles). See: Create a Reseller
Added details on Delete Unused Roles feature and the Clone Admin Role option when managing sites, customers, providers and resellers.
VOSS-784: (EKB-9270: Remove the automatic creation of cloned roles). See: Manage Sites
Added details on Delete Unused Roles feature and the Clone Admin Role option when managing sites, customers, providers and resellers.
VOSS-784: (EKB-21387: Audit Roles: Develop feature to remove unused cloned roles at a given hierarchy down). See: Delete Unused Roles
Added details on Delete Unused Roles feature and the Clone Admin Role option when managing sites, customers, providers and resellers.
Upgrade Guide with ISO and Template: Release 24.2#
EKB-22058: Add delta sync capability to Insights syncs. See: Before Upgrading
Added details on new delta-sync command
Upgrade Guide with Delta Bundle: Release 24.2#
EKB-22058: Add delta sync capability to Insights syncs. See: Delta Bundle Overview
Added details on new delta-sync command
Platform Guide: Release 24.2#
EKB-21112: Implement maintenance of the transaction table in Postgres. See: Insights Analytics
Added details on transaction sync exclusions and in Platform Guide on full transaction sync limit
EKB-22058: Add delta sync capability to Insights syncs. See: Insights Analytics
Added details on new delta-sync command
EKB-22574: Disable weekly Insights full-sync by default. See: Insights Analytics
Added details on disabled, unscheduled full-sync.
Advanced Configuration Guide: Release 24.2#
EKB-14108: Update title of Voicemail setting in Global Setting. See: Global Settings
Updated the title of field in Global Settings, Voicemail, to accurately reflect system behavior.
EKB-19073: On relation/User page hide services that are not enabled under Global Settings. See: Global Settings
Docs added for show/hide enabled and disabled services on the user’s Services tab via Global Settings.
VOSS-1430: (EKB-21301: Add support for configuring a proxy). See: Settings
Added details on configuring a proxy for Wingman
Added details on WingMan Web Proxy selection
VOSS-1471: Management of inventory filter drop-downs. See: Global Settings
Added details on Global Setting “Enable Filters” option and Manage Number Filters feature.
Provider HCS Dial Plan Management Support Guide: Release 24.2#
EKB-14108: Update title of Voicemail setting in Global Setting. See: Global Settings
Updated the title of field in Global Settings, Voicemail, to accurately reflect system behavior.
EKB-18791: Transfer box only shows first 1000 results. See: Audit Number Inventory
Updated the transfer box results limit, and added details around support for filtering using a “contains” search.
EKB-19073: On relation/User page hide services that are not enabled under Global Settings. See: Global Settings
Docs added for show/hide enabled and disabled services on the user’s Services tab via Global Settings.
VOSS-1382: Allow INI number reservation per user. See: Number Inventory
Docs updated for the number inventory (INI) feature that allows a number to be reserved for a specific user, and to filter INI drop-downs to show only numbers reserved for or belonging to a selected user.
VOSS-1382: Allow INI number reservation per user. See: View Number Details and Usage in the Number Inventory
Docs updated for the number inventory (INI) feature that allows a number to be reserved for a specific user, and to filter INI drop-downs to show only numbers reserved for or belonging to a selected user.
VOSS-1382: Allow INI number reservation per user. See: Number Reservation
Docs updated for the number inventory (INI) feature that allows a number to be reserved for a specific user, and to filter INI drop-downs to show only numbers reserved for or belonging to a selected user.
VOSS-1382: Allow INI number reservation per user. See: Number Range Management
Docs updated for the number inventory (INI) feature that allows a number to be reserved for a specific user, and to filter INI drop-downs to show only numbers reserved for or belonging to a selected user.
VOSS-1471: Management of inventory filter drop-downs. See: Global Settings
Added details on Global Setting “Enable Filters” option and Manage Number Filters feature.
VOSS-784: (EKB-9270: Remove the automatic creation of cloned roles). See: Customers
Added details on Delete Unused Roles feature and the Clone Admin Role option when managing sites, customers, providers and resellers.
Licensing and Subscriber Data Export Guide: Release 24.2#
VOSS-1430: (EKB-21301: Add support for configuring a proxy). See: Set up a Web Proxy
Added details on configuring a proxy for Wingman
Added details on WingMan Web Proxy selection
API Guide: Release 24.2#
EKB-12758: Redesign GUI rule functionality to remove auth_token from request URLs. See: Access Profiles
Added details on the removal of auth_token from URL query parameters for internal portal requests and its new transmission via the Authorization header.
EKB-21653: Support modern authentication methods on Automate transaction API callback. See: Asynchronous Mutator Transaction Status Callback
Added details on callback_auth_name parameter for HTTP authentication on requests made to the callback service