AudioCodes Device Number Integration#

Overview#

Automate supports the integration of numbers used by AudioCodes devices into the number inventory. Once such devices are configured in Automate and data is synced, the number inventory displays these numbers with their status set to Used, and the Vendor field set to AudioCodes. These numbers won’t be available to assign to subscribers during number management.

Workflows and data syncs are in place to ensure these numbers in the number inventory remain aligned with any changes in these devices.

Related Topics

AudioCodes and Number Cooling#

In the case of the removal (or delete) of a AudioCodes RegisteredUsers instance, the internal number is placed into a configurable cooling period, with their status set to Cooling.

Important

For AudioCodes internal numbers, the cooling period (days) is configured by means of a named macro called: audiocodes_cooling_duration (default setting is 2 days) and not by the Number Inventory Cooling Duration (Days) value in Global Settings (Global Settings).

A high level administrator with access to the named macro instances can carry out this configuration if needed.

The reason for the alternative cooling setting is that AudioCodes devices can become offline but aren’t deleted. The default maximum offline duration is here set to 2 days.

In addition, if the device does then come back online within the days set in the macro, the internal number will be set back to:

  • Status: Used

  • Usage: Device

  • Vendor: AudioCodes

When the line is in cooling, the following internal number inventory fields are set:

  • Tag: an information message of the number of days when the INI will reach the release date.

  • Release Date

When the Release Date is reached, the INI is put back into the Available pool of INI’s, as with standard cooling - see: Number Cooling.

Related Topics

AudioCodes and Audit Number Inventory#

When the Audit Number Inventory is run, the Status and Usage of internal number inventory items that have the Vendor field set as AudioCodes are checked and verified to be:

  • Status: Used

  • Usage: Device

Related Topics