Enterprise Parameters¶
In Enterprise Parameters navigate the section Cisco Syslog Agent and configure the IP address of the Arbitrator in one of the Remote Syslog Server Name fields.
CUCM Service Parameters¶
Ensure CDR Service Parameters are set:
CDR Enabled Flag = True
CDR Log Calls with Zero Duration = True
Call Diagnostic Enabled =True
CUCM Serviceability¶
Navigate to Cisco Call Manager Serviceability.
Select Tools > CDR Management
Fields:
Hostname/IP Address\*: insert the arbitrator IP Address
User Name\*: insert the username drop
Password\*: insert your password for the user drop account.
Protocol: SFTP
Directory Path\*: cucm/ip address of call manager
