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Add Customer Assets

  1. Log in to the Arbitrator as admin.

  2. Click the Wrench icon on the toolbar.

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  3. Click the Globe icon on the toolbar to open the Asset Configuration screen.

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  4. Select All groups, then select the Plus (+) icon to add a new folder.

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    To rename this folder double click on it, rename and press <Enter>.

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  5. Select the new folder, and click the Plus icon (+) in the right pane.

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    • Fill out the IP address (mandatory).

    • Fill out the asset name (mandatory).

    • Fill out any other information you have into the relevant fields.

    • Click the Checkmark arbitrator-checkbox-checked.

    • Click Save.

  6. Repeat the above for all assets you wish to monitor. Alternatively, you can upload multiple assets using a CSV import.

CSV Import of Assets

See also Export and Import an Asset.

It is possible to upload multiple assets using a CSV file.

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The CSV file is available in the Google Drive.

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Above is an example.

The mandatory fields are:

  • AE_NAME

  • IP_ADDRESS

You can also use this CSV to create the asset and the Asset group and place the asset into the group.

Note

  • Remove the header row before you try to upload.

  • Mac Address field must be in the following format: XX:XX:XX:XX:XX:XX

  • Renderer – This selects the icon seen on the Arbitrator. The options are:

    unknown
router
firewall
switch
voice switch
switch voice
server
voice server
server voice
workstation
phone

How to Import using CSV

  1. Log in to the Arbitrator with admin privileges.

  2. Click the Wrench icon assurance-onboard-image17 to open the configuration screen.

  3. Click the Globe icon arbitrator-asset-configuration-icon to open the Asset Configuration screen.

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  4. Click the Up-arrow assurance-onboard-image20 to open the Import Assets dialog.

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  5. Browse to your csv file.

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  6. Click Open.

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  7. Click Import

    Once the Import is complete, check the Asset Configuration screen to confirm your assets are present and in the correct location.

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Add Customer CDR Folders

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Assigning Probes to Assets