Frequently asked questions

Does the global reader account need any licenses?

No the user does not need any licences to be purchased

Does the global reader account need to be built in the same region?

The region in which the global reader user is created has to be the same region that the container has to be built to allow the right permissions for the global reader to access the API.

Can the global reader user account be stored on an Active directory server?

No the global reader needs to be an Azure user. This is because the system can not do the two factor authentication to the login screen of the Active Directory server.

Containers and default public IP address, what happens if the container restarts?

If the container is restarted a new IP address is allocated. This could affect and network policies and rules between the MS Teams collector in Azure and the location of the Dashboard server. Consider making the IP address for the container static.

Can the username and password for the container image registry be used on different customer?

No the username and password is specific to the customer and is valid for 6 months.

Can VOSS help explain the network setup in the Azure platform?

The customer will need to provide a design and expert who ensures the business security rules and policies are adhered to in the build process. This guide acts as a generic guide to get the collector working but the customer may wish to alter network to change security settings.