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Compatibility Matrix

Compatibility Matrix

Automate Application Compatibility Matrix

Note

  • On Cisco UC app versions we list the significant versions; including any SUs supported under that. For exact versions tested see the release notes for the given release. Specific notes are added if we there are issues with specific Cisco UC apps versions and VOSS Automate versions.

  • On the Cisco UC apps, any new provisioning settings for new features added in a SU will not be visible in VOSS Automate unless specific work was done to support them, since AXL API changes are not done in SU releases by Cisco. VOSS Release notes will indicate any SU specific features that have been explicitly supported.

  • If you need a version supported that is not indicated above as supported or planned, contact your VOSS team for further options and if support could be added.

VOSS Automate 21.3

Vendor

Apps

VOSS Automate 21.3

Notes, application specific caveats

VOSS

NBI

3.2.0

VOSS

VOSS Insights Dashboard

SP64, SP65, SP66, 22.1

SP65 required for User and Number Inventory analytics

VOSS

VOSS Insights Arbitrator

SP23, SP24, SP25, 22.1

VOSS

VOSS Insights DS9

SP8/5.0 SP1

Existing users: SP8, new users; 5.0 SP1

VOSS

VOSS Insights Raptor

SP12, 22.1

VOSS

VOSS Phone Server

1.0.0

Base release version

Cisco

Cisco UCM

10.0, 10.5, 11.5, 12.5, 14.0

14SU1 is latest validated version

Cisco

Cisco Unity Connection

10.0, 10.5, 11.5, 12.5, 14.0

14SU1 is latest validated version

Cisco

HCM-F

10.5, 11.5, 12.5, 12.6

12.6.1 is latest validated version

Cisco

UCCX

12.5.1

12.5.1.11001-348 (SU1-ES03) is latest validated version

Cisco

Webex Meetings

Cloud based - so latest

Cisco

Webex Teams

Cloud based - so latest

Cisco

Cisco Contact Center

11.x, 12.x

OpenLDAP

Microsoft

Directory

OpenLDAP

Active Directory

OpenAM

Shibboleth

ADFS

PingIdentity

SSO

VOSS Tested - OpenAM, Shibboleth

Partner integrated - ADFS, PingIdentity

Only Security Assertion Markup Language (SAML) 2.0 is supported.

Microsoft

Microsoft

Skype for Business on-prem, cloud, Microsoft Teams, Office365

ServiceNow

ServiceNow

Cloud-based - so latest

Pexip

Pexip Infinity Conferencing Platform

24.1

Build 55723.0.0

Build date 2020-08-20T15:07:05Z

VOSS Automate 21.2

Vendor

Apps

VOSS Automate 21.2

Notes, application specific caveats

VOSS

NBI

3.2.0

VOSS

VOSS Insights Dashboard

SP64, SP65, SP66

SP65 required for User and Number Inventory analytics

VOSS

VOSS Insights Arbitrator

SP23, SP24, SP25

VOSS

VOSS Insights DS9

SP8/5.0 SP1

Existing users: SP8, new users; 5.0 SP1

VOSS

VOSS Insights Raptor

SP12

VOSS

VOSS Phone Server

1.0.0

Base release version

Cisco

Cisco UCM

10.0, 10.5, 11.5, 12.5, 14.0

14SU1 is latest validated version

Cisco

Cisco Unity Connection

10.0, 10.5, 11.5, 12.5, 14.0

14SU1 is latest validated version

Cisco

HCM-F

10.5, 11.5, 12.5, 12.6

12.6.1 is latest validated version

Cisco

UCCX

11.6.2

11.6.2.10000-38 is latest validated version

Cisco

Webex Meetings

Cloud based - so latest

Cisco

Webex Teams

Cloud based - so latest

OpenLDAP

Microsoft

Directory

OpenLDAP

Active Directory

OpenAM

Shibboleth

ADFS

PingIdentity

SSO

VOSS Tested - OpenAM, Shibboleth

Partner integrated - ADFS, PingIdentity

Only Security Assertion Markup Language (SAML) 2.0 is supported.

Microsoft

Microsoft

Skype for Business on-prem, cloud, Microsoft Teams, Office365

Cisco

Cisco Contact Center

11.x, 12.x

ServiceNow

ServiceNow

Cloud-based - so latest

Pexip

Pexip Infinity Conferencing Platform

24.1

Build 55723.0.0

Build date 2020-08-20T15:07:05Z

VOSS-4-UC 21.1

Vendor

Apps

VOSS-4-UC 21.1

Notes, application specific caveats

VOSS

NBI

3.2.0

VOSS

VOSS Analytics Dashboard

SP64, SP65

SP65 required for User and Number Inventory Analytics

VOSS

VOSS Assurance Arbitrator

SP23, SP24

VOSS

VOSS Phone Server

1.0.0

Base release version

Cisco

Cisco UCM

10.0, 10.5, 11.5, 12.5, 14.0

14.0 is latest validated version

Cisco

Cisco Unity Connection

10.0, 10.5, 11.5, 12.5, 14.0

14.0 is latest validated version

Cisco

HCM-F

10.5, 11.5, 12.5, 12.6

12.6.1 is latest validated version

Cisco

UCCX

11.6.2

11.6.2.10000-38 is latest validated version

Cisco

Webex Meetings

Cloud based - so latest

Cisco

Webex Teams

Cloud based - so latest

OpenLDAP

Microsoft

Directory

OpenLDAP

Active Directory

OpenAM

Shibboleth

ADFS

PingIdentity

SSO

VOSS Tested - OpenAM, Shibboleth

Partner integrated - ADFS, PingIdentity

Only Security Assertion Markup Language (SAML) 2.0 is supported.

Microsoft

Microsoft

Skype for Business on-prem, cloud, Microsoft Teams, Office365

Cisco

Cisco Contact Center

11.x, 12.x

ServiceNow

ServiceNow

Cloud-based - so latest

Pexip

Pexip Infinity Conferencing Platform

24.1

Build 55723.0.0

Build date 2020-08-20T15:07:05Z

VOSS Automate Adaptations Support

The following Adaptations have been updated to be compatible with VOSS Automate 21.2.

Note

  • If these Adaptations are in use on 19.x, they must be reinstalled after upgrading to 21.2.

  • If these Adaptations were already installed on 21.1, they do not have to be reinstalled after upgrading to 21.2.

VOSS Automate Adaptation

Minimum Version

Notes, application specific caveats

GS Cross Site Hunt Group

V1.9_21.1

GS LinkedSites

V1.27_21.1

GS Change Line

V0.1_21.1

GS Group Voicemail

V1.12_21.1

GS Device OOS

V0.7_21.1

GS Number Inventory

V0.11_21.1

VOSS-4-UC 20.1.1

Apps

VOSS-4-UC 20.1.1

Notes, application specific caveats

Cisco UCM

10.0, 10.5, 11.5, 12.5

12.5(1)SU3 is latest validated version

Cisco Unity Connection

10.0, 10.5, 11.5, 12.5

12.5(1)SU2 is latest validated version

HCM-F

10.0, 10.5, 11.5, 12.5, 12.6

12.6.1 is latest validated version

Webex Meetings

Cloud based - so latest

Webex Teams

Cloud based - so latest

Directory

OpenLDAP, Active Directory

SSO

VOSS Tested - OpenAM, Shibboleth

Partner integrated - ADFS, PingIdentity

Microsoft

Skype for Business on-prem, cloud, Microsoft Teams, Office365

Cisco Contact Center

11.x, 12.x

ServiceNow

Cloud-based - so latest

VOSS-4-UC 19.3.4

Apps

VOSS-4-UC 19.3.4

Notes, application specific caveats

Cisco UCM

10.5, 11.5, 12.5

12.5.1su3 is latest validated version

Cisco Unity Connection

10.5, 11.5, 12.5

12.5.1su2 is latest validated version

HCM-F

10.5, 11.5, 12.5, 12.6

12.6.1 is latest validated version

Webex Meetings

Cloud based - so latest

Webex Teams

Cloud based - so latest

Directory

OpenLDAP, Active Directory

SSO

VOSS Tested - OpenAM, Shibboleth

Partner integrated - ADFS, PingIdentity

Microsoft

Skype for Business on-prem, cloud, Microsoft Teams, Office365

Cisco Contact Center

11.6

ServiceNow

Cloud-based - so latest

  • For the 19.3.4 PB1 - PB5 Releases, testing was performed using the following Cisco UC apps versions.

    UC App

    Versions

    CUCM

    11.5.1 SU9 (11.5.1.21900-40), 12.5.1 SU4 (12.5.1.14900-63)

    CUCX

    11.5.1 SU9 (11.5.1.21900-40), 12.5.1 SU4 (12.5.1.14900-45)

    HCMF

    11.5.5 (11.5.5.10000-2), 12.5.1 SU3 (12.5.1.13900-4), 12.6.1 (12.6.1.10000-2, use 12.5 API )

VOSS-4-UC 19.3.3

Apps

VOSS-4-UC 19.3.3

Notes, application specific caveats

Cisco UCM

10.0, 10.5, 11.5, 12.5

12.5.1su1 is latest validated version

Cisco Unity Connection

10.0, 10.5, 11.5, 12.5

12.5.1su1 is latest validated version

HCM-F

10.0, 10.5, 11.5, 12.5

12.5.1 is latest validated version

Webex Meetings

Cloud based - so latest

Webex Teams

Cloud based - so latest

Directory

OpenLDAP, Active Directory

SSO

VOSS Tested - OpenAM, Shibboleth

Partner integrated - ADFS, PingIdentity

Microsoft

Skype for Business on-prem, cloud, Microsoft Teams, Office365

Cisco Contact Center

11.6

ServiceNow

Cloud-based - so latest

VOSS-4-UC 19.3.2

Apps

VOSS-4-UC 19.3.2

Notes, application specific caveats

Cisco UCM

10.0, 10.5, 11.5, 12.5

12.5.1su1 is latest validated version

Cisco Unity Connection

10.0, 10.5, 11.5, 12.5

12.5.1su1 is latest validated version

HCM-F

10.0, 10.5, 11.5, 12.5

12.5.1 is latest validated version

Webex Meetings

Cloud based - so latest

Webex Teams

Cloud based - so latest

Directory

OpenLDAP, Active Directory

SSO

VOSS Tested - OpenAM, Shibboleth

Partner integrated - ADFS, PingIdentity

Microsoft

Skype for Business on-prem, cloud, Microsoft Teams, Office365

Cisco Contact Center

11.6

ServiceNow

Cloud-based - so latest

Insights Application Compatibility Matrix

Insights 22.1

Vendor

Apps

VOSS Insights Dashboard Version 22.1 / Arbitrator Version 22.1

Notes, application specific caveats

VOSS

Automate

21.3

Cisco

Cisco UCM

10.0, 10.5, 11.5, 12.5, 14

Cisco

Cisco Unity Connection

10.0, 10.5, 11.5, 12.5, 14

Cisco

Cisco Contact Center Express (UCCX)

11.5, 12.5, 14

Cisco

Cisco Contact Center Enterprise (UCCE)

10.5, 11.5, 12.5, 14

Cisco

Webex Meetings

Cloud based (so, latest)

Cisco

Webex Teams

Cloud based (so, latest)

Microsoft

Microsoft (Cloud)

Microsoft Teams, Microsoft 365 Suite

Microsoft

Microsoft (On Premise)

Skype for Business

Polycom

Phones and Video devices attached to supported versions of Cisco UCM

ZOOM

Zoom meetings & events, Zoom phone system, Zoom chat

Avaya

Avaya UC Enterprise Core

Aura v7 and v8

Avaya App Integration - 7.x or 8.x

  • SMGR - Aura System Manager

  • OfficeLinx (ESNA)

  • CM - Communications

  • Equinox Mgt Server

Monitoring / Alerting, Call quality analysis, License reporting, messaging / voice system status and use, session details, trunk status, DSP resource utilization, ESS & Gateway status

Avaya

Avaya Contact Center

Avaya

Avaya Media Gateway

G430, G450

Combination of SNMP and queries

Avaya

Avaya PBX

Versions 5.x, 6.x

Combination of SNMP and queries. Policy module available for pre version 7 releases

Avaya

Avaya - Definity

G3r Versions 4, 6, 7, 9

Limited by Definity capability to send monitoring data to external systems. Most older systems are only able to be monitored by Avaya themselves. Review of your specific version is needed to determine the level of alerting and reporting.

Avaya

Avaya - Nortel Meridian

Option 11C

Alerting Only

CISCO DETAILS

Supported versions are those compatible with the Cisco versions listed above unless otherwise stated.

IM and Presence Server

Emergency responder

Cisco Jabber Devices

Device monitoring & reporting comes from UCM, not directly from the device.

Cisco Phones

Phone monitoring & reporting comes from UCM (for example: CDR, CMR, RIS), not directly from the phone.

Cisco Video Devices

Video Device monitoring & reporting comes from UCM and TMS, and in many cases can be collected directly from the device.

Media Server

Media Resources

CMS (Cisco Meeting server)

11.5, 12.5, 14

TMS (Telepresence Mgmt)

TMS-XE (TMS extension for Microsoft)

Cisco MCU (Telepresence multiple control units)

VCS (Video Conferencing)

Cisco Webex Teams (including Control Hub)

CCA (Webex Audio Monitoring)

Expressway C & E

Cisco CUBE (Border Element)

Finesse

CVP (Voice Portal)

VXML Server

CME (CallManager Express)

CUIC (Intelligence

Cisco ICM Intelligent Contact Mgmt)

CTIOS (Computer Telephony Integrated Object Server)

RECORDING APPLICATIONS

Nice (Recording)

Nuance (Recording)

Verint (Recording)

SBC

Sonus SBC

SBC

Sonus SBC

SBC

Audiocodes SBC

Includes RTCP if licensed

SBC

Oracle SBC & EBC

SBC: SCZ8.4.0 + ECB: PCZ3.3.0 +

Alerting only

VOSS

VOSS

VOSS Automate

Version 19 or later

NETFLOW

Netflow

Versions 5, 9, 10, IPFIX, AWS Flow Logs, Azure NSG Logs, SD WAN Flow

Separate license for VOSS Insights Netflow

Supported Browsers

For this Release, testing was performed using the following browser versions.

Note that older or newer versions of each browser may also be compatible.

OS Browser

Chrome

Edge

Firefox

Safari

Windows 10 64 bit

100

46

97

N/A

Ubuntu 20.04

100

N/A

98.0.2

N/A

Mac OS 12.01

100

N/A

94

15.1

VMware Support

For this release, testing was performed using vSphere:

  • VMware vCenter Server Appliance version 7.0.0.10600

  • VMware ESXi:

    • 6.7.0, 13006603

    • 6.7.0, 10302608

    • 6.5.0, 14320405

    • 6.5.0, 8294253

  • Client version 7.0.0.10600

VMware version >=5.1 is supported.

VMware feature

Tested this release

HA

No

vMotion

No

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