Compatibility Matrix #################### .. _app_compatibility_matrix: .. rst-class:: chapter-with-expand Automate Application Compatibility Matrix --------------------------------------------- .. note:: * On Cisco UC app versions we list the significant versions; including any SUs supported under that. For exact versions tested see the release notes for the given release. Specific notes are added if we there are issues with specific Cisco UC apps versions and VOSS Automate versions. * On the Cisco UC apps, any new provisioning settings for new features added in a SU will not be visible in VOSS Automate unless specific work was done to support them, since AXL API changes are not done in SU releases by Cisco. VOSS Release notes will indicate any SU specific features that have been explicitly supported. * If you need a version supported that is not indicated above as supported or planned, contact your VOSS team for further options and if support could be added. .. _21.3: VOSS Automate 21.3 ................... .. tabularcolumns:: |p{2cm}|p{3cm}|p{4cm}|p{6cm}| +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ | Vendor | Apps | VOSS Automate 21.3 | Notes, application specific caveats | +==============+===========================+===============================================================+=========================================================+ | VOSS | NBI | 3.2.0 | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ | VOSS | VOSS Insights Dashboard | SP64, SP65, SP66, 22.1 | SP65 required for User and Number Inventory | | | | | analytics | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ | VOSS | VOSS Insights Arbitrator | SP23, SP24, SP25, 22.1 | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ | VOSS | VOSS Insights DS9 | SP8/5.0 SP1 | Existing users: SP8, new users; 5.0 SP1 | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ | VOSS | VOSS Insights Raptor | SP12, 22.1 | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ | VOSS | VOSS Phone Server | 1.0.0 | Base release version | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ | Cisco | Cisco UCM | 10.0, 10.5, 11.5, 12.5, 14.0 | 14SU1 is latest validated version | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ | Cisco | Cisco Unity Connection | 10.0, 10.5, 11.5, 12.5, 14.0 | 14SU1 is latest validated version | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ | Cisco | HCM-F | 10.5, 11.5, 12.5, 12.6 | 12.6.1 is latest validated version | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ | Cisco | UCCX | 12.5.1 | 12.5.1.11001-348 (SU1-ES03) is latest validated version | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ | Cisco | Webex Meetings | Cloud based - so latest | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ | Cisco | Webex Teams | Cloud based - so latest | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ | Cisco | Cisco Contact Center | 11.x, 12.x | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ | OpenLDAP | Directory | OpenLDAP | | | | | | | | Microsoft | | Active Directory | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ | OpenAM | SSO | VOSS Tested - OpenAM, Shibboleth | | | | | | | | Shibboleth | | | | | | | | Only Security Assertion Markup Language | | ADFS | | | (SAML) 2.0 is supported. | | | | Partner integrated - ADFS, PingIdentity | | | PingIdentity | | | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ | Microsoft | Microsoft | Skype for Business on-prem, cloud, Microsoft Teams, Office365 | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ | ServiceNow | ServiceNow | Cloud-based - so latest | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ | Pexip | Pexip Infinity | 24.1 | Build 55723.0.0 | | | Conferencing | | | | | Platform | | Build date 2020-08-20T15:07:05Z | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------------------+ .. _21.2: VOSS Automate 21.2 ................... .. tabularcolumns:: |p{2cm}|p{3cm}|p{4cm}|p{6cm}| +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ | Vendor | Apps | VOSS Automate 21.2 | Notes, application specific caveats | +==============+===========================+===============================================================+=============================================+ | VOSS | NBI | 3.2.0 | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ | VOSS | VOSS Insights Dashboard | SP64, SP65, SP66 | SP65 required for User and Number Inventory | | | | | analytics | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ | VOSS | VOSS Insights Arbitrator | SP23, SP24, SP25 | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ | VOSS | VOSS Insights DS9 | SP8/5.0 SP1 | Existing users: SP8, new users; 5.0 SP1 | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ | VOSS | VOSS Insights Raptor | SP12 | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ | VOSS | VOSS Phone Server | 1.0.0 | Base release version | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ | Cisco | Cisco UCM | 10.0, 10.5, 11.5, 12.5, 14.0 | 14SU1 is latest validated version | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ | Cisco | Cisco Unity Connection | 10.0, 10.5, 11.5, 12.5, 14.0 | 14SU1 is latest validated version | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ | Cisco | HCM-F | 10.5, 11.5, 12.5, 12.6 | 12.6.1 is latest validated version | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ | Cisco | UCCX | 11.6.2 | 11.6.2.10000-38 is latest validated version | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ | Cisco | Webex Meetings | Cloud based - so latest | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ | Cisco | Webex Teams | Cloud based - so latest | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ | OpenLDAP | Directory | OpenLDAP | | | | | | | | Microsoft | | Active Directory | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ | OpenAM | SSO | VOSS Tested - OpenAM, Shibboleth | | | | | | | | Shibboleth | | | | | | | | Only Security Assertion Markup Language | | ADFS | | | (SAML) 2.0 is supported. | | | | Partner integrated - ADFS, PingIdentity | | | PingIdentity | | | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ | Microsoft | Microsoft | Skype for Business on-prem, cloud, Microsoft Teams, Office365 | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ | Cisco | Cisco Contact Center | 11.x, 12.x | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ | ServiceNow | ServiceNow | Cloud-based - so latest | | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ | Pexip | Pexip Infinity | 24.1 | Build 55723.0.0 | | | Conferencing | | | | | Platform | | Build date 2020-08-20T15:07:05Z | +--------------+---------------------------+---------------------------------------------------------------+---------------------------------------------+ .. _21.1: VOSS-4-UC 21.1 ................... .. tabularcolumns:: |p{2cm}|p{3cm}|p{4cm}|p{6cm}| +--------------+----------------------------+---------------------------------------------------------------+---------------------------------------------+ | Vendor | Apps | VOSS-4-UC 21.1 | Notes, application specific caveats | +==============+============================+===============================================================+=============================================+ | VOSS | NBI | 3.2.0 | | +--------------+----------------------------+---------------------------------------------------------------+---------------------------------------------+ | VOSS | VOSS Analytics Dashboard | SP64, SP65 | SP65 required for User and Number Inventory | | | | | Analytics | +--------------+----------------------------+---------------------------------------------------------------+---------------------------------------------+ | VOSS | VOSS Assurance Arbitrator | SP23, SP24 | | +--------------+----------------------------+---------------------------------------------------------------+---------------------------------------------+ | VOSS | VOSS Phone Server | 1.0.0 | Base release version | +--------------+----------------------------+---------------------------------------------------------------+---------------------------------------------+ | Cisco | Cisco UCM | 10.0, 10.5, 11.5, 12.5, 14.0 | 14.0 is latest validated version | +--------------+----------------------------+---------------------------------------------------------------+---------------------------------------------+ | Cisco | Cisco Unity Connection | 10.0, 10.5, 11.5, 12.5, 14.0 | 14.0 is latest validated version | +--------------+----------------------------+---------------------------------------------------------------+---------------------------------------------+ | Cisco | HCM-F | 10.5, 11.5, 12.5, 12.6 | 12.6.1 is latest validated version | +--------------+----------------------------+---------------------------------------------------------------+---------------------------------------------+ | Cisco | UCCX | 11.6.2 | 11.6.2.10000-38 is latest validated version | +--------------+----------------------------+---------------------------------------------------------------+---------------------------------------------+ | Cisco | Webex Meetings | Cloud based - so latest | | +--------------+----------------------------+---------------------------------------------------------------+---------------------------------------------+ | Cisco | Webex Teams | Cloud based - so latest | | +--------------+----------------------------+---------------------------------------------------------------+---------------------------------------------+ | OpenLDAP | Directory | OpenLDAP | | | | | | | | Microsoft | | Active Directory | | +--------------+----------------------------+---------------------------------------------------------------+---------------------------------------------+ | OpenAM | SSO | VOSS Tested - OpenAM, Shibboleth | | | | | | | | Shibboleth | | | | | | | | Only Security Assertion Markup Language | | ADFS | | | (SAML) 2.0 is supported. | | | | Partner integrated - ADFS, PingIdentity | | | PingIdentity | | | | +--------------+----------------------------+---------------------------------------------------------------+---------------------------------------------+ | Microsoft | Microsoft | Skype for Business on-prem, cloud, Microsoft Teams, Office365 | | +--------------+----------------------------+---------------------------------------------------------------+---------------------------------------------+ | Cisco | Cisco Contact Center | 11.x, 12.x | | +--------------+----------------------------+---------------------------------------------------------------+---------------------------------------------+ | ServiceNow | ServiceNow | Cloud-based - so latest | | +--------------+----------------------------+---------------------------------------------------------------+---------------------------------------------+ | Pexip | Pexip Infinity | 24.1 | Build 55723.0.0 | | | Conferencing | | | | | Platform | | Build date 2020-08-20T15:07:05Z | +--------------+----------------------------+---------------------------------------------------------------+---------------------------------------------+ .. rubric:: VOSS Automate Adaptations Support The following Adaptations have been updated to be compatible with VOSS Automate 21.2. .. note:: * If these Adaptations are in use on 19.x, they must be reinstalled after upgrading to 21.2. * If these Adaptations were already installed on 21.1, they do not have to be reinstalled after upgrading to 21.2. .. tabularcolumns:: |p{5cm}|p{4cm}|p{6cm}| +--------------------------+-----------------+-------------------------------------+ | VOSS Automate Adaptation | Minimum Version | Notes, application specific caveats | +==========================+=================+=====================================+ | GS Cross Site Hunt Group | V1.9_21.1 | | +--------------------------+-----------------+-------------------------------------+ | GS LinkedSites | V1.27_21.1 | | +--------------------------+-----------------+-------------------------------------+ | GS Change Line | V0.1_21.1 | | +--------------------------+-----------------+-------------------------------------+ | GS Group Voicemail | V1.12_21.1 | | +--------------------------+-----------------+-------------------------------------+ | GS Device OOS | V0.7_21.1 | | +--------------------------+-----------------+-------------------------------------+ | GS Number Inventory | V0.11_21.1 | | +--------------------------+-----------------+-------------------------------------+ .. _20.1.1: VOSS-4-UC 20.1.1 ................... .. tabularcolumns:: |p{4cm}|p{5cm}|p{6cm}| +------------------------+---------------------------------------------------------------+----------------------------------------+ | Apps | VOSS-4-UC 20.1.1 | Notes, application specific caveats | +========================+===============================================================+========================================+ | Cisco UCM | 10.0, 10.5, 11.5, 12.5 | 12.5(1)SU3 is latest validated version | +------------------------+---------------------------------------------------------------+----------------------------------------+ | Cisco Unity Connection | 10.0, 10.5, 11.5, 12.5 | 12.5(1)SU2 is latest validated version | +------------------------+---------------------------------------------------------------+----------------------------------------+ | HCM-F | 10.0, 10.5, 11.5, 12.5, 12.6 | 12.6.1 is latest validated version | +------------------------+---------------------------------------------------------------+----------------------------------------+ | Webex Meetings | Cloud based - so latest | | +------------------------+---------------------------------------------------------------+----------------------------------------+ | Webex Teams | Cloud based - so latest | | +------------------------+---------------------------------------------------------------+----------------------------------------+ | Directory | OpenLDAP, Active Directory | | +------------------------+---------------------------------------------------------------+----------------------------------------+ | SSO | VOSS Tested - OpenAM, Shibboleth | | | | | | | | Partner integrated - ADFS, PingIdentity | | +------------------------+---------------------------------------------------------------+----------------------------------------+ | Microsoft | Skype for Business on-prem, cloud, Microsoft Teams, Office365 | | +------------------------+---------------------------------------------------------------+----------------------------------------+ | Cisco Contact Center | 11.x, 12.x | | +------------------------+---------------------------------------------------------------+----------------------------------------+ | ServiceNow | Cloud-based - so latest | | +------------------------+---------------------------------------------------------------+----------------------------------------+ .. _19.3.4: VOSS-4-UC 19.3.4 ................... .. tabularcolumns:: |p{4cm}|p{5cm}|p{6cm}| +------------------------+---------------------------------------------------------------+---------------------------------------+ | Apps | VOSS-4-UC 19.3.4 | Notes, application specific caveats | +========================+===============================================================+=======================================+ | Cisco UCM | 10.5, 11.5, 12.5 | 12.5.1su3 is latest validated version | +------------------------+---------------------------------------------------------------+---------------------------------------+ | Cisco Unity Connection | 10.5, 11.5, 12.5 | 12.5.1su2 is latest validated version | +------------------------+---------------------------------------------------------------+---------------------------------------+ | HCM-F | 10.5, 11.5, 12.5, 12.6 | 12.6.1 is latest validated version | +------------------------+---------------------------------------------------------------+---------------------------------------+ | Webex Meetings | Cloud based - so latest | | +------------------------+---------------------------------------------------------------+---------------------------------------+ | Webex Teams | Cloud based - so latest | | +------------------------+---------------------------------------------------------------+---------------------------------------+ | Directory | OpenLDAP, Active Directory | | +------------------------+---------------------------------------------------------------+---------------------------------------+ | SSO | VOSS Tested - OpenAM, Shibboleth | | | | | | | | Partner integrated - ADFS, PingIdentity | | +------------------------+---------------------------------------------------------------+---------------------------------------+ | Microsoft | Skype for Business on-prem, cloud, Microsoft Teams, Office365 | | +------------------------+---------------------------------------------------------------+---------------------------------------+ | Cisco Contact Center | 11.6 | | +------------------------+---------------------------------------------------------------+---------------------------------------+ | ServiceNow | Cloud-based - so latest | | +------------------------+---------------------------------------------------------------+---------------------------------------+ * For the 19.3.4 PB1 - PB5 Releases, testing was performed using the following Cisco UC apps versions. .. tabularcolumns:: |p{3cm}|p{9cm}| +--------+-----------------------------------------------------------------------------------------------+ | UC App | Versions | +========+===============================================================================================+ | CUCM | 11.5.1 SU9 (11.5.1.21900-40), 12.5.1 SU4 (12.5.1.14900-63) | +--------+-----------------------------------------------------------------------------------------------+ | CUCX | 11.5.1 SU9 (11.5.1.21900-40), 12.5.1 SU4 (12.5.1.14900-45) | +--------+-----------------------------------------------------------------------------------------------+ | HCMF | 11.5.5 (11.5.5.10000-2), 12.5.1 SU3 (12.5.1.13900-4), 12.6.1 (12.6.1.10000-2, use 12.5 API ) | +--------+-----------------------------------------------------------------------------------------------+ .. _19.3.3: VOSS-4-UC 19.3.3 ................... .. tabularcolumns:: |p{4cm}|p{5cm}|p{6cm}| +------------------------+---------------------------------------------------------------+---------------------------------------+ | Apps | VOSS-4-UC 19.3.3 | Notes, application specific caveats | +========================+===============================================================+=======================================+ | Cisco UCM | 10.0, 10.5, 11.5, 12.5 | 12.5.1su1 is latest validated version | +------------------------+---------------------------------------------------------------+---------------------------------------+ | Cisco Unity Connection | 10.0, 10.5, 11.5, 12.5 | 12.5.1su1 is latest validated version | +------------------------+---------------------------------------------------------------+---------------------------------------+ | HCM-F | 10.0, 10.5, 11.5, 12.5 | 12.5.1 is latest validated version | +------------------------+---------------------------------------------------------------+---------------------------------------+ | Webex Meetings | Cloud based - so latest | | +------------------------+---------------------------------------------------------------+---------------------------------------+ | Webex Teams | Cloud based - so latest | | +------------------------+---------------------------------------------------------------+---------------------------------------+ | Directory | OpenLDAP, Active Directory | | +------------------------+---------------------------------------------------------------+---------------------------------------+ | SSO | VOSS Tested - OpenAM, Shibboleth | | | | | | | | Partner integrated - ADFS, PingIdentity | | +------------------------+---------------------------------------------------------------+---------------------------------------+ | Microsoft | Skype for Business on-prem, cloud, Microsoft Teams, Office365 | | +------------------------+---------------------------------------------------------------+---------------------------------------+ | Cisco Contact Center | 11.6 | | +------------------------+---------------------------------------------------------------+---------------------------------------+ | ServiceNow | Cloud-based - so latest | | +------------------------+---------------------------------------------------------------+---------------------------------------+ .. _19.3.2: VOSS-4-UC 19.3.2 ................... .. tabularcolumns:: |p{4cm}|p{5cm}|p{6cm}| +------------------------+---------------------------------------------------------------+---------------------------------------+ | Apps | VOSS-4-UC 19.3.2 | Notes, application specific caveats | +========================+===============================================================+=======================================+ | Cisco UCM | 10.0, 10.5, 11.5, 12.5 | 12.5.1su1 is latest validated version | +------------------------+---------------------------------------------------------------+---------------------------------------+ | Cisco Unity Connection | 10.0, 10.5, 11.5, 12.5 | 12.5.1su1 is latest validated version | +------------------------+---------------------------------------------------------------+---------------------------------------+ | HCM-F | 10.0, 10.5, 11.5, 12.5 | 12.5.1 is latest validated version | +------------------------+---------------------------------------------------------------+---------------------------------------+ | Webex Meetings | Cloud based - so latest | | +------------------------+---------------------------------------------------------------+---------------------------------------+ | Webex Teams | Cloud based - so latest | | +------------------------+---------------------------------------------------------------+---------------------------------------+ | Directory | OpenLDAP, Active Directory | | +------------------------+---------------------------------------------------------------+---------------------------------------+ | SSO | VOSS Tested - OpenAM, Shibboleth | | | | | | | | Partner integrated - ADFS, PingIdentity | | +------------------------+---------------------------------------------------------------+---------------------------------------+ | Microsoft | Skype for Business on-prem, cloud, Microsoft Teams, Office365 | | +------------------------+---------------------------------------------------------------+---------------------------------------+ | Cisco Contact Center | 11.6 | | +------------------------+---------------------------------------------------------------+---------------------------------------+ | ServiceNow | Cloud-based - so latest | | +------------------------+---------------------------------------------------------------+---------------------------------------+ Insights Application Compatibility Matrix --------------------------------------------- .. _Insights-21.2: Insights 22.1 ................... +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | Vendor | Apps | VOSS Insights Dashboard Version 22.1 / Arbitrator Version 22.1 | Notes, application specific caveats | +================+===========================+=================================================================+=========================================================+ | VOSS | Automate | 21.3 | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | Cisco | Cisco UCM | 10.0, 10.5, 11.5, 12.5, 14 | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | Cisco | Cisco Unity Connection | 10.0, 10.5, 11.5, 12.5, 14 | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | Cisco Contact Center | 11.5, 12.5, 14 | | | Cisco | Express (UCCX) | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | Cisco Contact Center | 10.5, 11.5, 12.5, 14 | | | Cisco | Enterprise (UCCE) | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | Cisco | Webex Meetings | Cloud based (so, latest) | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | Cisco | Webex Teams | Cloud based (so, latest) | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | Microsoft | Microsoft (Cloud) | Microsoft Teams, Microsoft 365 Suite | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | Microsoft | Microsoft (On Premise) | Skype for Business | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | Polycom | | Phones and Video devices attached to supported versions of | | | | | Cisco UCM | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | ZOOM | | Zoom meetings & events, Zoom phone system, Zoom chat | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | Avaya | Avaya UC Enterprise Core | Aura v7 and v8 | Monitoring / Alerting, Call quality analysis, License | | | | | reporting, messaging / voice system status and use, | | | | Avaya App Integration - 7.x or 8.x | session details, trunk status, DSP resource | | | | | utilization, ESS & Gateway status | | | | * SMGR - Aura System Manager | | | | | * OfficeLinx (ESNA) | | | | | * CM - Communications | | | | | * Equinox Mgt Server | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | Avaya | Avaya Contact Center | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | Avaya | Avaya Media Gateway | G430, G450 | Combination of SNMP and queries | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | Avaya | Avaya PBX | Versions 5.x, 6.x | Combination of SNMP and queries. Policy module | | | | | available for pre version 7 releases | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | Avaya | Avaya - Definity | G3r Versions 4, 6, 7, 9 | Limited by Definity capability to send monitoring data | | | | | to external systems. Most older systems are only | | | | | able to be monitored by Avaya themselves. Review of | | | | | your specific version is needed to determine the level | | | | | of alerting and reporting. | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | Avaya | Avaya - Nortel Meridian | Option 11C | Alerting Only | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | CISCO DETAILS | | *Supported versions are those compatible with the Cisco | | | | | versions listed above unless otherwise stated.* | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | IM and Presence Server | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | Emergency responder | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | Cisco Jabber Devices | | Device monitoring & reporting comes from UCM, not | | | | | directly from the device. | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | Cisco Phones | | Phone monitoring & reporting comes from UCM (for | | | | | example: CDR, CMR, RIS), not directly from the phone. | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | Cisco Video Devices | | Video Device monitoring & reporting comes from UCM and | | | | | TMS, and in many cases can be collected directly from | | | | | the device. | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | Media Server | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | Media Resources | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | CMS (Cisco Meeting | 11.5, 12.5, 14 | | | | server) | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | TMS (Telepresence Mgmt) | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | TMS-XE (TMS extension for | | | | | Microsoft) | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | Cisco MCU (Telepresence | | | | | multiple control units) | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | VCS (Video Conferencing) | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | Cisco Webex Teams | | | | | (including Control Hub) | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | CCA (Webex Audio | | | | | Monitoring) | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | Expressway C & E | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | Cisco CUBE (Border | | | | | Element) | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | Finesse | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | CVP (Voice Portal) | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | VXML Server | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | CME (CallManager Express) | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | CUIC (Intelligence | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | Cisco ICM Intelligent | | | | | Contact Mgmt) | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | CTIOS (Computer | | | | | Telephony Integrated | | | | | Object Server) | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | RECORDING | | | | | APPLICATIONS | | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | Nice (Recording) | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | Nuance (Recording) | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | | Verint (Recording) | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | SBC | Sonus SBC | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | SBC | Sonus SBC | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | SBC | Audiocodes SBC | | Includes RTCP if licensed | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | SBC | Oracle SBC & EBC | SBC: SCZ8.4.0 + | Alerting only | | | | ECB: PCZ3.3.0 + | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | **VOSS** | | | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | VOSS | VOSS Automate | Version 19 or later | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ | NETFLOW | Netflow | Versions 5, 9, 10, IPFIX, AWS Flow Logs, Azure NSG Logs, SD | Separate license for VOSS Insights Netflow | | | | WAN Flow | | +----------------+---------------------------+-----------------------------------------------------------------+---------------------------------------------------------+ .. _browser_support: Supported Browsers ------------------ For this Release, testing was performed using the following browser versions. Note that older or newer versions of each browser may also be compatible. .. tabularcolumns:: |p{7.5cm}|p{1.5cm}|p{1.5cm}|p{1.5cm}|p{1.5cm}|p{1.5cm}| +-------------------+--------+------+---------+--------+ | OS \ Browser | Chrome | Edge | Firefox | Safari | +===================+========+======+=========+========+ | Windows 10 64 bit | 100 | 46 | 97 | N/A | +-------------------+--------+------+---------+--------+ | Ubuntu 20.04 | 100 | N/A | 98.0.2 | N/A | +-------------------+--------+------+---------+--------+ | Mac OS 12.01 | 100 | N/A | 94 | 15.1 | +-------------------+--------+------+---------+--------+ .. _vmware_support: VMware Support ------------------ For this release, testing was performed using vSphere: * VMware vCenter Server Appliance version ``7.0.0.10600`` * VMware ESXi: * ``6.7.0, 13006603`` * ``6.7.0, 10302608`` * ``6.5.0, 14320405`` * ``6.5.0, 8294253`` * Client version ``7.0.0.10600`` VMware version ``>=5.1`` is supported. +----------------+---------------------+ | VMware feature | Tested this release | +================+=====================+ | HA | No | +----------------+---------------------+ | vMotion | No | +----------------+---------------------+